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Unified Communications Architecture and Service Models News
October 02, 2020
This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.
August 27, 2019
Cisco plans to integrate CloudCherry's customer experience software with its contact center offerings. The acquisition is expected to occur by the end of October.
June 26, 2019
Large businesses that aren't yet ready to abandon legacy call routing can now link that equipment to the Talkdesk cloud contact center through a SIP trunk.
April 05, 2019
Microsoft Teams media bypass for direct routing customers is now available, but the configuration may be less beneficial to enterprises than an equivalent feature in Skype for Business.
Unified Communications Architecture and Service Models Get Started
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Migrating to UCaaS doesn't always mean an organization can keep its PSTN or SIP carrier. But some providers are taking a 'bring you own carrier' approach to offer more flexibility. Continue Reading
Is it time for UCaaS for your organization? Probably. Even if the forces that propelled the work-from-home surge do recede, the future of UC is in the cloud. Continue Reading
Both UC-certified and MS-certified products are available to enterprises. But one designation carries more weight than the other, our expert writes. Continue Reading
Evaluate Unified Communications Architecture and Service Models Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
In this roundup of UC blogs, analysts discuss phone system compliance with 911 regulations, Pexip's private cloud video platform and the growth of intelligent assistants. Continue Reading
COVID-19 may drive further UCC industry consolidation as vendors look to develop new capabilities to support the communications needs created by remote and hybrid work. Continue Reading
Cloud-based UC provides the agility, mobility and cost savings organizations need. The current trend to consolidating UC in the cloud, and as a service, will likely expand. Continue Reading
Manage Unified Communications Architecture and Service Models
Learn to apply best practices and optimize your operations.
Organizations that want to maximize their UC deployments should invest in specialty UC management tools that provide greater insight into performance and security. Continue Reading
A cloud-based remote work strategy enabled organizations like Priceline, TD Ameritrade and Walden University to support employee communications and maintain business continuity. Continue Reading
Today's speech recognition technology is much more sophisticated than legacy versions. Find out how speech recognition can make remote workers more productive. Continue Reading
Problem Solve Unified Communications Architecture and Service Models Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading
T1, E1 and ISDN network technology have been used to transmit voice data for years. Compare the similarities and differences between E1 and T1 vs. ISDN links. Continue Reading
Upgrade costs and security concerns were once the main barriers to cloud unified communications. But while vendors addressed those concerns, new barriers to adoption have emerged. Continue Reading