Understanding Unified Communications
New & Notable
Top 10 Reasons to Buy a Cloud Phone System
As cloud computing strategies continue to evolve, Internet telephony is quickly becoming the preferred choice for business communication systems. If your organization is unsure about making the transition, here are the top 10 reasons why a cloud phone system could be the right move.
Understanding Unified Communications News
-
March 10, 2020
10
Mar'20
Chang takes leave from Cisco collaboration unit amid reorganization
Amy Chang, head of the Cisco collaboration division, is on temporary leave from the company. Cisco is in the midst of a broad reorganization.
-
February 14, 2020
14
Feb'20
Cisco collaboration revenue takes hit to start 2020
Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.
-
December 10, 2019
10
Dec'19
AWS seeks niche in the cloud UC market
AWS could play a bigger role in the cloud UC market in 2020 and beyond by targeting developers and existing AWS customers.
-
November 21, 2019
21
Nov'19
Avaya revenue slump expected to continue in 2020
Avaya revenue fell short of projections in the fourth fiscal quarter, capping a year of disappointing returns. The company told investors that revenue would likely decline in 2020.
Understanding Unified Communications Get Started
Bring yourself up to speed with our introductory content
-
The future of video conferencing? The picture is promising
The latest video conferencing products offer AI-enabled analytics, auto-transcription and much more and promise to make work meetings more productive than ever. Continue Reading
-
unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. Continue Reading
-
Build a collaboration hub to transform team workflows
Team collaboration applications are coming together like never before. Learn how hubs are working now and why your team should get on board with this trend. Continue Reading
Evaluate Understanding Unified Communications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
-
What collaboration metrics determine an app's business value?
Collaboration tools offer organizations benefits, including increased productivity. Learn which collaboration metrics can provide insight into the business value of these tools. Continue Reading
-
Should organizations bundle SD-WAN, UCaaS together?
Organizations may consider pairing SD-WAN and UCaaS services to avoid complexity from multivendor services and gain potential synergy. But the combo can also create challenges. Continue Reading
-
Evaluating video conference options: BYOC, kits, appliances
The varieties of video conferencing tools can be confusing. Let our expert help you gain clarity on how kits, appliances and bring-your-own-compute options work. Continue Reading
Manage Understanding Unified Communications
Learn to apply best practices and optimize your operations.
-
5 key Microsoft Teams capabilities to support remote work
Organizations looking to support remote employee productivity can take advantage of five Microsoft Teams capabilities that enhance remote collaboration and keep company data secure. Continue Reading
-
A remote work policy needs infrastructure, collaboration support
In this roundup of UC blogs, analysts discuss reevaluating remote work policies, best practices for team collaboration and lessons learned from China's remote work mandates. Continue Reading
-
Remote work best practices emphasize UC collaboration tools
Maintaining business continuity in times of crisis requires following remote work best practices that provide a consistent experience and keep employees productive. Continue Reading
Problem Solve Understanding Unified Communications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
-
3 key threats undermining unified communications security
Unified communications security means paying attention to the unique protocols supporting the technology. Here are three threats to watch for. Continue Reading
-
What role do legacy UC devices play in a cloud migration?
Migrating to UCaaS doesn't mean organizations need to leave legacy hardware behind. But organizations must ensure UC devices are compatible with cloud provider platforms. Continue Reading
-
E1 and T1 vs. ISDN: What are the differences?
T1, E1 and ISDN network technology have been used to transmit voice data for years. Compare the similarities and differences between E1 and T1 vs. ISDN links. Continue Reading