Implementing Unified Communications Systems resources and information

Implementing Unified Communications Systems News

February 11, 2021 11 Feb'21
Big tech regulation a delicate balance for US government

Experts argue regulation needs to be well thought out to avoid stifling innovation and fundamentally misunderstanding how online platforms operate.
January 21, 2021 21 Jan'21
AWS contact center AI services expand to Salesforce, Avaya

Cloud contact center vendors that compete with Amazon Connect for customers will push AWS AI-powered intelligent search, speech recognition and language processing services.
December 28, 2020 28 Dec'20
Virtual visits to mature in 2021

The pandemic forced virtual care's hand in 2020, but healthcare systems and patients have found that the benefits of telehealth outweigh the drawbacks.
December 22, 2020 22 Dec'20
Zoom China exec accused of working for government

The Justice Department has accused a China-based Zoom executive of sending Chinese dissidents' personal information to the government. Zoom has fired exec Xinjiang Jin.

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trunk (trunking)

A network trunk is a communications line or link designed to carry multiple signals simultaneously to provide network access between two points. Continue Reading
Session Initiation Protocol (SIP)

Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, modifying and terminating real-time sessions that involve video, voice, messaging and other communications applications and services between two or more ... Continue Reading
unified communications (UC)

Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. -- into a single, streamlined ... Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

What to consider before buying video conferencing technology

Learn about the different types of modern video conferencing architectures and how enterprises can best implement these products into their current workforce. Continue Reading
What technologies are essential for effective telework?

Some form of remote work is likely here to stay, even as the worst of the pandemic seems to be over. But employees need the right technologies if they are to remain productive. Continue Reading
Guide to building an enterprise unified communications strategy

IT needs a unified communications strategy for voice and video conferencing, chat and other tools. This step-by-step guide helps you implement, evaluate and manage UC in the enterprise. Continue Reading

Learn to apply best practices and optimize your operations.

11 video conferencing security and privacy best practices

Video conferencing tools are a remote worker's lifeline. As such, it is essential to maintain their security. These 11 best practices will help ensure secure, private, video-enabled meetings. Continue Reading
What are effective ways to secure SIP connections?

Ensuring a secure SIP environment is critical for enabling employees to communicate over the internet. What are some key strategies to protect your network? Continue Reading
Top hybrid collaboration security threats and strategies

Hybrid work can add new security wrinkles for collaboration tools. Learn about the key threats and the importance of a proactive hybrid collaboration security strategy. Continue Reading

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4 Microsoft Teams security issues and how to prevent them

As collaboration platforms become essential to everyday operations, understanding Microsoft Teams security issues is more important than ever. Continue Reading
Collaboration tool security: How to avoid common risks

As the use of collaborations tools and platforms surges, new research from Metrigy emphasizes organizations need to focus on collaboration tool security to reduce risk. Continue Reading
Addressing remote video conferencing security issues

Many organizations have implemented video conferencing security policies that mandate passwords and waiting rooms. But keeping meetings secure focuses on more than just access. Continue Reading