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Cisco launches new professional cert: Cisco Certified Voice Professional (CCVP)

A summary of what to expect from Cisco's Certified Voice Professional certification.

On January 31, 2005, Cisco announced the latest member of its professional certification family (which also includes...

certs on networking: CCNP, security: CCSP, internetwork: CCIP, and network design: CCDP). Earning a CCVP requires earning the entry-level Cisco Certified Network Associate (CCNA), then passing five additional exams:

Exam ID    Abbrev     Course Info
642-642    QOS        Quality of Service (QOS) 
642-432    CVOICE     Cisco Voice Over IP (CVOICE) 
642-425    IPTT       IP Telephony Troubleshooting (IPTT) 
642-444    CIPT       Cisco IP Telephony Part 1 (CIPT1)
                      Cisco IP Telephony Part 2 (CIPT2) 
642-452    GWGK       Gateway/Gatekeeper (GW/GK; Available Summer 2005)

The program announcement emphasizes what the roster of exams attests—namely, that this new credential identifies individuals who can install, configure, operate and support various and complex IP telephony and voice over IP (VoIP) networks and applications. Elements of the CCVP curriculum ensure that qualified individuals are up to speed on Cisco CallManager, quality of service (QoS) topics, gateways, gatekeepers, IP phones, and voice applications and utilities that run on Cisco routers and Cisco Catalyst switches.

As it turns out, those individuals who've already earned a Cisco Qualified Specialist credential for IP Telephony will quickly observe that they've also already met several of the requirements for the CCVP as well. Likewise, those who pursue and earn the CCVP will find themselves well on their way to pursuing the CCIE Voice credential as well.

The apparent impetus for this credential is that Cisco has now shipped more than 4 million IP phones, and also reports that 60-plus percent of the Fortune 500 now use one kind of Cisco IP communications solution or another. In an overall IP telephony/VoIP market that's growing like gangbusters, this comes as no surprise.

Individuals who work with and around Cisco telephony systems will quickly observe that the company's cert offerings are well-designed, -researched, and -implemented, and that their courses are also well worth attending (for those who can't get into a classroom, keep your eyes peeled for related titles from Cisco Press, which also does a great job of covering Cisco certifications and exams).

Ed Tittel is a regular contributor to numerous TechTarget Web sites, and the author of over 100 books on a wide range of computing subjects from markup languages to information security. He's also a contributing editor for Certification Magazine, and edits Que Publishing's Exam Cram 2 and Training Guide series of cert prep books. E-mail Ed at

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