• Slack still seen as leader in team communication apps market
• Twilio Flex provides a customizable cloud contact center platform
• AWS attacks rivals with Amazon Chime pricing
• New Masergy UCaaS feature helps avoid overpayments
• Ready for artificial intelligence in speech recognition?
• Avaya Mobile Experience could lower contact center costs
• Users share team collaboration software strategies
• Putting the contact center in the cloud blurs lines with UC
• Cisco-BroadSoft cloud PBX to bring telephony to Spark
• Team collaboration tools see different adoption strategies
• New Microsoft Teams features include Cortana integration
• Enterprise Connect 2018 to showcase latest UC innovations
• RingCentral Meetings offered as stand-alone web conferencing platform
• Microsoft Teams guest access made universal
• New vendors, trends crash Enterprise Connect 2018 party
• Huddle rooms help fuel audio conferencing endpoint market
• Avaya revenue growth depends on success of cloud products
• Blue Jeans integrates AI-powered transcription technology
• Google Hangouts Chat team collaboration app released
• CEO lays out roadmap for Mitel Cloud after ShoreTel acquisition
• Genesys acquires Altocloud sales analytics for contact center cloud
• Avaya Zang upgrades workflow, IoT tools
• Orion Labs releases push-to-talk app for enterprises
• Slack competitor Atlassian Stride releases tools for developers
• Many enterprises need better conference room technology
• Email collaboration evolves in the modern enterprise
• Enterprises given clarity on cost of cloud services
• Adopting business messaging apps requires changing corporate culture
• Jive acquisition takes LogMeIn into UCaaS midmarket
• Avaya adds AI voice assistant to desk phones
• Mitel products revamped post-ShoreTel acquisition
• Automated transcription services could be integral to web conferencing
• How Apple Business Chat could change contact-center market
• Spoken acquisition the highlight of Avaya Engage 2018
• Microsoft Teams updates streamline search, sharing features
• Smartphone push-to-talk apps poised for enterprise growth
• Private Slack shared channels look to boost security, admin controls
• PGi releases GlobalMeet 5.0, as demand for web conferencing grows
• Cloud, mobility, telephony to fuel UCC market growth, report says
• Midmarket enterprises push UCaaS platform adoption
• Avaya UC headed for SMB product bundles
• Businesses slow to embrace products like Samsung Flip board
• Unified communications vendors continue consolidation carousel
• Video conference tools spread among buyers and sellers
• UC trends revealed in top news stories of 2017
• Many challenges ahead following Avaya bankruptcy proceedings
• Microsoft Teams calling, Cisco Spark security get updates
• Free phone service could boost Dialpad's UCaaS status
• Alexa for Business sounds promising, but security a concern
• Third-party E911 services expand call management tools
• Level 3-CenturyLink merger could open doors for UC partners
• Avaya, Talkdesk dial into contact center AI technologies
• Cisco Spark app to get voice-powered virtual assistant
• New RingCentral app integrations include Google, Slack, Alexa
• Genband, Sonus merge to become Ribbon Communications
• Microsoft Teams roadmap introduces telephony, interoperability
• Cisco UCaaS gets more complicated with BroadSoft buy
• UCaaS market share report details industry's upswing
• Arkadin unveils Cisco integrations for cloud telephony
• Symphony collaboration takes on Teams, Slack team messaging
• Facebook, IBM, Microsoft collaboration developments released
• New Skype, Microsoft Teams integrations focus on video
• Could Microsoft Teams replace Outlook and Yammer?
• Zoom video meetings get Facebook Workplace integration
• Microsoft Teams deployment to reshuffle UC strategies
• Cisco, Microsoft take diverse tacks for virtual reality collaboration
• Microsoft Teams to replace Skype for Business Online
• UCaaS Magic Quadrant shows maturing, fragmented market
• 8x8 and Atlassian integrate team collaboration tools
• New Slack shared channels, Microsoft Teams adds guest access
• Intermedia expands UCaaS platform with AnyMeeting acquisition
• Atlassian Stride UCaaS product marks the end of HipChat
• Streaming video platforms see surge in healthcare market
• Cloud unified communications use drops amid large enterprises
• Cisco Spark app gets features for regulated organizations
• Avaya bankruptcy damage to haunt vendor in UC market
• Microsoft Exchange Online UM drops third-party PBX support
• Top UC providers widen their lead in Gartner Magic Quadrant
• ShoreTel acquisition boosts Mitel's CPaaS, SMB portfolio
• AVST, Collab9 partner on UC platform for governments
• Level 3 offers Amazon Chime cloud collaboration tool as a service
• Mitel eyes hybrid UC with ShoreTel acquisition
• Broadview unites meeting room systems with desktop, mobile users
• Comcast takes Business VoiceEdge to Microsoft Office 365
• Infrastructure, endpoints to drive UC tech budget boom in 2018
• Unify OpenScape Cloud UC platform to rival Cisco and Microsoft
• Microsoft partnerships boost Skype for Business capabilities
• Avaya customer engagement platform melds omnichannel and APIs
• Microsoft Stream lacks key video content management tools
• Zoom Connector takes video conferencing service to Cisco hardware
• Polycom camera focused on audio and visual innovation
• IBM collaboration portfolio boosted by XCC acquisition
• Jive-Cisco partnership offers cloud voice services
• Microsoft makes Skype messaging more competitive
• Cost of collaboration systems unknown for many IT pros
• Genband-Sonus merger spotlights real-time communication tools
• 8x8, RingCentral tie for top spot in UCaaS providers report
• Toshiba deal reflects Mitel's UCC market strategy
• Cisco to build MindMeld artificial intelligence services in Spark
• BroadSoft PaaS product adds to cache of cloud services
• More