Mobile Unified Communications Applications

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UCaaS vs. CPaaS: Weighing Cloud UC Deployment Options

Featuring advice from industry experts at Nemertes Research, West Gates Networks & Frost & Sullivan, this guide explores differences between UCaaS and CPaaS tech, and key features of UCaaS to help you make a more informed buying decision and reap all the benefits of cloud UC.

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Mobile Unified Communications Applications News

November 30, 2018 30 Nov'18
Tango Networks acquisition expands enterprise mobility services

In UC news, Tango Networks acquires Simetric Telecom to expand mobile telephony, Speechmatics and Clique partner for transcription service and Jabra intros wireless enterprise earbuds.
November 16, 2018 16 Nov'18
New RingCentral platform, UC mobile app and AI partnerships

RingCentral introduced a new customer engagement platform, mobile app and AI voice analytics. Learn how the new offerings improve the user experience.
November 13, 2018 13 Nov'18
Cisco brings BroadSoft cloud PBX to Webex Teams

The integration of the BroadSoft cloud PBX with the messaging and meetings app Webex Teams gives midsize Cisco customers a clearer migration path to a cloud-only UC environment.
October 22, 2018 22 Oct'18
NEC launches InfinityBoard collaboration hardware for meeting rooms

In UC news, NEC Display introduces new meeting room hardware, MTD uses NewVoiceMedia to improve its contact center, and Fuze announces new mobile upgrades and analytics tools.

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Mobile Unified Communications Applications Get Started

Bring yourself up to speed with our introductory content

Building a unified communications and collaboration strategy

Unified communications and collaboration, or UCC, can be a boon for enterprises. Learn how to unlock the benefits of UCC and why you should consider the cloud and mobility in your UCC strategy. Continue Reading
instant messaging (IM)

Instant messaging, often shortened to IM or IM'ing, is the exchange of near real-time messages through a stand-alone application or embedded software. Continue Reading
New Gartner Magic Quadrant reflects content collaboration evolution

Gartner has unveiled a new Magic Quadrant report for content collaboration platforms as file synchronization and sharing becomes more collaborative and workflow-centric. The report originally ... Continue Reading

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Evaluate Mobile Unified Communications Applications Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Webex Teams vs. Microsoft Teams: Choosing the right platform

Find out which team collaboration platform is the best fit for your business in the Webex Teams vs. Microsoft Teams showdown. Our expert analyzes the Cisco and Microsoft products. Continue Reading
Will social messaging apps and Apple Business Chat supplant SMS?

The limitations of SMS are starting to emerge. Meanwhile, social messaging apps and Apple Business Chat offer richer interactions between customers and contact centers. Continue Reading
New contact center services boost customer engagements

Contextual communications within contact center services can improve customer engagement. New products from Oracle and TTEC aim to ease the exchange between customers and agents. Continue Reading

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Manage Mobile Unified Communications Applications

Learn to apply best practices and optimize your operations.

How can organizations add mobile communications components with CPaaS?

Embedding mobile communications into an app isn't as straightforward as deploying CPaaS. When enterprises integrate communications, two scenarios can affect their strategies. Continue Reading
Enterprise mobile video calls fill collaboration gaps

Mobile video conferencing can promote better meeting engagement. But enterprise users need to take steps to maintain an effective video collaboration session. Continue Reading
Productivity requires mobile unified communications tools

Enterprise mobility has a ton of potential, but workers need constant access to the right mobile unified communications tools to fulfill its promise. Continue Reading

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Problem Solve Mobile Unified Communications Applications Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How to thwart the risks presented by SaaS products

Employees love the ease of downloading apps. But IT needs to be vigilant in providing workers with what they want while maintaining security over SaaS products. Continue Reading
What are the challenges of deploying UC apps over Wi-Fi?

What are the challenges in using UC apps over Wi-Fi? UC expert Michael Finneran explains the network issues caused by deploying UC over Wi-Fi and how they can be resolved. Continue Reading
Four reasons to build WebRTC mobile apps

Developing WebRTC mobile apps that include voice and video calling is a lot easer than many developers think, and many vendors have switched to the technology. Continue Reading

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