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With the popularity of collaboration platforms like Slack, Microsoft Teams seemed to be late to the business chat party. Slack users, who are familiar with that platform's workflow, have found it challenging to move to Microsoft Teams. In recent months, however, IT administrators have discovered several key features that could persuade Slack users to move to Microsoft Teams.
IT departments routinely wrestle with the need to get end users to adopt tools and products already deployed across the company. For organizations on Office 365, users who have adopted Slack may pose a challenge to IT, as getting them to adopt Microsoft Teams may seem difficult.
But Microsoft continues to invest in the Teams platform and its capabilities, making it easier for IT to convince users to make the leap. Here are four capabilities that can help IT departments in the Microsoft Teams vs. Slack debate.
- Centralized security and compliance. Security has become one of the most discussed IT topics in recent years as admins attempt to keep systems safe and data protected. Through training and third-party security applications installed on end-user computers, IT continues to look for ways to protect the data that flows through many new collaboration tools. While Slack offers functionalities around single sign-on, multifactor authentication and data encryption, Microsoft Teams allows IT to apply conditional access, electronic discovery and legal hold to the content within the platform.
- Connect to other Office 365 workloads. Given the growth of Office 365, IT departments are looking to simplify information access and ensure any tools introduced to users can seamlessly integrate with Office 365. Microsoft Teams offers native integration with other Office 365 tools and would not require end users to purchase third-party integration tools in order to get multiple platforms to talk.
- License management and bundling. Microsoft Teams offers a free plan for those interested in adopting the platform without going on the full Office 365 plan. The Teams platform is also available to enterprise users who have purchased any of Microsoft's Office 365 licenses, with conferencing and PBX features available at an additional cost. This bundling makes it easier for administrators to deliver a full unified communications platform with an existing licensing agreement.
- Microsoft Teams free plans offer more features. When comparing Microsoft Teams and Slack plans, IT will see the free version of Teams offers more features. This will likely help make the case for the Teams platform for organizations starting to consider Microsoft Teams adoption.
The future of Slack in Office 365 organizations is in question as Microsoft continues to enhance Teams. Despite Slack being one of the early disrupters in the collaboration space, Microsoft has continued to add more features while keeping its paid plans at a lower cost than Slack.
Lastly, Microsoft has defined Teams as a telephony offering, which means any future Microsoft VoIP phone user would also be a Teams user. This focus on telephony could be yet another challenge for Slack to overcome in the Microsoft Teams vs. Slack debate.