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Social Networking for Business News
April 05, 2018
Apple is partnering with a handful of large businesses for the beta release of Apple Business Chat. The messaging service should help Apple compete with Facebook and Google in the enterprise market.
February 02, 2018
The Apple Business Chat release comes as many businesses are rethinking the role of the contact center, which could turn the platform into a market disruptor.
October 10, 2017
Symphony Communication Services says it's ready to compete with Cisco, Microsoft and Slack. Experts point to security as a strength of the Symphony collaboration platform.
June 28, 2017
Despite its name, Microsoft Stream currently does not offer live streaming. The enterprise video service, launched last week, also lacks API support and analytics tools.
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Organizations must involve early adopters in the process when deploying social collaboration software to ensure widespread adoption, according to UC expert Jon Arnold. Continue Reading
Mobile collaboration is the use of mobile devices and collaborative apps to allow geographically dispersed people to work together on endeavors ranging from small personal projects to high-profile enterprise teamwork. Continue Reading
From building a social strategy to engaging users, learn how to make your enterprise social network deployment successful. Continue Reading
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The adoption of team communication apps is on the rise, as enterprises focus on improving workflow and efficiency through contextualized communication. Continue Reading
Google plans to shut down its consumer-oriented Google+ social networking service and focus on a corporate social network for enterprise customers. The tech giant made the announcement last week ... Continue Reading
The limitations of SMS are starting to emerge. Meanwhile, social messaging apps and Apple Business Chat offer richer interactions between customers and contact centers. Continue Reading
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As team messaging applications such as Slack and Cisco Spark grow in popularity, they could decrease reliance on email, 1-800 customer service numbers and even LinkedIn. Continue Reading
Microsoft's cross-suite strategy, or lack thereof, for Office 365 collaboration tools has felt disjointed. But after the vendor's recent moves, users should see more cohesion. Continue Reading
Email is here to stay, for now. But new collaboration apps could reposition email within a broader service for better communication outside your company. Continue Reading
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Team collaboration applications such as Slack and Unify Circuit can make life easier for enterprises. But for some organizations, the risk might not be worth the reward. Continue Reading
Employees love the ease of downloading apps. But IT needs to be vigilant in providing workers with what they want while maintaining security over SaaS products. Continue Reading
Even all the benefits of business social software can't ensure enterprise adoption. Here are four tactics to make your social deployment successful. Continue Reading