Implementing Unified Communications Systems
New & Notable
UCaaS vs. CPaaS: Weighing Cloud UC Deployment Options
Featuring advice from industry experts at Nemertes Research, West Gates Networks & Frost & Sullivan, this guide explores differences between UCaaS and CPaaS tech, and key features of UCaaS to help you make a more informed buying decision and reap all the benefits of cloud UC.
Implementing Unified Communications Systems News
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June 27, 2019
27
Jun'19
8x8 Contact Center launches as a stand-alone CCaaS offering
8x8 Contact Center is a stand-alone, cloud-based contact-center-as-a-service offering, aimed at organizations that feel restricted by legacy contact center infrastructure.
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May 24, 2019
24
May'19
Expanded deal with Collab9 brings Avaya cloud to governments
Avaya has expanded its partnership with Collab9 to bring Avaya cloud UC and contact center products to federal, state and local governments.
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March 20, 2019
20
Mar'19
Polycom Trio integrates with Alexa for Business
Poly, the new name for the merger of Plantronics and Polycom, has added Alexa for Business to voice-activate meetings on the Polycom Trio conference room phone.
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March 13, 2019
13
Mar'19
New widget for RingCentral integrations targets enterprises
RingCentral released several new tools for enterprises ahead of Enterprise Connect 2019, including a widget for adding RingCentral integrations to CRM and help desk apps.
Implementing Unified Communications Systems Get Started
Bring yourself up to speed with our introductory content
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Are you ready to adopt cloud video conferencing?
Video is an important tool for enterprises looking to support dispersed employees. Take this quiz to see how much you know about cloud video conferencing. Continue Reading
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Session Initiation Protocol (SIP)
Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, modifying and terminating real-time sessions that involve video, voice, messaging and other communications applications and services between two or more ... Continue Reading
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How does cloud SIP trunking differ from traditional SIP trunking?
Traditional and cloud SIP trunking perform the same tasks of initiating and ending call sessions, but the method and costs of access create distinct differences in these services. Continue Reading
Evaluate Implementing Unified Communications Systems Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Why is video interoperability a challenge?
Learn why video calls don't have the same level of interoperability as voice calls, and what challenges the lack of video interoperability presents for organizations. Continue Reading
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Find the best UCaaS providers and products to meet your needs
This buyer's guide for UCaaS covers utilizing UCaaS providers and products in the workplace, based off features, company uses and a final product roundup. Continue Reading
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Where does mobile video messaging fit in the enterprise?
Mobile video messaging has come a long way from its introduction to the enterprise. With the rise of remote work, mobile video has become more necessary than ever. Continue Reading
Manage Implementing Unified Communications Systems
Learn to apply best practices and optimize your operations.
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Remote work elevates the importance of UC mobility
A successful UC mobility strategy caters to remote workers, takes advantage of mobile-first applications and incorporates video communications. Continue Reading
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How can IT evaluate team collaboration apps for security compliance?
Choosing the right team collaboration apps for your business must include looking at your organization's security and compliance needs. IT should focus on tools that meet established security standards. Continue Reading
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How Mio integrates Slack, Microsoft Teams and Cisco Webex users
Mio -- winner of TechTarget's Network Innovation Award -- enables a Slack, Microsoft Teams and Cisco Webex integration, enabling internal communication and collaboration across messaging apps. Continue Reading
Problem Solve Implementing Unified Communications Systems Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How can organizations address VoIP security threats?
An unguarded VoIP system could be vulnerable to attack. Learn what security measures can help prevent VoIP security threats from affecting your organization. Continue Reading
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What are the challenges of unified communications security?
Unified communications security can be disjointed, as different apps are open to different attacks. A strong UC security roadmap should address three areas. Continue Reading
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How do you support UC network security?
Many elements can put your UC network at risk, from unsecured information to DoS attacks. Learn five ways to thwart would-be attacks and protect your UC services. Continue Reading