Understanding Unified Communications
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Top 10 Reasons to Buy a Cloud Phone System
As cloud computing strategies continue to evolve, Internet telephony is quickly becoming the preferred choice for business communication systems. If your organization is unsure about making the transition, here are the top 10 reasons why a cloud phone system could be the right move.
Understanding Unified Communications News
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August 07, 2020
07
Aug'20
Everything Enterprise Connect 2020: News, trends and insights
This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.
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March 10, 2020
10
Mar'20
Chang takes leave from Cisco collaboration unit amid reorganization
Amy Chang, head of the Cisco collaboration division, is on temporary leave from the company. Cisco is in the midst of a broad reorganization.
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February 14, 2020
14
Feb'20
Cisco collaboration revenue takes hit to start 2020
Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.
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December 10, 2019
10
Dec'19
AWS seeks niche in the cloud UC market
AWS could play a bigger role in the cloud UC market in 2020 and beyond by targeting developers and existing AWS customers.
Understanding Unified Communications Get Started
Bring yourself up to speed with our introductory content
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Speech recognition vs. voice recognition: What's the difference?
It's easy to be confused about the differences between speech recognition vs. voice recognition. Each has a specific role to play in unified communications. Continue Reading
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unified communications (UC)
Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. -- within a single ... Continue Reading
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Learn the top 8 most useful Microsoft Teams tips and tricks
Enhance employee collaboration and workflow with these eight Microsoft Teams tips and tricks, including productivity-boosting app integrations and guest access for external users. Continue Reading
Evaluate Understanding Unified Communications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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The move to UC 3.0 and what it means for businesses
Tony McQueen makes the case for why companies should consider implementing UC 3.0, such as improved integration, easier for remote employees to use and more. Continue Reading
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Cloud-based UC adoption skyrockets amid pandemic response
Many organizations are considering cloud-based UC after their on-premises communications infrastructure failed to adequately support remote workers during the pandemic. Continue Reading
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Future-proof your UC strategy with these 3 best practices
Future-proofing UC can be difficult, as technology evolves and employee needs change. Learn three best practices to consider before investing in a UC deployment. Continue Reading
Manage Understanding Unified Communications
Learn to apply best practices and optimize your operations.
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Cloud empowers remote work during pandemic and beyond
A cloud-based remote work strategy enabled organizations like Priceline, TD Ameritrade and Walden University to support employee communications and maintain business continuity. Continue Reading
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Develop an effective unified communications security plan
A complete unified communications security plan requires an understanding of threats to UC systems, how to mitigate them and how to proactively address long-term security needs. Continue Reading
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How to make a business case for unified communications
Making a business case for unified communications isn't the same as deciding on a PBX. ROI, for example, isn't as important. But training is. Here is what you should focus on. Continue Reading
Problem Solve Understanding Unified Communications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Legacy UC infrastructure issues hamstring remote work demand
Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading
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3 key threats undermining unified communications security
Unified communications security means paying attention to the unique protocols supporting the technology. Here are three threats to watch for. Continue Reading
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What role do legacy UC devices play in a cloud migration?
Migrating to UCaaS doesn't mean organizations need to leave legacy hardware behind. But organizations must ensure UC devices are compatible with cloud provider platforms. Continue Reading