Tips

Tips

• MOS: A love-hate relationship

  Defining an appropriate performance metric for a particular class of application is not simple but it is very important. Discover why we have a love-hate relationship with MOS.  Continue Reading

• General QoS design principles

  QoS is not exactly a one-size-fits-all kind of process. To determine the best approach for QoS processes on your network infrastructure you should start with the basics. Among the network elements to examine are voice, call-signaling, ...  Continue Reading

• VoIP Security - Chapter 7: VoIP security risks

  This sample chapter from VoIP Security will teach you how to plan for and implement VoIP security solutions in converged network infrastructures.  Continue Reading

• Switching to VoIP - Chapter 14: Traditional apps on the converged network

  Based on real-world experience, this manual addresses the most common VoIP migration challenges. Find out how to build your own VoIP system, install it, and begin making calls.  Continue Reading

• Does IM spell the end of phone tag?

  Phone tag and overflowing inboxes aren't going away anytime soon, but instant messaging (IM) can relieve some of the burden.  Continue Reading

• Expectations of E911

  E911 regulations are on the way. And while the issue is more pressing for general consumer VoIP services, until the technology catches up, corporations need to limit their liability with regard to 911 calls.  Continue Reading

• Digital business sets work with VOIP

  This member-submitted tip explains how many existing digital phone sets connected to PBX's, Key Systems or Centrex will also work with VOIP.  Continue Reading

• Product review: Headset for softphones

  A review of a headset that helps convert a PC to a softphone.  Continue Reading

• VoIP ROI is solid

  Voice over IP (VoIP) can provide a great ROI for your business. Learn how in this tip.  Continue Reading

• VoIP=ROI, part 2

  Learn about the positive results and financial benefits of using VoIP here.  Continue Reading

• Turning analog phones into VoIP phones

  How an ATA or broadband phone works and what kind of features and performance you can expect from them.  Continue Reading

• Streamlining communications with VoIP

  The move to VoIP is no longer driven by cheaper phone calls, now it's about improving the communication experience.  Continue Reading

• SIP: Understanding the Session Initiation Protocol - Chapter 2: Introduction to SIP

  SIP (Session Initiation Protocol) is changing the way many companies do business. This book will give you a thorough understanding of this revolutionary protocol.  Continue Reading

• Mitigating VoIP deployment risks with route analytics

  Route analytics provides a means to ensure comprehensive manageability, reducing the risk of compromising the business and technical cases used to justify the deployment of VoIP.  Continue Reading

• Avaya's management enhances reliability, sets stage for next-generation VoIP

  A review of Avaya's newest enterprise product, Communications Manager.  Continue Reading