New & Notable
Mobile Unified Communications Applications News
April 04, 2019
The Symphony app for iOS now supports audio and video meetings. The team collaboration vendor's Android client will get the feature this summer.
March 20, 2019
Mobile UCaaS is the focus of Fuze and Samsung's new partnership. The providers are working to expand the use of collaborative communications for remote and customer-facing industries.
November 30, 2018
In UC news, Tango Networks acquires Simetric Telecom to expand mobile telephony, Speechmatics and Clique partner for transcription service and Jabra intros wireless enterprise earbuds.
November 16, 2018
RingCentral introduced a new customer engagement platform, mobile app and AI voice analytics. Learn how the new offerings improve the user experience.
Mobile Unified Communications Applications Get Started
Bring yourself up to speed with our introductory content
Unified communications and collaboration, or UCC, can be a boon for enterprises. Learn how to unlock the benefits of UCC and why you should consider the cloud and mobility in your UCC strategy. Continue Reading
Instant messaging, often shortened to IM or IM'ing, is the exchange of near real-time messages through a stand-alone application or embedded software. Continue Reading
Gartner has unveiled a new Magic Quadrant report for content collaboration platforms as file synchronization and sharing becomes more collaborative and workflow-centric. The report originally ... Continue Reading
Evaluate Mobile Unified Communications Applications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Find out which team collaboration platform is the best fit for your business in the Webex Teams vs. Microsoft Teams showdown. Our expert analyzes the Cisco and Microsoft products. Continue Reading
The limitations of SMS are starting to emerge. Meanwhile, social messaging apps and Apple Business Chat offer richer interactions between customers and contact centers. Continue Reading
Contextual communications within contact center services can improve customer engagement. New products from Oracle and TTEC aim to ease the exchange between customers and agents. Continue Reading
Manage Mobile Unified Communications Applications
Learn to apply best practices and optimize your operations.
Embedding mobile communications into an app isn't as straightforward as deploying CPaaS. When enterprises integrate communications, two scenarios can affect their strategies. Continue Reading
Mobile video conferencing can promote better meeting engagement. But enterprise users need to take steps to maintain an effective video collaboration session. Continue Reading
Enterprise mobility has a ton of potential, but workers need constant access to the right mobile unified communications tools to fulfill its promise. Continue Reading
Problem Solve Mobile Unified Communications Applications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Employees love the ease of downloading apps. But IT needs to be vigilant in providing workers with what they want while maintaining security over SaaS products. Continue Reading
What are the challenges in using UC apps over Wi-Fi? UC expert Michael Finneran explains the network issues caused by deploying UC over Wi-Fi and how they can be resolved. Continue Reading
Developing WebRTC mobile apps that include voice and video calling is a lot easer than many developers think, and many vendors have switched to the technology. Continue Reading