Tips

Tips

• Presence and the anywhere office in a UC strategy

  With virtual workplaces and anywhere offices becoming more common, presence has become increasingly important as part of a unified communications (UC) strategy. Find out how presence benefits the distributed workplace, including teleworkers, road ...  Continue Reading

• Primer: Presence technology in unified communications

  Presence technology is an integral part of any unified communications and collaboration strategy within an enterprise or company. Learn how presence works and how it can be used to make employees more productive.  Continue Reading

• Presence protocols and best practices

  Managing an anywhere office and handling the millennial generation can be a difficult task, especially when trying to decide on presence protocols. Find out how the IT department can create guidelines and rules to maintain presence protocols.  Continue Reading

• SIP trunking ROI: Linking VoIP islands and more

  The ROI for SIP trunking goes beyond linking VoIP islands. It also presents additional cost-saving scenarios by bringing enterprises beyond the voice-centric IP PBX and reducing/eliminating the dependency on the PSTN. In this tip, learn about SIP ...  Continue Reading

• VoIP islands 101: How did we get here?

  To connect and leverage VoIP islands, one must first understand them. In this tip, you will find out what VoIP islands are, how they came into being, and the implications for enterprise networks that have them.  Continue Reading

• Linking VoIP islands: The value of SIP trunking

  In this tip, Jon Arnold focuses on how to connect VoIP islands and how enterprises can think beyond the voice-centric nature of their IP PBXs. SIP trunking is designed to help enterprises adopt convergence technologies and services. Learn how to ...  Continue Reading

• Winning users over to video conferencing

  Investing in a video conferencing solution will be fruitless unless you get employees onboard, yet gaining user acceptance of video conferencing not as easy as it seems. Here are some useful guidelines to follow to help employees keep an open mind ...  Continue Reading

• Recession generates interest, adoption in video conferencing

  Video conferencing is gaining traction among enterprise organizations, who are opting out of other areas of IT-related spending. Today's video conferencing, including room-based, desktop and telepresence, has come a long way from what many people ...  Continue Reading

• Telepresence is the next best thing to being there

  Telepresence is the best video conferencing available. This article explains how telepresence looks, feels and works; identifies key telepresence providers; and provides information to help you determine if an investment in telepresence is right for...  Continue Reading

• Understanding mobile unified communications (UC) products

  In the first two parts of this tutorial, you learned about mobile unified communications (UC), including the benefits of mobile UC and how to implement it. In this tip, you will learn about mobile UC products, including mobile UC vendors and fixed ...  Continue Reading

• Implementing a mobile unified communications (UC) solution

  Mobile unified communications (UC) can provide many major benefits to an organization. In this tip, you will learn about the major strategies available to implement a mobile UC solution and fixed mobile convergence (FMC).  Continue Reading

• The benefits of mobile unified communications

  With its cost efficiency and portability, mobile unified communications (UC) is an attractive option for companies looking to update their UC capabilities. Learn about the benefits of mobile UC, including the applications and the technology behind ...  Continue Reading

• Tutorial: Preparing your team for unified communications

  Preparing for unified communications (UC) is a lot more than knowing technology -- it's also readying your team. Learn how to prepare your team across the company infrastructure for UC.  Continue Reading

• The significance of Avaya's Aura

  At VoiceCon 2009, Avaya revealed its Aura vision and related products. Learn about the significance of Aura and how it pertains to any company looking to deploy VoIP and UC.  Continue Reading

• UC buyers should look for SaaS-based UC offerings in 2009

  Unified communications (UC) -- despite the hype -- hasn't quite taken off in terms of adoption across the enterprise. In this tip, Zeus Kerravala discusses why that is and how Software as a Service (SaaS)-based UC offerings will address those ...  Continue Reading