Unified Communications Integration and Interoperability

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Instant Download: Top 5 UC & Collaboration Trends

What does the future of UCC have in store for enterprises? In this e-guide, Jon Arnold from J Arnold & Associates looks back at the history of UCC Technologies. Then, Nemertes Research VP and Service Director Irwin Lazar reveals 5 must-know UCC trends.

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Unified Communications Integration and Interoperability News

April 06, 2018 06 Apr'18
IBM Watson Assistant offers flexibility, data privacy

IBM has released a toolkit for building enterprise-grade virtual assistants. The IBM Watson Assistant is highly customizable and lets businesses keep their data private.
April 05, 2018 05 Apr'18
New Microsoft Teams features on deck, but more work needed

Microsoft has made progress, as it moves Skype for Business features into Microsoft Teams. But more capabilities, especially enterprise voice features, are needed.
March 14, 2018 14 Mar'18
New Masergy UCaaS feature helps avoid overpayments

Masergy UCaaS customers can use their human resource applications to automate adding and deleting UCaaS users. The new feature can avoid overpayments.
March 12, 2018 12 Mar'18
New Microsoft Teams features include Cortana integration

The latest Microsoft Teams features include foreign language translation of messages, recording of meetings and integration with the Cortana voice assistant.

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Unified Communications Integration and Interoperability Get Started

Bring yourself up to speed with our introductory content

unified communications (UC)

Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity. Continue Reading
This communications API quiz will test your tech skills

Whether you're wondering how to work with communications API vendors or looking to take a deeper dive into the technology, this quiz will test your API aptitude. Continue Reading
Digital whiteboard market poses promise and pitfalls

Touchscreen whiteboards enhance content sharing and visual collaboration amid persistent workflows. But these newfangled products do have their limitations. Continue Reading

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Evaluate Unified Communications Integration and Interoperability Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Integrating unified communications products and other UC trends

Communications and collaboration in the enterprise has never been more business essential. Learn how to make sense, and best use, of the latest UC products and services. Continue Reading
Open UC platforms improve communication workflow, but carry risks

An API-based integration between UC and business apps can improve workflows and contextual communication. But the integrations may carry security risks. Continue Reading
How do Twilio Flex API-based services affect contact center software?

Twilio Flex, a programmable contact center platform, reflects an emerging trend toward software products built on APIs, according to API expert Tsahi Levent-Levi. Continue Reading

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Manage Unified Communications Integration and Interoperability

Learn to apply best practices and optimize your operations.

What are the security threats when working with CPaaS vendors?

Four security vulnerabilities should be top of mind as you move into real-time communication with APIs. Expert Tsahi Levent-Levi explains how to approach real-time communication security. Continue Reading
How do you monitor performance of communication APIs?

Measuring API performance depends on whether the API is provided by a vendor or developed in-house. API expert Tsahi Levent-Levi offers steps to monitor APIs. Continue Reading
How are virtualization trends affecting enterprise SBCs?

Virtualizing enterprise session border controllers can help reduce business expenses. Networking expert Carrie Higbie Goetz explains how to deploy virtual SBCs successfully. Continue Reading

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Problem Solve Unified Communications Integration and Interoperability Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Microsoft Teams integration with Cisco Spark presents challenges

Microsoft and Cisco interoperability does exist in unified communications. But, for team collaboration, Microsoft Teams integration with Cisco Spark adds another wrinkle. Continue Reading
What's the best way to integrate a UC suite?

Integrating a new unified communications suite with existing infrastructure can seem daunting. Expert Carrie Higbie offers some best practices for a smooth integration. Continue Reading
UC federation: Last hope or lost cause for multi-vendor UC?

Multi-vendor UC is still a struggle for many enterprises. UC federation products claim to fill the gap, so why haven't they taken off? Continue Reading

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