Understanding Unified Communications
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Exclusive Download: Guide to Building an Enterprise Unified Communication Strategy
IT needs a unified communications strategy for voice/video conferencing, chat, and other tools. This 25-page step-by-step guide helps you implement, evaluate, and manage UC in the enterprise.
Understanding Unified Communications News
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September 24, 2020
24
Sep'20
Everything Enterprise Connect 2020: News, trends and insights
This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.
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March 10, 2020
10
Mar'20
Chang takes leave from Cisco collaboration unit amid reorganization
Amy Chang, head of the Cisco collaboration division, is on temporary leave from the company. Cisco is in the midst of a broad reorganization.
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February 14, 2020
14
Feb'20
Cisco collaboration revenue takes hit to start 2020
Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.
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December 10, 2019
10
Dec'19
AWS seeks niche in the cloud UC market
AWS could play a bigger role in the cloud UC market in 2020 and beyond by targeting developers and existing AWS customers.
Understanding Unified Communications Get Started
Bring yourself up to speed with our introductory content
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What are challenges of using multiple team collaboration apps?
Companies are already using a variety of collaboration platforms. But managing them isn't easy. What should companies know when juggling multiple team collaboration apps? Continue Reading
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Avaya
Avaya is an American technology company that specializes in business communications services, such as unified communications (UC), and contact center (CC). Continue Reading
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Telephone Consumer Protection Act (TCPA)
The Telephone Consumer Protection Act (TCPA) of 1991 is a federal law that places restrictions on telephone solicitations and robocalls. Continue Reading
Evaluate Understanding Unified Communications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Webex vs. Zoom vs. Teams: Consider future needs, innovation
As organizations evaluate unified communications products from Cisco, Zoom and Microsoft, they should consider how the vendors are investing in their respective products. Continue Reading
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On-premises and cloud UC debate amplified by pandemic
Three unified communications analysts offer insights on the current state of the on-premises vs. cloud debate as organizations grapple with industry changes. Continue Reading
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Compare the 8 leading unified communications providers
Discover the unified communications products that are best for your organization with an in-depth look at specific vendor offerings and features. Continue Reading
Manage Understanding Unified Communications
Learn to apply best practices and optimize your operations.
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UC and collaboration security requires a strong framework
While UC and collaboration security can be challenging to address, a strong foundational framework can keep communications data secure and controlled. Continue Reading
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Building a strategy for intercompany collaboration
Collaboration with external users is a challenge, especially when multiple platforms are involved. Learn the three factors IT should consider to support intercompany collaboration. Continue Reading
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UC management key to platform performance, cost savings
Organizations that want to maximize their UC deployments should invest in specialty UC management tools that provide greater insight into performance and security. Continue Reading
Problem Solve Understanding Unified Communications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Reimagining the future of conference rooms, post-COVID-19
Before employees are comfortable going back into conference rooms, companies will need technology to help them rethink the future of conference room design. Continue Reading
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How should companies manage huddle room size amid COVID?
Companies are being forced to rethink huddle room size guidelines as they begin to plan how employees will be able to work together. Find out how technology can help. Continue Reading
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Legacy UC infrastructure issues hamstring remote work demand
Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading