Tips

Tips

Developing a UC Strategy

• Cloud unified communications adoption still faces barriers

  Upgrade costs and security concerns were once the main barriers to cloud unified communications. But while vendors addressed those concerns, new barriers to adoption have emerged.  Continue Reading

• Craft collaboration metrics to enhance business benefits

  Collaboration metrics should focus on more than just how well platforms and tools function. Metrics should shift focus to how much collaboration tools improve a business.  Continue Reading

• Stand-alone vs. integrated collaboration: 3 factors to consider

  Moving from legacy communications is no small task. Three factors must be considered to ensure successful adoption of new integrated collaboration tools.  Continue Reading

• Hybrid video conferencing architecture bridges on premises, cloud

  Organizations that keep their video conferencing architecture on premises for investment or security reasons can gain the benefits of the cloud with a hybrid approach.  Continue Reading

• Maximize huddle room technology with collaboration metrics

  Organizations should use collaboration metrics with their huddle room technology to measure employee productivity and the effectiveness of collaboration technologies.  Continue Reading

• 5 best practices for a strong UC cloud SLA

  Organizations need a strong cloud SLA to meet their UCaaS performance needs. These five best practices provide guidance on how to get the most out of a UCaaS provider's SLA.  Continue Reading

• UC network automation improves IT efficiency

  UC network automation will help reduce errors and boost staff efficiency. But take time to plan your implementation to ensure success.  Continue Reading

• A collaboration program is essential for effective teamwork

  Learn what steps must be taken in order to create effective enterprise team collaboration in an era when IT no longer controls what applications and platforms workers choose to use.  Continue Reading

• How to manage hybrid cloud QoS in unified communications

  The two most common approaches to a hybrid UC configuration require different management techniques to maintain hybrid cloud QoS for voice, video and other real-time communications.  Continue Reading

• How to structure a VoIP budget when moving to the cloud

  When migrating to cloud communications, reevaluate your budgets to consolidate overlapping collaboration features, retire hardware and transition to an Opex model.  Continue Reading

• AI in cameras adds innovation to enterprise video conferencing

  Organizations that want to make the most of their meetings and develop new video use cases can turn to AI in cameras from cloud providers and video conferencing services.  Continue Reading

• 8 best practices to create a Microsoft Teams pilot program

  Unsure if implementing Microsoft Teams is right for your organization? Learn how a pilot program can help test the platform to determine if it meets user needs.  Continue Reading

• What are the benefits and disadvantages of video conferencing today?

  The advantages and disadvantages of video conferencing have evolved as video has become more accessible and affordable. Cultural changes have also influenced video adoption.  Continue Reading

• UCaaS vs. CCaaS: Weighing communications architecture integrations

  More organizations have a need to integrate UCaaS and CCaaS to support office and contact center workers. Two elements, in particular, will affect integration options.  Continue Reading

• How to address the challenges of adopting AI in communications

  Adopting AI can be a complex process. AI in communications can be especially challenging, but organizations can take certain steps to overcome these hurdles.  Continue Reading