Tips

Tips

• The top five UC technology trends to watch in 2016

  According to one expert, the future of unified communications should see more API adoption, video conferencing in small meeting rooms and vendor consolidation.  Continue Reading

• ROI template helps calculate UCaaS costs, benefits

  When plotting an ROI template for UCaaS, companies need to go beyond measuring costs and consider the positive impact to business processes, such as faster application upgrades.  Continue Reading

• Four technologies impacting enterprise communication

  Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows.  Continue Reading

• How SDN benefits real-time management of UC apps

  Software-defined networking, considered a significant improvement over current static networking models, could help mitigate real-time UC network challenges.  Continue Reading

• Enterprise networks need to address mobility trends

  In order to accommodate employees' mobility needs, network engineers need to tackle three key considerations: bandwidth capacity, data security and privacy protection.  Continue Reading

• Measuring the business benefits of unified communications

  Workflow analytics, such as finding correlations between collaboration capabilities and product development efficiency, can pinpoint the business benefits of unified communications.  Continue Reading

• With Edge, Microsoft implements WebRTC browser support

  The new Microsoft Edge browser interoperates with Chrome and Firefox for voice communication. So, is WebRTC browser support finally coming together? Not quite.  Continue Reading

• UC vendors must focus on deliverance, not dominance

  In a shared economy, unified communications vendors need to embrace an open ecosystem of integrated services for long-term success. But with these changes, some challenges lurk.  Continue Reading

• New habits reshape collaboration in the workplace

  Employee mobility, digital whiteboards, revamped video conferencing and persistent team chat spaces are redefining collaboration in the workplace.  Continue Reading

• Mobile video conferencing enhances business processes

  Improved bandwidth, networks and mobile devices enhance companies' mobile video conferencing efforts as tablets and smartphones become commonplace.  Continue Reading

• Adoption of UC cloud services rising, but challenges remain

  More enterprises are adopting UC cloud services and moving applications like video and email to the cloud. But roadblocks can impede adoption.  Continue Reading

• Which WebRTC video codec will prevail?

  Cisco recently announced a new WebRTC video codec named Thor, which joins the fray of other video codecs competing for compatibility dominance.  Continue Reading

• How to thwart the risks presented by SaaS products

  Employees love the ease of downloading apps. But IT needs to be vigilant in providing workers with what they want while maintaining security over SaaS products.  Continue Reading

• Top WebRTC use cases for contact centers

  While many enterprises ought to explore their own WebRTC use cases, contact centers are leading the way in adoption of the browser-based technology.  Continue Reading

• Focus on WebRTC use cases to determine if it's right for you

  WebRTC use cases can help organizations identify problems and find solutions with the browser-based technology in order to determine if it's right for them.  Continue Reading