Implementing Unified Communications Systems resources and information

Implementing Unified Communications Systems News

December 28, 2020 28 Dec'20
Virtual visits to mature in 2021

The pandemic forced virtual care's hand in 2020, but healthcare systems and patients have found that the benefits of telehealth outweigh the drawbacks.
December 22, 2020 22 Dec'20
Zoom China exec accused of working for government

The Justice Department has accused a China-based Zoom executive of sending Chinese dissidents' personal information to the government. Zoom has fired exec Xinjiang Jin.
October 30, 2020 30 Oct'20
LiveProcess emergency management aids California county

A regional coalition of hospitals, nursing facilities and other major healthcare centers uses one platform for key emergency management and communications.
October 08, 2020 08 Oct'20
Twilio adds video developer tools, field service app, Flex apps

The developer-centric UCaaS vendor Twilio offers users new tools to support video chat, field service workers and aggregation of customer activity data.

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identity management (ID management)

Identity management (ID management) is the organizational process for ensuring that individuals have the appropriate access to technology resources. Continue Reading
unified communications (UC)

Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. -- within a single ... Continue Reading
How do collaboration integration and interoperability differ?

Interoperability between collaboration platforms is scarce, but integrations are abundant. Learn why multivendor collaboration integration has more support than interoperability. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

What are the benefits of centralized SIP trunking?

More efficient management and lower costs are just some of the advantages of centralized SIP trunking. Find out why it's better to place trunking components in one place. Continue Reading
CPaaS market growth broadens amid new use cases

While the pandemic didn't have a significant effect on CPaaS market growth, organizations accelerating their digital transformation plans are driving demand for APIs. Continue Reading
How has Twilio SIP trunking disrupted the market?

Making it easier for companies to deploy a SIP trunk was just part of Twilio's strategy. It was Twilio SIP trunking pricing that really changed the game. Continue Reading

Learn to apply best practices and optimize your operations.

Integrated collaboration environments offer new ways to work

By integrating with several other business operations, team collaboration platforms can provide a central workspace for virtual teams to organize their productivity. Continue Reading
How to use ChatOps to automate network tasks

Integrating team collaboration chat systems with network automation results in the ability to automate tedious workflows, enabling faster problem resolution and streamlined operations. Continue Reading
UC and collaboration security requires a strong framework

While UC and collaboration security can be challenging to address, a strong foundational framework can keep communications data secure and controlled. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Video conferencing security and why it's so hard to attain

As the number of remote workers soars, video conferencing security has become a critical issue. What do you need to know about securing your conferencing platform? Continue Reading
3 key unified communications security threats to watch for

Unified communications security means paying attention to the unique protocols supporting the technology. Here are three threats to watch for. Continue Reading
How supporting a remote workforce stresses the network

Make sure your network can support a remote workforce by analyzing 12 potential issues that can cause stress on your network, including VPN concentrator capacity and traffic routing. Continue Reading