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Understanding Unified Communications News
December 10, 2019
AWS could play a bigger role in the cloud UC market in 2020 and beyond by targeting developers and existing AWS customers.
November 21, 2019
Avaya revenue fell short of projections in the fourth fiscal quarter, capping a year of disappointing returns. The company told investors that revenue would likely decline in 2020.
October 11, 2019
In a move that took analysts by surprise, Mary McDowell replaced longtime chief Richard McBee as Mitel CEO -- a possible sign the company's owner is looking to sell.
October 07, 2019
The latest iOS update streamlines access for Apple Business Chat from any clickable phone number. Learn why business messaging is gaining popularity in the contact center space.
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Team collaboration applications are coming together like never before. Learn how hubs are working now and why your team should get on board with this trend. Continue Reading
The ways to approach unified communications strategies are always evolving. Check out the advice our industry experts gave to answer the top UC strategy questions of 2019. Continue Reading
The UC industry is changing rapidly, and buyers need advice to make educated buying decisions. Our top expert tips of 2019 helped organizations navigate market trends. Continue Reading
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Small businesses that adopt unified communications can expect to improve employee engagement, reduce costs and consolidate overlapping tools. Continue Reading
Expect to see changes in the CPaaS market in 2020 as vendors focus on low-code/no-code development, omnichannel services and machine learning capabilities. Continue Reading
Explore these six SIP vendors and the pros and cons that they each introduce to your company's telecommunications system. Continue Reading
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The advanced tools you need to break down communication silos once and for all are here. Learn how to use them and create a collaborative culture. Continue Reading
It's shaping up to be an exciting year for video conferencing as vendors ramp up the competition with productivity-enhancing features. Check out the video conferencing trends driving the market in 2020. Continue Reading
Partnerships between organizations rely on external collaboration. But, when a project ends, unresolved collaboration channels can be a weak spot for an organization's security. Continue Reading
Problem Solve Understanding Unified Communications Issues
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T1, E1 and ISDN network technology have been used to transmit voice data for years. Compare the similarities and differences between E1 and T1 vs. ISDN links. Continue Reading
The use of too many communication tools can create communication overload for employees. To help, IT may be able to take preventative measures. Continue Reading
UC analytics can be the first warning that your UC system's security has been breached. Comparing statistics month to month can help identify potential security problems. Continue Reading