Implementing Unified Communications Systems
New & Notable
2017 Trends in Unified Communications & Collaboration
Irwin Lazar of Nemertes Research predicts the 6 collaboration trends we will see this year, and then we expand on some of those in this exclusive e-guide. Don’t miss out on key UCC opportunities – become a member now and get this complimentary download.
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Implementing Unified Communications Systems News
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April 20, 2018
20
Apr'18
Twilio SIM cards simplify IoT connectivity
Twilio has released programmable SIM cards for IoT connectivity. The Twilio SIM cards connect to the vendor's APIs for voice, text and data communications.
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April 18, 2018
18
Apr'18
Google Cloud speech-to-text service gets revamp
Google Cloud speech-to-text service has been updated for improved accuracy through machine learning. The company is also releasing a tool for automatically adding punctuation to transcripts.
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April 06, 2018
06
Apr'18
IBM Watson Assistant offers flexibility, data privacy
IBM has released a toolkit for building enterprise-grade virtual assistants. The IBM Watson Assistant is highly customizable and lets businesses keep their data private.
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April 05, 2018
05
Apr'18
New Microsoft Teams features on deck, but more work needed
Microsoft has made progress, as it moves Skype for Business features into Microsoft Teams. But more capabilities, especially enterprise voice features, are needed.
Implementing Unified Communications Systems Get Started
Bring yourself up to speed with our introductory content
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The evolution of unified communications technologies
Over the years, unified communications tools have evolved to incorporate different modes of collaboration. Enterprises need to be receptive to this ongoing innovation. Continue Reading
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Should your unified communications strategy include UCaaS?
Unified communications-as-a-service offerings are getting better, but it's a complex market that requires understanding your company's true needs. Continue Reading
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How do you evaluate SIP services?
Learn how to prepare your organization for a SIP deployment through a clearly defined evaluation of your organization's network requirements and business goals. Continue Reading
Evaluate Implementing Unified Communications Systems Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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How do Twilio Flex API-based services affect contact center software?
Twilio Flex, a programmable contact center platform, reflects an emerging trend toward software products built on APIs, according to API expert Tsahi Levent-Levi. Continue Reading
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Enterprise network management in the wake of vendor consolidation
Consolidation is a driving force among networking vendors, but network professionals have to actively consider how those changes affect enterprise network management. Continue Reading
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Weighing cloud UC deployment options
UC deployment has evolved, and enterprises can now choose from on-premises or cloud-based UC options or a mix of both. Find out how to decide which UC model is right for you. Continue Reading
Manage Implementing Unified Communications Systems
Learn to apply best practices and optimize your operations.
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identity management (ID management)
Identity management (ID management) is the organizational process for identifying, authenticating and authorizing individuals or groups of people to have access to applications, systems or networks by associating user rights and restrictions with ... Continue Reading
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How are virtualization trends affecting enterprise SBCs?
Virtualizing enterprise session border controllers can help reduce business expenses. Networking expert Carrie Higbie Goetz explains how to deploy virtual SBCs successfully. Continue Reading
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Users want hybrid cloud networking to be simple
As more services move to the cloud and become more mobile, if the network is invisible and performs well, IT pros are doing their jobs in users' eyes. Continue Reading
Problem Solve Implementing Unified Communications Systems Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Cisco Spark, Microsoft Teams integration presents challenges
Microsoft and Cisco interoperability does exist in unified communications. But, for team collaboration, Microsoft Teams integration with Cisco Spark adds another wrinkle. Continue Reading
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How do enterprise collaboration services affect mobile traffic?
The growing use of collaboration apps is putting pressure on the business mobile network. Learn how to support collaboration on both mobile and Wi-Fi networks. Continue Reading
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Communication APIs mark uncharted waters for UC security
Unified communications security is venturing into unknown territory with the growing trend of embedding communications into business applications. New security challenges could emerge for IT as ... Continue Reading