Implementing Unified Communications Systems
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UCaaS vs. CPaaS: Weighing Cloud UC Deployment Options
Featuring advice from industry experts at Nemertes Research, West Gates Networks & Frost & Sullivan, this guide explores differences between UCaaS and CPaaS tech, and key features of UCaaS to help you make a more informed buying decision and reap all the benefits of cloud UC.
Implementing Unified Communications Systems News
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October 31, 2019
31
Oct'19
New telephony controls coming to Microsoft Teams admin center
More controls are coming to the Microsoft Teams admin center, but enterprises will have to wait a bit longer for the large-scale configuration tools they need.
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October 25, 2019
25
Oct'19
UCaaS vendor Intermedia adds Telax CCaaS to portfolio
Intermedia, cloud-based unified communications vendor, has added CCaaS to its portfolio through its acquisition of Telax.
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October 14, 2019
14
Oct'19
Voss upgrades migration to unified communications software
In an effort to ease the switch from legacy telephone systems to a more modern unified communications platform, Voss has launched its latest UC software, M2UC.
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October 04, 2019
04
Oct'19
Avaya-RingCentral partnership to bring UCaaS to legacy customers
Avaya, RingCentral will partner to sell UCaaS to Avaya's legacy customers, a blockbuster deal that unites rival UC vendors.
Implementing Unified Communications Systems Get Started
Bring yourself up to speed with our introductory content
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What are the benefits of UC in a cloud-based office suite?
Adopting the UC tools within a cloud-based office suite may be the most beneficial option if users are already comfortable with the suite's features. Continue Reading
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Breaking down the parts of a CPaaS platform
Cloud-delivered communications are the backbone of many organizations. Review the key terms around CPaaS platform features and development tools with this glossary. Continue Reading
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DHCP (Dynamic Host Configuration Protocol)
DHCP (Dynamic Host Configuration Protocol) is a network management protocol used to dynamically assign an Internet Protocol (IP) address to any device, or node, on a network so they can communicate using IP. Continue Reading
Evaluate Implementing Unified Communications Systems Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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CPaaS trends reflect expanded vendor offerings
CPaaS trends, like high-level APIs, are helping providers expand their portfolios and strengthen offerings for organizations that want enhanced capabilities. Continue Reading
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What's new with the Exchange hybrid configuration wizard?
The Exchange configuration wizard continues to evolve into a refined utility with enhanced capabilities that administrators should explore when considering a hybrid deployment. Continue Reading
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Comparing H.323 vs. SIP: What's the difference?
Discover the similarities and differences of H.323 vs. SIP standards, and learn why SIP has become the de facto standard for voice and video communications. Continue Reading
Manage Implementing Unified Communications Systems
Learn to apply best practices and optimize your operations.
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CPaaS vendors can't ignore email in an omnichannel strategy
CPaaS vendors are expanding their omnichannel communications strategy beyond voice and SMS. Email APIs can create tighter integrations with business workflows. Continue Reading
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Should you keep your SIP trunk carrier when migrating to UCaaS?
Migrating UC to the cloud doesn't mean leaving your SIP trunk carrier behind. Learn how bringing your own SIP to cloud services can benefit your business. Continue Reading
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3 key questions to ask about unified communications security
Unified communications security can be tricky. Learn how to craft a strategy that addresses security challenges and the requirements of individual UC tools. Continue Reading
Problem Solve Implementing Unified Communications Systems Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How can UC analytics detect a security breach?
UC analytics can be the first warning that your UC system's security has been breached. Comparing statistics month to month can help identify potential security problems. Continue Reading
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What areas should hybrid cloud video security address?
Hybrid cloud provides several benefits to a business. But hybrid cloud video security shouldn't be taken for granted. Learn what four areas should be considered. Continue Reading
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How can organizations address VoIP security threats?
An unguarded VoIP system could be vulnerable to attack. Learn what security measures can help prevent VoIP security threats from affecting your organization. Continue Reading