Topics Archive

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  • May 07, 2009 07 May'09

    Instant messaging strategies: Usage policy and training are key

    Some people still believe that unified communications begins and ends with Voice over IP. But instant messaging is just as critical, if not more so. And establishing an instant messaging strategy is essential. Otherwise everyone in an enterprise ...

  • October 15, 2007 15 Oct'07

    VoIP certification credentials

    In this Voice over IP (VoIP) certification survey, we take a look at available certifications that IT pros can obtain to perfect their voice skills.

  • September 17, 2007 17 Sep'07

    Open communications vs. closed communications?

    Open communications are key to making the inevitable multimodal, multi-vendor communication environment work, so why aren't more vendors providing open-source solutions?

  • January 29, 2007 29 Jan'07

    VoIP case studies: What you need to know

    Case studies are the next best thing to being there. Learn how others overcame the expected and the unexpected challenges of a VoIP migration in our case studies series.

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