Unified Communications Integration and Interoperability
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Unified Communications Integration and Interoperability News
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February 11, 2021
11
Feb'21
Big tech regulation a delicate balance for US government
Experts argue regulation needs to be well thought out to avoid stifling innovation and fundamentally misunderstanding how online platforms operate.
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January 21, 2021
21
Jan'21
AWS contact center AI services expand to Salesforce, Avaya
Cloud contact center vendors that compete with Amazon Connect for customers will push AWS AI-powered intelligent search, speech recognition and language processing services.
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October 08, 2020
08
Oct'20
Twilio adds video developer tools, field service app, Flex apps
The developer-centric UCaaS vendor Twilio offers users new tools to support video chat, field service workers and aggregation of customer activity data.
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September 18, 2020
18
Sep'20
Google utilizes AI for Series One Meet hardware
Google partners with Lenovo in developing video conferencing hardware for the Google Meet service. The Series One device uses Google silicon to boost its AI capabilities.
Unified Communications Integration and Interoperability Get Started
Bring yourself up to speed with our introductory content
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unified communications (UC)
Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. -- within a single ... Continue Reading
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How do collaboration integration and interoperability differ?
Interoperability between collaboration platforms is scarce, but integrations are abundant. Learn why multivendor collaboration integration has more support than interoperability. Continue Reading
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How should organizations approach API-based SIP services?
Organizations need SIP services to connect and disconnect call sessions. Now some SIP services are offered through APIs, which expand the use cases and capabilities. Continue Reading
Evaluate Unified Communications Integration and Interoperability Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Salesforce-Slack deal heralds the future of collaboration
Deeper platform integrations, widespread communications tools and a dash of workflow automation are some of the elements that shape the future of team collaboration. Continue Reading
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WebRTC standard designation highlights technology's evolution
The WebRTC standard is official. Learn how the technology evolved beyond facilitating embedded video communications and the future of the standard. Continue Reading
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CPaaS market growth broadens amid new use cases
While the pandemic didn't have a significant effect on CPaaS market growth, organizations accelerating their digital transformation plans are driving demand for APIs. Continue Reading
Manage Unified Communications Integration and Interoperability
Learn to apply best practices and optimize your operations.
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Integrated collaboration environments offer new ways to work
By integrating with several other business operations, team collaboration platforms can provide a central workspace for virtual teams to organize their productivity. Continue Reading
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How to use ChatOps to automate network tasks
Integrating team collaboration chat systems with network automation results in the ability to automate tedious workflows, enabling faster problem resolution and streamlined operations. Continue Reading
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Video key to coronavirus business continuity planning
Coronavirus business continuity calls for video to support remote work mandates. Learn the benefits of video conferencing and best practices for video meetings among remote employees. Continue Reading
Problem Solve Unified Communications Integration and Interoperability Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How supporting a remote workforce stresses the network
Make sure your network can support a remote workforce by analyzing 12 potential issues that can cause stress on your network, including VPN concentrator capacity and traffic routing. Continue Reading
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Microsoft Teams integration with Cisco Spark presents challenges
Microsoft and Cisco interoperability does exist in unified communications. But, for team collaboration, Microsoft Teams integration with Cisco Spark adds another wrinkle. Continue Reading
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What's the best way to integrate a UC suite?
Integrating a new unified communications suite with existing infrastructure can seem daunting. Expert Carrie Higbie offers some best practices for a smooth integration. Continue Reading