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Unified Communications Architecture and Service Models News
October 14, 2021
This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.
February 11, 2021
Experts argue regulation needs to be well thought out to avoid stifling innovation and fundamentally misunderstanding how online platforms operate.
August 27, 2019
Cisco plans to integrate CloudCherry's customer experience software with its contact center offerings. The acquisition is expected to occur by the end of October.
June 26, 2019
Large businesses that aren't yet ready to abandon legacy call routing can now link that equipment to the Talkdesk cloud contact center through a SIP trunk.
Unified Communications Architecture and Service Models Get Started
Bring yourself up to speed with our introductory content
Avaya is an American technology company that specializes in business communications services, such as unified communications (UC) and contact center (CC). Continue Reading
Speech technology is a type of computing technology that enables an electronic device to recognize, analyze and understand spoken word or audio. Continue Reading
Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. -- into a single, streamlined ... Continue Reading
Evaluate Unified Communications Architecture and Service Models Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
When organizations compare Teams vs. Webex vs. Zoom as their primary UCaaS platform, the deciding factor may be how each vendor approaches collaboration. Continue Reading
AI in video conferencing will result in useful features for businesses. Learn how AI capabilities improve meetings and what to ask conferencing vendors about their products. Continue Reading
How can unified communications tools benefit your business? Explore these 10 unified communications benefits to make the best deployment decision for your needs. Continue Reading
Manage Unified Communications Architecture and Service Models
Learn to apply best practices and optimize your operations.
Prioritizing diversity and inclusion in collaboration technology can help companies maintain their cultural touchpoints -- even during a pandemic. Continue Reading
Organizations that want to maximize their UC deployments should invest in specialty UC management tools that provide greater insight into performance and security. Continue Reading
A cloud-based remote work strategy enabled organizations like Priceline, TD Ameritrade and Walden University to support employee communications and maintain business continuity. Continue Reading
Problem Solve Unified Communications Architecture and Service Models Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading
T1, E1 and ISDN network technology have been used to transmit voice data for years. Compare the similarities and differences between E1 and T1 vs. ISDN links. Continue Reading
Upgrade costs and security concerns were once the main barriers to cloud unified communications. But while vendors addressed those concerns, new barriers to adoption have emerged. Continue Reading