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IP Telephony Systems News
March 21, 2019
Microsoft bows to customer demand to keep on-premises Skype for Business for calling and messaging, while using Teams only for cloud meetings.
December 07, 2018
Oculeus-Protect, a toll fraud prevention service, automatically ends phone calls determined to be the result of PBX hacking -- a threat that costs businesses billions of dollars annually.
July 11, 2018
The U.S. Department of Homeland Security and vendor SecureLogix are making 'rapid progress' in developing a TDoS attack defense. The technology is expected in the coming months.
April 05, 2018
Microsoft has made progress, as it moves Skype for Business features into Microsoft Teams. But more capabilities, especially enterprise voice features, are needed.
IP Telephony Systems Get Started
Bring yourself up to speed with our introductory content
VoIP (voice over IP) is the transmission of voice and multimedia content over Internet Protocol (IP) networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs), but the term is now used interchangeably with IP ... Continue Reading
Adding communications capabilities to your web browsers or mobile apps? Be sure to use the right protocols for successful interoperability with your IP PBX or telephony infrastructure. Continue Reading
A network protocol is a set of established rules that dictates how to format, transmit and receive data so computer network devices -- from servers and routers to endpoints -- can communicate regardless of the differences in their underlying ... Continue Reading
Evaluate IP Telephony Systems Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Are you evaluating Webex Teams and Microsoft Teams telephony options? Learn how to decide which calling capabilities meet your organization's needs in the Webex Teams vs. Microsoft Teams debate. Continue Reading
With the rise of IP communications, SIP has become the standard for initiating communication across a network. Learn the basics of SIP, including how it works and why you need it. Continue Reading
Desk phones seem to be going the way of the Dodo in favor of softphones and mobile clients. But research suggests organizations are finding new ways to use desk phones for business. Continue Reading
Manage IP Telephony Systems
Learn to apply best practices and optimize your operations.
In order to troubleshoot a unified communications system, IT leaders should have a written list of common problems and a description of how to resolve those issues. Continue Reading
Skype for Business issues and drawbacks remain, but with a few expert tips and the proper deployment strategy the popular product can work in your company. Continue Reading
Microsoft's Skype for Business has seen increased adoption in the enterprise, but there are crucial steps IT should take before deploying Skype for Business voice service. Continue Reading
Problem Solve IP Telephony Systems Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
For ATB Financial, RingCentral's cloud communications platform offered mobility, integration and legacy support to help modernize its dated telephony infrastructure. Continue Reading
When your SIP service isn't connecting properly, process of elimination will help you determine if the issue lies in your configuration or elsewhere on the network. Continue Reading
Maintaining voice communications is vital to disaster recovery. Networking expert Carrie Higbie Goetz explains how to build a disaster recovery communications plan. Continue Reading