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Unified Communications Architecture and Service Models News
August 07, 2020
This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.
August 27, 2019
Cisco plans to integrate CloudCherry's customer experience software with its contact center offerings. The acquisition is expected to occur by the end of October.
June 26, 2019
Large businesses that aren't yet ready to abandon legacy call routing can now link that equipment to the Talkdesk cloud contact center through a SIP trunk.
April 05, 2019
Microsoft Teams media bypass for direct routing customers is now available, but the configuration may be less beneficial to enterprises than an equivalent feature in Skype for Business.
Unified Communications Architecture and Service Models Get Started
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It's easy to be confused about the differences between speech recognition vs. voice recognition. Each has a specific role to play in unified communications. Continue Reading
Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. -- within a single ... Continue Reading
Follow these top UC blogs for the latest trends in the UC and collaboration markets. These blogs provide insight into analysts' industry research, product news and market trends. Continue Reading
Evaluate Unified Communications Architecture and Service Models Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Many organizations are considering cloud-based UC after their on-premises communications infrastructure failed to adequately support remote workers during the pandemic. Continue Reading
Future-proofing UC can be difficult, as technology evolves and employee needs change. Learn three best practices to consider before investing in a UC deployment. Continue Reading
How can unified communications tools benefit your business? Explore these six unified communications benefits to make the right purchase decision for your needs. Continue Reading
Manage Unified Communications Architecture and Service Models
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A cloud-based remote work strategy enabled organizations like Priceline, TD Ameritrade and Walden University to support employee communications and maintain business continuity. Continue Reading
Today's speech recognition technology is much more sophisticated than legacy versions. Find out how speech recognition can make remote workers more productive. Continue Reading
As organizations adjust to new ways of working, their UCC strategy must also evolve to address the short- and long-term communications needs of remote employees. Continue Reading
Problem Solve Unified Communications Architecture and Service Models Issues
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Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading
T1, E1 and ISDN network technology have been used to transmit voice data for years. Compare the similarities and differences between E1 and T1 vs. ISDN links. Continue Reading
Upgrade costs and security concerns were once the main barriers to cloud unified communications. But while vendors addressed those concerns, new barriers to adoption have emerged. Continue Reading