Understanding Unified Communications resources and information

Understanding Unified Communications News

September 08, 2021 08 Sep'21
Everything Enterprise Connect 2021: News, trends and insights

This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.
February 11, 2021 11 Feb'21
Big tech regulation a delicate balance for US government

Experts argue regulation needs to be well thought out to avoid stifling innovation and fundamentally misunderstanding how online platforms operate.
January 19, 2021 19 Jan'21
Everbridge CTO details critical event management 'wake-up call'

Everbridge CTO Imad Mouline discusses how the coronavirus pandemic changed his company and businesses around the world, plus how organizations can improve crisis management.
December 28, 2020 28 Dec'20
Virtual visits to mature in 2021

The pandemic forced virtual care's hand in 2020, but healthcare systems and patients have found that the benefits of telehealth outweigh the drawbacks.

Bring yourself up to speed with our introductory content

Learn how to invite external users to Slack workspaces

Bringing external users to Slack offers organizations productivity benefits. Learn how to invite external users to Slack and manage shared channels and workflows. Continue Reading
How to calculate video conferencing bandwidth requirements

Image motion, frame rates and screen resolution often dictate video conferencing bandwidth requirements. Learn four steps to address remote and office video call bandwidth needs. Continue Reading
Crisis communications training exercises to implement

A crisis communications team must be prepared to spring into action at a moment's notice. Here are three crisis communications training strategies to ensure a team is ready. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Hybrid work strategies fuel Enterprise Connect 2021 topics

Navigating the post-pandemic workplace is challenging. Enterprise Connect 2021 will explore UC's role in supporting ongoing remote work and the hybrid workplace. Continue Reading
The enterprise guide to video conferencing

The video conferencing guide helps enterprises navigate collaboration in a hybrid work environment and includes best practices for implementation and user training. Continue Reading
Weighing personal video conferencing endpoints for hybrid work

Deploying video conferencing endpoints solely in meeting rooms ignores the needs of remote workers. Learn why desktop and home environments must be included when evaluating endpoint options. Continue Reading

Learn to apply best practices and optimize your operations.

3 ways UCaaS supports hybrid work from home

UCaaS can support more than communication workflows for hybrid work from home. Learn how UCaaS can reduce isolation, provide an office-grade UX and manage work-life balance. Continue Reading
How to use UCaaS to fuel hybrid workplace strategy

As employees weigh whether to return to the office, companies are determining the role UCaaS can play to encourage workers to make the transition. Continue Reading
How to combat virtual meeting fatigue in 5 steps

By taking a new look at video conferencing, organizations can make their meetings more effective and keep employees from burning out. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

What is the difference between audio and video conferencing?

Audio and video conferencing each have benefits and drawbacks. Learn the difference between audio and video conferencing to decide which best suits your meeting needs. Continue Reading
Collaboration tool security: How to avoid common risks

As the use of collaborations tools and platforms surges, new research from Metrigy emphasizes organizations need to focus on collaboration tool security to reduce risk. Continue Reading
Reimagining the future of conference rooms, post-COVID-19

Before employees are comfortable going back into conference rooms, companies will need technology to help them rethink the future of conference room design. Continue Reading