IP Telephony
IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN).. See complete definition.
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IP Telephony News
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April 05, 2018
05
Apr'18
New Microsoft Teams features on deck, but more work needed
Microsoft has made progress, as it moves Skype for Business features into Microsoft Teams. But more capabilities, especially enterprise voice features, are needed.
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March 02, 2018
02
Mar'18
Avaya revenue growth depends on success of cloud products
New cloud products are expected to drive Avaya revenue growth in 2019. Meanwhile, revenues in fiscal 2018 are forecast to be almost the same as last year.
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February 09, 2018
09
Feb'18
Jive acquisition takes LogMeIn into UCaaS midmarket
LogMeIn plans to acquire UCaaS provider Jive Communications for $357 million. The Jive acquisition, expected to close next quarter, will send LogMeIn into the UCaaS market.
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January 22, 2018
22
Jan'18
Avaya UC headed for SMB product bundles
Avaya plans to grow its customer base with SMB-friendly technology. The bundles will include Avaya UC and other features from the company's enterprise portfolio.
IP Telephony Get Started
Bring yourself up to speed with our introductory content
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VoIP phone
A VoIP phone is a hardware- or software-based telephone designed to use voice over IP (VoIP) technology to send and receive phone calls over an IP network. Continue Reading
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The evolution of unified communications technologies
Over the years, unified communications tools have evolved to incorporate different modes of collaboration. Enterprises need to be receptive to this ongoing innovation. Continue Reading
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How to configure VoIP on a network
VoIP configuration requires significant preplanning to meet the requirements of voice traffic. Learn the steps to take when configuring VoIP on your network. Continue Reading
Evaluate IP Telephony Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Cloud video services spark adoption of conferencing tools
Video conferencing is becoming prevalent in most unified communications products. Cloud video services, in particular, have fueled the adoption of video conferencing tools. Continue Reading
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Open-office plans prompt noise-mitigation technology
From noise-cancellation headsets to officewide acoustic management systems, organizations are looking to quell noisy chatter associated with open-office environments. Continue Reading
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Is the virtual SBC market poised for rapid growth?
Recent market developments and research indicate virtual SBC products could see a significant upswing, as companies find success with virtualized offerings. Continue Reading
Manage IP Telephony
Learn to apply best practices and optimize your operations.
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UC management tackles multivendor, hybrid UC challenges
Multivendor and hybrid UC are creating complex management challenges for enterprises. Learn how UC performance management provides enterprises with the tools they need. Continue Reading
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Managed video conferencing services still play a key role
Although video meetings have become more reliable and easier to use, managed video services still serve an important role, especially for large enterprises with complex networks. Continue Reading
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IT staffs see changing roles amid cloud UC
IT roles are shifting, as more companies adopt cloud services. IT staffs must now ensure they are leading the adoption of new capabilities that deliver business value. Continue Reading
Problem Solve IP Telephony Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How do you build a disaster recovery communications plan?
Maintaining voice communications is vital to disaster recovery. Networking expert Carrie Higbie Goetz explains how to build a disaster recovery communications plan. Continue Reading
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Cisco Spark, Microsoft Teams integration presents challenges
Microsoft and Cisco interoperability does exist in unified communications. But, for team collaboration, Microsoft Teams integration with Cisco Spark adds another wrinkle. Continue Reading
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How the net neutrality ruling could disrupt UC services
Repealing net neutrality could raise operating costs for businesses as they try to maintain reliable voice and video communications across the internet. Continue Reading