Implementing Unified Communications Systems
New & Notable
UCaaS vs. CPaaS: Weighing Cloud UC Deployment Options
Featuring advice from industry experts at Nemertes Research, West Gates Networks & Frost & Sullivan, this guide explores differences between UCaaS and CPaaS tech, and key features of UCaaS to help you make a more informed buying decision and reap all the benefits of cloud UC.
Implementing Unified Communications Systems News
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August 12, 2019
12
Aug'19
Atos, Nice inContact partner to offer cloud contact center
Atos will integrate CXone with Circuit and sell it as Cloud Contact Center-powered by CXone. Customers will still have the option of Atos' on-premises contact center platform.
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August 02, 2019
02
Aug'19
Cisco security flaw leads to $8.6M payout in whistleblower case
The settlement resolves allegations that a Cisco security flaw left governments vulnerable to hackers for years without the company taking action.
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June 27, 2019
27
Jun'19
8x8 Contact Center launches as a stand-alone CCaaS offering
8x8 Contact Center is a stand-alone, cloud-based contact-center-as-a-service offering, aimed at organizations that feel restricted by legacy contact center infrastructure.
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May 24, 2019
24
May'19
Expanded deal with Collab9 brings Avaya cloud to governments
Avaya has expanded its partnership with Collab9 to bring Avaya cloud UC and contact center products to federal, state and local governments.
Implementing Unified Communications Systems Get Started
Bring yourself up to speed with our introductory content
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Breaking down the parts of a CPaaS platform
Cloud-delivered communications are the backbone of many organizations. Review the key terms around CPaaS platform features and development tools with this glossary. Continue Reading
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DHCP (Dynamic Host Configuration Protocol)
DHCP (Dynamic Host Configuration Protocol) is a network management protocol used to dynamically assign an Internet Protocol (IP) address to any device, or node, on a network so they can communicate using IP. Continue Reading
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Are you ready to adopt cloud video conferencing?
Video is an important tool for enterprises looking to support dispersed employees. Take this quiz to see how much you know about cloud video conferencing. Continue Reading
Evaluate Implementing Unified Communications Systems Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Comparing video conferencing tools: Cisco, Microsoft and Zoom
Before selecting a video conferencing platform, it's important to consider how the product addresses user needs, integrations, pricing and licensing, and product support. Continue Reading
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Why is video interoperability a challenge?
Learn why video calls don't have the same level of interoperability as voice calls, and what challenges the lack of video interoperability presents for organizations. Continue Reading
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Find the best UCaaS providers and products to meet your needs
This buyer's guide for UCaaS covers utilizing UCaaS providers and products in the workplace, based off features, company uses and a final product roundup. Continue Reading
Manage Implementing Unified Communications Systems
Learn to apply best practices and optimize your operations.
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Remote work elevates the importance of UC mobility
A successful UC mobility strategy caters to remote workers, takes advantage of mobile-first applications and incorporates video communications. Continue Reading
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How can IT evaluate team collaboration apps for security compliance?
Choosing the right team collaboration apps for your business must include looking at your organization's security and compliance needs. IT should focus on tools that meet established security standards. Continue Reading
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How Mio integrates Slack, Microsoft Teams and Cisco Webex users
Mio -- winner of TechTarget's Network Innovation Award -- enables a Slack, Microsoft Teams and Cisco Webex integration, enabling internal communication and collaboration across messaging apps. Continue Reading
Problem Solve Implementing Unified Communications Systems Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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What areas should hybrid cloud video security address?
Hybrid cloud provides several benefits to a business. But hybrid cloud video security shouldn't be taken for granted. Learn what four areas should be considered. Continue Reading
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How can organizations address VoIP security threats?
An unguarded VoIP system could be vulnerable to attack. Learn what security measures can help prevent VoIP security threats from affecting your organization. Continue Reading
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What are the challenges of unified communications security?
Unified communications security can be disjointed, as different apps are open to different attacks. A strong UC security roadmap should address three areas. Continue Reading