Understanding Unified Communications resources and information

Understanding Unified Communications News

February 11, 2021 11 Feb'21
Big tech regulation a delicate balance for US government

Experts argue regulation needs to be well thought out to avoid stifling innovation and fundamentally misunderstanding how online platforms operate.
January 19, 2021 19 Jan'21
Everbridge CTO details critical event management 'wake-up call'

Everbridge CTO Imad Mouline discusses how the coronavirus pandemic changed his company and businesses around the world, plus how organizations can improve crisis management.
December 28, 2020 28 Dec'20
Virtual visits to mature in 2021

The pandemic forced virtual care's hand in 2020, but healthcare systems and patients have found that the benefits of telehealth outweigh the drawbacks.
October 02, 2020 02 Oct'20
Everything Enterprise Connect 2020: News, trends and insights

This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.

Bring yourself up to speed with our introductory content

unified communications (UC)

Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. -- into a single, streamlined ... Continue Reading
What is the difference between Zoom and Zoom Rooms?

For some users, Zoom Meetings is all they will need; others may opt for Zoom Rooms. Learn about the features each service provides and the supported use cases. Continue Reading
Top 16 unified communications blogs to follow in 2021

Follow these top unified communications blogs for the latest trends in the UC and collaboration markets. These blogs provide insight into analyst research, product news and market trends. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Guide to building an enterprise unified communications strategy

IT needs a unified communications strategy for voice and video conferencing, chat and other tools. This step-by-step guide helps you implement, evaluate and manage UC in the enterprise. Continue Reading
5 UC and collaboration trends driving market change in 2021

As the hybrid work model expands, discover the unified communications and collaboration trends anticipated to transform the market in 2021 and further on. Continue Reading
Top 10 must-have unified communications features in business

UC priorities changed dramatically due to the pandemic. Read our list of the features made for this new era of remote collaboration. Continue Reading

Learn to apply best practices and optimize your operations.

5 hybrid meeting best practices for a high-quality experience

To get the most out of hybrid meetings, follow these best practices to manage audio and video performance, and ensure a high-quality meeting experience. Continue Reading
Unified communications managed services evolve amid pandemic

Service-level agreements, management layers, incident tracking and governance are all part of the evolving cloud communications service provider business model. Continue Reading
5 steps to managing team collaboration apps

Team collaboration apps offer measurable productivity and cost benefits. Follow these five steps to address technical, security and operational needs and achieve deployment success. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

What is the difference between audio and video conferencing?

Audio and video conferencing each have benefits and drawbacks. Learn the difference between audio and video conferencing to decide which best suits your meeting needs. Continue Reading
Collaboration tool security: How to avoid common risks

As the use of collaborations tools and platforms surges, new research from Metrigy emphasizes organizations need to focus on collaboration tool security to reduce risk. Continue Reading
Reimagining the future of conference rooms, post-COVID-19

Before employees are comfortable going back into conference rooms, companies will need technology to help them rethink the future of conference room design. Continue Reading