New & Notable
Implementing Unified Communications Systems News
October 08, 2020
The developer-centric UCaaS vendor Twilio offers users new tools to support video chat, field service workers and aggregation of customer activity data.
September 30, 2020
G Suite Enterprise for Education will soon allow teachers to track who is in class and who is absent with an attendance report on its video conferencing app Google Meet.
September 18, 2020
Google partners with Lenovo in developing video conferencing hardware for the Google Meet service. The Series One device uses Google silicon to boost its AI capabilities.
February 13, 2020
Cisco is attempting to improve security for external collaboration in Webex Teams with a new feature for IT admins.
Implementing Unified Communications Systems Get Started
Bring yourself up to speed with our introductory content
Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. -- within a single ... Continue Reading
Interoperability between collaboration platforms is scarce, but integrations are abundant. Learn why multivendor collaboration integration has more support than interoperability. Continue Reading
Organizations need SIP services to connect and disconnect call sessions. Now some SIP services are offered through APIs, which expand the use cases and capabilities. Continue Reading
Evaluate Implementing Unified Communications Systems Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
SIP trunking and VoIP share some similarities, but they have key differences in origin and functions. How well do you understand these telephony cornerstones? Continue Reading
As organizations prepare their return-to-work strategies, mobile unified communications is key to ensure consistent access to communications tools, regardless of the user's location. Continue Reading
Discover the unified communications products that are best for your organization with an in-depth look at specific vendor offerings and features. Continue Reading
Manage Implementing Unified Communications Systems
Learn to apply best practices and optimize your operations.
While UC and collaboration security can be challenging to address, a strong foundational framework can keep communications data secure and controlled. Continue Reading
Video conferencing tools are a remote worker's lifeline. As such, it is essential to maintain their security. These eight best practices will help ensure secure, private video-enabled meetings. Continue Reading
A complete unified communications security plan requires an understanding of threats to UC systems, how to mitigate them and how to proactively address long-term security needs. Continue Reading
Problem Solve Implementing Unified Communications Systems Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
As the number of remote workers soars, video conferencing security has become a critical issue. What do you need to know about securing your conferencing platform? Continue Reading
Unified communications security means paying attention to the unique protocols supporting the technology. Here are three threats to watch for. Continue Reading
Make sure your network can support a remote workforce by analyzing 12 potential issues that can cause stress on your network, including VPN concentrator capacity and traffic routing. Continue Reading