New & Notable
IP Telephony Systems News
March 26, 2020
The Kansas City Royals closed its offices, but a telephony switch helped the call center address ticket holders' anxieties over baseball games affected by coronavirus shutdown.
January 08, 2020
Lenovo has released a tabletop video calling device for Microsoft Teams designed for home offices, personal desks and the smallest meeting rooms.
October 25, 2019
Intermedia, cloud-based unified communications vendor, has added CCaaS to its portfolio through its acquisition of Telax.
September 12, 2019
Poly has designed the Trio 8300 for huddle rooms that fit no more than five people. The vendor released a video system targeted at the same market earlier this year.
IP Telephony Systems Get Started
Bring yourself up to speed with our introductory content
A private branch exchange (PBX) is a telephone system within an enterprise that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines. Continue Reading
The UC industry is changing rapidly, and buyers need advice to make educated buying decisions. Our top expert tips of 2019 helped organizations navigate market trends. Continue Reading
Network protocols are sets of established rules that dictate how to format, transmit and receive data so computer network devices -- from servers and routers to endpoints -- can communicate regardless of the differences in their underlying ... Continue Reading
Evaluate IP Telephony Systems Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
T1 and E1 lines may be old technology, but they have advantages over more modern internet connections. Learn the three benefits T1 and E1 offer compared to internet links. Continue Reading
Explore these six SIP vendors and the pros and cons that they each introduce to your company's telecommunications system. Continue Reading
T1, E1 and ISDN network technology have been used to transmit voice data for years. Compare the similarities and differences between E1 and T1 vs. ISDN links. Continue Reading
Manage IP Telephony Systems
Learn to apply best practices and optimize your operations.
As the COVID-19 pandemic continues to disrupt business as usual, enterprises need to meet E911 compliance for teleworkers' emergency calls with accurate location information. Continue Reading
A few factors can indicate it's time to replace a business phone system. Learn when it may be time to switch and how to decide on a course of action. Continue Reading
Starting in 2020, multiline phone systems must comply with Kari's Law. Learn what requirements your phone system must meet and how to test for Kari's Law compliance. Continue Reading
Problem Solve IP Telephony Systems Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
An unguarded VoIP system could be vulnerable to attack. Learn what security measures can help prevent VoIP security threats from affecting your organization. Continue Reading
For ATB Financial, RingCentral's cloud communications platform offered mobility, integration and legacy support to help modernize its dated telephony infrastructure. Continue Reading
When your SIP service isn't connecting properly, process of elimination will help you determine if the issue lies in your configuration or elsewhere on the network. Continue Reading