Understanding Unified Communications
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Top 10 Reasons to Buy a Cloud Phone System
As cloud computing strategies continue to evolve, Internet telephony is quickly becoming the preferred choice for business communication systems. If your organization is unsure about making the transition, here are the top 10 reasons why a cloud phone system could be the right move.
Understanding Unified Communications News
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February 14, 2020
14
Feb'20
Cisco collaboration revenue takes hit to start 2020
Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.
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December 10, 2019
10
Dec'19
AWS seeks niche in the cloud UC market
AWS could play a bigger role in the cloud UC market in 2020 and beyond by targeting developers and existing AWS customers.
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November 21, 2019
21
Nov'19
Avaya revenue slump expected to continue in 2020
Avaya revenue fell short of projections in the fourth fiscal quarter, capping a year of disappointing returns. The company told investors that revenue would likely decline in 2020.
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October 11, 2019
11
Oct'19
New Mitel CEO Mary McDowell says sale is possible, but not soon
In a move that took analysts by surprise, Mary McDowell replaced longtime chief Richard McBee as Mitel CEO -- a possible sign the company's owner is looking to sell.
Understanding Unified Communications Get Started
Bring yourself up to speed with our introductory content
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unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. Continue Reading
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Build a collaboration hub to transform team workflows
Team collaboration applications are coming together like never before. Learn how hubs are working now and why your team should get on board with this trend. Continue Reading
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Top expert advice addresses unified communications strategy
The ways to approach unified communications strategies are always evolving. Check out the advice our industry experts gave to answer the top UC strategy questions of 2019. Continue Reading
Evaluate Understanding Unified Communications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Comparing UCaaS vs. CPaaS for cloud-based communications
CPaaS and UCaaS platforms are growing, as organizations move from on premises to cloud. Learn what capabilities these options offer and how they fit into your enterprise communications. Continue Reading
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What are the risks and benefits of AI-driven speech technology?
The benefits of AI-driven speech technology are growing, but it also comes with risks. Learn the pros and cons of adopting AI-driven speech technology. Continue Reading
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On-premises vs. cloud vs. hybrid UC deployment models
UC deployment has evolved, and enterprises can now choose from on-premises or cloud-based UC options or a mix of both. Find out how to decide which UC model is right for you. Continue Reading
Manage Understanding Unified Communications
Learn to apply best practices and optimize your operations.
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Cloud migration needs contact center integration strategy
Contact center integrations can complicate a cloud migration. Learn what platforms can ease the transition to the cloud by reintegrating back-end business apps. Continue Reading
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How does AI for meetings improve collaboration?
Reaping the collaboration benefits of AI may take some time. Learn how AI for meetings can improve the collaboration experience through automation and predictive insight. Continue Reading
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How to monitor user-generated content in a video world
User-generated enterprise video is gaining popularity but can cause headaches for IT if left unchecked. Learn how to manage and monitor user-generated content. Continue Reading
Problem Solve Understanding Unified Communications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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E1 and T1 vs. ISDN: What are the differences?
T1, E1 and ISDN network technology have been used to transmit voice data for years. Compare the similarities and differences between E1 and T1 vs. ISDN links. Continue Reading
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How IT can help prevent UC tool communication overload
The use of too many communication tools can create communication overload for employees. To help, IT may be able to take preventative measures. Continue Reading
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How can UC analytics detect a security breach?
UC analytics can be the first warning that your UC system's security has been breached. Comparing statistics month to month can help identify potential security problems. Continue Reading