New & Notable
Implementing Unified Communications Systems News
August 12, 2019
Atos will integrate CXone with Circuit and sell it as Cloud Contact Center-powered by CXone. Customers will still have the option of Atos' on-premises contact center platform.
August 02, 2019
The settlement resolves allegations that a Cisco security flaw left governments vulnerable to hackers for years without the company taking action.
June 27, 2019
8x8 Contact Center is a stand-alone, cloud-based contact-center-as-a-service offering, aimed at organizations that feel restricted by legacy contact center infrastructure.
May 24, 2019
Avaya has expanded its partnership with Collab9 to bring Avaya cloud UC and contact center products to federal, state and local governments.
Implementing Unified Communications Systems Get Started
Bring yourself up to speed with our introductory content
Cloud-delivered communications are the backbone of many organizations. Review the key terms around CPaaS platform features and development tools with this glossary. Continue Reading
DHCP (Dynamic Host Configuration Protocol) is a network management protocol used to dynamically assign an Internet Protocol (IP) address to any device, or node, on a network so they can communicate using IP. Continue Reading
Video is an important tool for enterprises looking to support dispersed employees. Take this quiz to see how much you know about cloud video conferencing. Continue Reading
Evaluate Implementing Unified Communications Systems Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Before selecting a video conferencing platform, it's important to consider how the product addresses user needs, integrations, pricing and licensing, and product support. Continue Reading
Learn why video calls don't have the same level of interoperability as voice calls, and what challenges the lack of video interoperability presents for organizations. Continue Reading
This buyer's guide for UCaaS covers utilizing UCaaS providers and products in the workplace, based off features, company uses and a final product roundup. Continue Reading
Manage Implementing Unified Communications Systems
Learn to apply best practices and optimize your operations.
A successful UC mobility strategy caters to remote workers, takes advantage of mobile-first applications and incorporates video communications. Continue Reading
Choosing the right team collaboration apps for your business must include looking at your organization's security and compliance needs. IT should focus on tools that meet established security standards. Continue Reading
Mio -- winner of TechTarget's Network Innovation Award -- enables a Slack, Microsoft Teams and Cisco Webex integration, enabling internal communication and collaboration across messaging apps. Continue Reading
Problem Solve Implementing Unified Communications Systems Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Hybrid cloud provides several benefits to a business. But hybrid cloud video security shouldn't be taken for granted. Learn what four areas should be considered. Continue Reading
An unguarded VoIP system could be vulnerable to attack. Learn what security measures can help prevent VoIP security threats from affecting your organization. Continue Reading
Unified communications security can be disjointed, as different apps are open to different attacks. A strong UC security roadmap should address three areas. Continue Reading