Implementing Unified Communications Systems
New & Notable
2017 Trends in Unified Communications & Collaboration
Irwin Lazar of Nemertes Research predicts the 6 collaboration trends we will see this year, and then we expand on some of those in this exclusive e-guide. Don’t miss out on key UCC opportunities – become a member now and get this complimentary download.
Implementing Unified Communications Systems News
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January 16, 2019
16
Jan'19
Avaya follows Cisco into market for UC headsets
Avaya has begun manufacturing UC headsets, following the lead of rival Cisco in a trend that is shaking up the market for such devices.
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December 13, 2018
13
Dec'18
Businesses can now rent Avaya phones
Businesses looking to reduce large one-time capital expenditures can now rent Avaya phones for a monthly fee.
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November 30, 2018
30
Nov'18
Tango Networks acquisition expands enterprise mobility services
In UC news, Tango Networks acquires Simetric Telecom to expand mobile telephony, Speechmatics and Clique partner for transcription service and Jabra intros wireless enterprise earbuds.
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November 15, 2018
15
Nov'18
Everbridge mass notification sparkles for Tiffany
Tiffany & Co. uses the freshly updated Everbridge Critical Event Management Platform in a number of ways. It recently had to put the mass notification capability to swift use.
Implementing Unified Communications Systems Get Started
Bring yourself up to speed with our introductory content
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Improve the contact center experience with 3 key integrations
Organizations that want to offer a modern contact center experience can turn to AI, messaging apps and UC to improve agent productivity and customer service. Continue Reading
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What are the steps to ensure SIP implementation success?
A robust strategy and several steps are needed to deploy SIP successfully. Networking expert Carrie Higbie Goetz explains the pieces that comprise a SIP strategy, from creating an RFI to documentation. Continue Reading
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The evolution of unified communications technologies
Over the years, unified communications tools have evolved to incorporate different modes of collaboration. Enterprises need to be receptive to this ongoing innovation. Continue Reading
Evaluate Implementing Unified Communications Systems Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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How is CPaaS influencing UCaaS vendor portfolios?
The customizability of CPaaS is changing how UCaaS vendors approach their platforms. Vendors are adopting more APIs to integrate CPaaS capabilities within their UCaaS platforms. Continue Reading
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Comparing UCaaS and CPaaS for cloud-based communications
CPaaS and UCaaS platforms are growing, as organizations move from on premises to cloud. Learn what capabilities these options offer and how they fit into your enterprise communications. Continue Reading
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5 UC and collaboration trends to watch in 2019
As we close the door on 2018, look to the future of communication and collaboration trends that will influence the UC market landscape in 2019. Continue Reading
Manage Implementing Unified Communications Systems
Learn to apply best practices and optimize your operations.
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Should team collaboration apps be stand-alone or integrated?
Team collaboration can be deployed as part of an integrated offering or as a separate app. Our expert explains why IT may not have much control over collaborative environment decisions. Continue Reading
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UCaaS market for next-generation features APIs, AI, more
The market for unified communications as a service is getting crowded. To stand out, vendors must now offer next-gen features, such as AI and contact center integration. Continue Reading
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How did a Navarino Infinity flaw expose unauthenticated scripts?
Navarino Infinity, a satellite communication system, found and fixed a flaw that exposed an unauthenticated script. Discover what threats this flaw enabled with Judith Myerson. Continue Reading
Problem Solve Implementing Unified Communications Systems Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How do APIs work, and how can you ensure they are secure?
Understanding how APIs work and how they are used is essential when formulating security policies. Our expert outlines four steps to set up a first line of defense. Continue Reading
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How do I troubleshoot SIP configurations to solve service issues?
When your SIP service isn't connecting properly, process of elimination will help you determine if the issue lies in your configuration or elsewhere on the network. Continue Reading
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How to prevent cloud computing bandwidth issues in UCaaS adoption
The adoption of UCaaS architecture presents network challenges. Learn what tools are available to support video and voice quality without causing cloud computing bandwidth issues. Continue Reading