Unified Communications Integration and Interoperability
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Unified Communications Integration and Interoperability News
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October 08, 2020
08
Oct'20
Twilio adds video developer tools, field service app, Flex apps
The developer-centric UCaaS vendor Twilio offers users new tools to support video chat, field service workers and aggregation of customer activity data.
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September 18, 2020
18
Sep'20
Google utilizes AI for Series One Meet hardware
Google partners with Lenovo in developing video conferencing hardware for the Google Meet service. The Series One device uses Google silicon to boost its AI capabilities.
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February 06, 2020
06
Feb'20
Avaya wants CCaaS to be included in RingCentral partnership
Avaya will attempt to expand its partnership with RingCentral to include its upcoming CCaaS offering.
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October 25, 2019
25
Oct'19
UCaaS vendor Intermedia adds Telax CCaaS to portfolio
Intermedia, cloud-based unified communications vendor, has added CCaaS to its portfolio through its acquisition of Telax.
Unified Communications Integration and Interoperability Get Started
Bring yourself up to speed with our introductory content
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unified communications (UC)
Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. -- within a single ... Continue Reading
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How do collaboration integration and interoperability differ?
Interoperability between collaboration platforms is scarce, but integrations are abundant. Learn why multivendor collaboration integration has more support than interoperability. Continue Reading
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How should organizations approach API-based SIP services?
Organizations need SIP services to connect and disconnect call sessions. Now some SIP services are offered through APIs, which expand the use cases and capabilities. Continue Reading
Evaluate Unified Communications Integration and Interoperability Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Will remote work spur unified communications interoperability?
Unified communications interoperability is gaining more attention as more employees work from home. But, while some progress is being made, there is a long way to go. Continue Reading
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UCaaS explained: Guide to unified communications as a service
Check out this one-stop UCaaS guide to find out how this cloud-based service works, how to buy and implement it, as well as best practices and insight into its evolution Continue Reading
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Determining the business benefits of CPaaS use cases
Deploying CPaaS can improve business efficiency. But the success of CPaaS use cases depends on the benefits outweighing service implementation and development costs. Continue Reading
Manage Unified Communications Integration and Interoperability
Learn to apply best practices and optimize your operations.
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Integrated collaboration environments offer new ways to work
By integrating with several other business operations, team collaboration platforms can provide a central workspace for virtual teams to organize their productivity. Continue Reading
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How to use ChatOps to automate network tasks
Integrating team collaboration chat systems with network automation results in the ability to automate tedious workflows, enabling faster problem resolution and streamlined operations. Continue Reading
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Video key to coronavirus business continuity planning
Coronavirus business continuity calls for video to support remote work mandates. Learn the benefits of video conferencing and best practices for video meetings among remote employees. Continue Reading
Problem Solve Unified Communications Integration and Interoperability Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How supporting a remote workforce stresses the network
Make sure your network can support a remote workforce by analyzing 12 potential issues that can cause stress on your network, including VPN concentrator capacity and traffic routing. Continue Reading
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Microsoft Teams integration with Cisco Spark presents challenges
Microsoft and Cisco interoperability does exist in unified communications. But, for team collaboration, Microsoft Teams integration with Cisco Spark adds another wrinkle. Continue Reading
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What's the best way to integrate a UC suite?
Integrating a new unified communications suite with existing infrastructure can seem daunting. Expert Carrie Higbie offers some best practices for a smooth integration. Continue Reading