Unified Communications Integration and Interoperability
New & Notable
2017 Trends in Unified Communications & Collaboration
Irwin Lazar of Nemertes Research predicts the 6 collaboration trends we will see this year, and then we expand on some of those in this exclusive e-guide. Don’t miss out on key UCC opportunities – become a member now and get this complimentary download.
Unified Communications Integration and Interoperability News
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April 06, 2018
06
Apr'18
IBM Watson Assistant offers flexibility, data privacy
IBM has released a toolkit for building enterprise-grade virtual assistants. The IBM Watson Assistant is highly customizable and lets businesses keep their data private.
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April 05, 2018
05
Apr'18
New Microsoft Teams features on deck, but more work needed
Microsoft has made progress, as it moves Skype for Business features into Microsoft Teams. But more capabilities, especially enterprise voice features, are needed.
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March 14, 2018
14
Mar'18
New Masergy UCaaS feature helps avoid overpayments
Masergy UCaaS customers can use their human resource applications to automate adding and deleting UCaaS users. The new feature can avoid overpayments.
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March 12, 2018
12
Mar'18
New Microsoft Teams features include Cortana integration
The latest Microsoft Teams features include foreign language translation of messages, recording of meetings and integration with the Cortana voice assistant.
Unified Communications Integration and Interoperability Get Started
Bring yourself up to speed with our introductory content
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unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity. Continue Reading
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This communications API quiz will test your tech skills
Whether you're wondering how to work with communications API vendors or looking to take a deeper dive into the technology, this quiz will test your API aptitude. Continue Reading
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Digital whiteboard market poses promise and pitfalls
Touchscreen whiteboards enhance content sharing and visual collaboration amid persistent workflows. But these newfangled products do have their limitations. Continue Reading
Evaluate Unified Communications Integration and Interoperability Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Open UC platforms improve communication workflow, but carry risks
An API-based integration between UC and business apps can improve workflows and contextual communication. But the integrations may carry security risks. Continue Reading
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How do Twilio Flex API-based services affect contact center software?
Twilio Flex, a programmable contact center platform, reflects an emerging trend toward software products built on APIs, according to API expert Tsahi Levent-Levi. Continue Reading
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Enterprise network management in the wake of vendor consolidation
Consolidation is a driving force among networking vendors, but network professionals have to actively consider how those changes affect enterprise network management. Continue Reading
Manage Unified Communications Integration and Interoperability
Learn to apply best practices and optimize your operations.
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What are the security threats when working with CPaaS vendors?
Four security vulnerabilities should be top of mind as you move into real-time communication with APIs. Expert Tsahi Levent-Levi explains how to approach real-time communication security. Continue Reading
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How do you monitor performance of communication APIs?
Measuring API performance depends on whether the API is provided by a vendor or developed in-house. API expert Tsahi Levent-Levi offers steps to monitor APIs. Continue Reading
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How are virtualization trends affecting enterprise SBCs?
Virtualizing enterprise session border controllers can help reduce business expenses. Networking expert Carrie Higbie Goetz explains how to deploy virtual SBCs successfully. Continue Reading
Problem Solve Unified Communications Integration and Interoperability Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Microsoft Teams integration with Cisco Spark presents challenges
Microsoft and Cisco interoperability does exist in unified communications. But, for team collaboration, Microsoft Teams integration with Cisco Spark adds another wrinkle. Continue Reading
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What's the best way to integrate a UC suite?
Integrating a new unified communications suite with existing infrastructure can seem daunting. Expert Carrie Higbie offers some best practices for a smooth integration. Continue Reading
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UC federation: Last hope or lost cause for multi-vendor UC?
Multi-vendor UC is still a struggle for many enterprises. UC federation products claim to fill the gap, so why haven't they taken off? Continue Reading