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Implementing Unified Communications Systems News
February 11, 2021
Experts argue regulation needs to be well thought out to avoid stifling innovation and fundamentally misunderstanding how online platforms operate.
January 21, 2021
Cloud contact center vendors that compete with Amazon Connect for customers will push AWS AI-powered intelligent search, speech recognition and language processing services.
December 28, 2020
The pandemic forced virtual care's hand in 2020, but healthcare systems and patients have found that the benefits of telehealth outweigh the drawbacks.
December 22, 2020
The Justice Department has accused a China-based Zoom executive of sending Chinese dissidents' personal information to the government. Zoom has fired exec Xinjiang Jin.
Implementing Unified Communications Systems Get Started
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Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. -- into a single, streamlined ... Continue Reading
IoT interoperability has complicated IoT adoption, but organizations must navigate the selection of competing standards, such as IP or MQTT, to get the most from IoT deployments. Continue Reading
SMS is being supplanted by RCS to let carriers compete against WhatsApp and Messenger and open new avenues to business messaging. Learn the difference between RCS and SMS. Continue Reading
Evaluate Implementing Unified Communications Systems Vendors & Products
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Some form of remote work is likely here to stay, even as the worst of the pandemic seems to be over. But employees need the right technologies if they are to remain productive. Continue Reading
IT needs a unified communications strategy for voice and video conferencing, chat and other tools. This step-by-step guide helps you implement, evaluate and manage UC in the enterprise. Continue Reading
It's shaping up to be an exciting year for video conferencing with the post-pandemic new normal taking shape. Check out the video conferencing trends driving the market in 2021. Continue Reading
Manage Implementing Unified Communications Systems
Learn to apply best practices and optimize your operations.
Hybrid work can add new security wrinkles for collaboration tools. Learn about the key threats and the importance of a proactive hybrid collaboration security strategy. Continue Reading
QoS is an essential component of VoIP over LAN; modern network devices make it easy to implement. Continue Reading
Service-level agreements, management layers, incident tracking and governance are all part of the evolving cloud communications service provider business model. Continue Reading
Problem Solve Implementing Unified Communications Systems Issues
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As collaboration platforms become essential to everyday operations, understanding Microsoft Teams security issues is more important than ever. Continue Reading
As the use of collaborations tools and platforms surges, new research from Metrigy emphasizes organizations need to focus on collaboration tool security to reduce risk. Continue Reading
Many organizations have implemented video conferencing security policies that mandate passwords and waiting rooms. But keeping meetings secure focuses on more than just access. Continue Reading