Tips

Tips

• SIP security checklist helps lock down your SIP trunks

  Part five of our series, SIP Trunking Explained, walks you through the dos and don'ts to prevent SIP security breaches that could lead to toll fraud using a layered approach.  Continue Reading

• SIP trunking advantages make the case for VoIP

  In part four of our series, SIP Trunking Explained, find out how SIP trunking advantages have made it the preferred method of providing VoIP communications in the enterprise.  Continue Reading

• Calculating VoIP bandwidth needs for SIP trunk services

  Part three of our series, SIP Trunking Explained, looks at the amount of VoIP bandwidth you'll need to avoid latency for SIP trunk services via a dedicated line or an Internet connection.  Continue Reading

• Finding SIP trunking providers that meet your needs

  Part two of our series, SIP Trunking Explained, offers advice on how to find SIP trunking providers that meet your needs and how to enable your legacy equipment to make SIP trunking services possible.  Continue Reading

• UCC's future could lie with cognitive computing

  Cognitive computing could usher in a new era in UCC that prioritizes finding and delivering vital information to employees.  Continue Reading

• Unified platform management needed for hybrid cloud UC

  Maturing hybrid cloud UC deployments strike a balance between on-premises controls and outsourced UC apps that enable universal UC platform management as enterprises work to best meet the needs of different end-user groups.  Continue Reading

• Choosing video-conferencing equipment and services

  In part two of our series on video conferencing systems, we examine how to decide what video conferencing equipment and services suit your deployment and business needs.  Continue Reading

• Buying the right video conferencing system

  Shopping for a video conferencing system for your enterprise? In this two-part series, we break down how to evaluate evaluating room-based video, telepresence and cloud-based video-as-a-service options.  Continue Reading

• How to add UC to your call center design

  The first step in call center design is knowing the communication needs of the agents. Matt Brunk explains what UC technology is needed for a call center.  Continue Reading

• Video sharing: Your kids can do it. Why can't your employees?

  As video sharing pervades consumer lives, enterprises must make room for it in the workplace. Nemertes Research explains the business case, concerns and tips for video content management.  Continue Reading

• UC security may increase following Snowden's NSA revelations

  User and vendor concerns after the Snowden NSA revelations may bring increased efforts to shore up UC security in unified communications environments.  Continue Reading

• Cost is the leading driver and inhibitor of cloud-based UC

  While more enterprises are looking at cloud-based UC, cost seems to be what drives companies both to and from unified communications as a service.  Continue Reading

• Bye-bye, legacy PBX; hello, MS Lync?

  MS Lync may change the game for UC, as software firms move into a market networking providers once dominated. Lync integrates it all -- Outlook and instant messaging and video calls -- but can enterprises really get rid of their legacy PBX systems?  Continue Reading

• Does a telepresence business case still exist?

  The telepresence market of yore has died down to a sizzle. Does that mean the business case for telepresence is gone? Our video expert answers.  Continue Reading

• What UC costs: The real TCO of unified communications

  The total cost of ownership for unified communications has risen significantly since 2012. Learn why and which vendors offer the best value.  Continue Reading