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Topics Archive News
February 10, 2011
The maturation of VoIP deployments has opened UC pros to a new world of VoIP security issues -- telephony denial of service (TDoS) attacks. Contact centers are prime targets.
May 07, 2009
Some people still believe that unified communications begins and ends with Voice over IP. But instant messaging is just as critical, if not more so. And establishing an instant messaging strategy is essential. Otherwise everyone in an enterprise ...
October 15, 2007
In this Voice over IP (VoIP) certification survey, we take a look at available certifications that IT pros can obtain to perfect their voice skills.
September 17, 2007
Open communications are key to making the inevitable multimodal, multi-vendor communication environment work, so why aren't more vendors providing open-source solutions?
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Jitter is any deviation in, or displacement of, the signal pulses in a high-frequency digital signal. Continue Reading
Identity management (ID management) is the organizational process for ensuring that individuals have the appropriate access to technology resources. Continue Reading
VoIP (voice over Internet Protocol) is the transmission of voice and multimedia content over an internet connection. Continue Reading
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A real-time application (RTA) is an application program that functions within a time frame that the user senses as immediate or current. The latency must be less than a defined value, usually measured in seconds... (Continued) Continue Reading
A look at some tools for developing IP telephony applications. Continue Reading
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Optivity Telephony Manager (OTM) is an application that provides single-point analysis, configuration, and management of telephony networks using a Web browser or graphical user interface (GUI). Continue Reading
In networking, a greenfield deployment is the installation and configuration of a network where none existed before, for example in a new office. Continue Reading
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When conventional solutions don't improve IP telephony QoS issues, VoIP traffic management can help. Learn how to prioritize VoIP traffic, address voice delay and provide Class of Service-based routing. Continue Reading
Matt Brunk provides a detailed, step-by-step strategy to accurately identify, address and resolve voice background noise and echo problems Continue Reading
Supporting legacy devices and analog telephone lines will be part of your due diligence well into the foreseeable future despite the high rate of VoIP and IP telephony deployments. Find out which legacy interfaces you can expect to use in the future... Continue Reading