Cisco Unified Communications Manager Architecture
Achieving ROI with unified communications
Springer Handbook of Speech Processing
Voice and Video Conferencing Fundamentals
Top VoIP Chapter Downloads of 2007
IPTV Crash Course: Chapter 3: The Technology of IP Networks
Securing VoIP Networks Chapter 7: Key Management Mechanisms
Cisco IP Communications Express: CallManager Express with Cisco Unity Express
How to Cheat at VoIP Security
Remote call center agent management: Top ten buzzwords
Building a VoIP Network with Nortel's Multimedia Communication Server 5100
Voice over IP Fundamentals
Top 10 VoIP tips of 2006
December: VoIP for mobile workers
Comparing VoIP vendors
Voice over IP Fundamentals: Chapter 9, 'Billing and Mediation Services'
Practical VoIP Security: Chapter 1, 'Introduction to VoIP Security'
Helping PoE reach its potential
Executive Guide: VoIP
The VoIP bloggers we read
Speaking of VoIP with Russ Shaw
VoIP series references
What are media gateways and how do H.323, SIP, MGCP and other support protocols work?
Leaning Guide: What causes VoIP QoS problems?
Learning Guide: How is transmitting voice different from sending data?
How does VoIP work? A technical guide to functional VoIP
Paving the pathway to a voice over IP network
Adding VoIP to an existing network
Top 25 voice terms of 2005