IP Telephony
IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN).. See complete definition.
New & Notable
IP Telephony News
-
October 30, 2020
30
Oct'20
Zoom Phone to get spam blocking, 911 services
Zoom plans to roll out new features in Zoom Phone over the next several months. The enhancements include better messaging and spam-blocking technology.
-
October 22, 2020
22
Oct'20
RingCentral offers bulk SMS for reaching customers
A high-volume SMS API will let RingCentral users send thousands of messages at a time, a move that should help customers with sales and marketing promotions.
-
September 14, 2020
14
Sep'20
Nvidia, Arm deal creates AI, chip powerhouse
Nvidia's acquisition of U.K. chipmaker Arm, if approved by regulators, will greatly expand Nvidia's reach in the CPU market, especially in IoT and mobile devices.
-
September 03, 2020
03
Sep'20
Zoom quarterly earnings show sharp rise in paying customers
Zoom reports a massive expansion in small and big businesses, as the company's revenue and income increase exponentially.
IP Telephony Get Started
Bring yourself up to speed with our introductory content
-
VoIP (voice over IP)
VoIP (voice over Internet Protocol) is the transmission of voice and multimedia content over an internet connection. Continue Reading
-
What is the difference between IP telephony and VoIP?
While many IT professionals use VoIP and IP telephony synonymously, some argue for keeping a couple of subtle distinctions between the two terms in mind. Continue Reading
-
How and why to implement Wi-Fi QoS
Quality of service, as network pros know, prioritizes apps as they cross the network. But Wi-Fi QoS needs to be considered, too, in relation to the overall network. Continue Reading
Evaluate IP Telephony Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
-
How do NG911 standards make the technology superior to E911?
NG911 standards mean more accurate location tracking for emergency calls on IP-based communications systems, and more efficient response by police, EMTs and firefighters. Continue Reading
-
Enterprises mull software-based business phone alternatives
Cellphone usage has outpaced POTS in the home, so why are enterprises still using desk phones? Business phone alternatives can save companies time and money. Continue Reading
-
Zoom Phone system users share their success stories and setbacks
Tech leaders at Zoomtopia explained how migrating to the Zoom Phone system provides their employees with an integrated communications experience and improved business continuity. Continue Reading
Manage IP Telephony
Learn to apply best practices and optimize your operations.
-
How to address a Microsoft Teams telephony integration
In this roundup of UC blogs, analysts discuss approaching a Microsoft Teams telephony integration, the latest UC market evolution and Vonage's role in the telehealth vertical. Continue Reading
-
Enterprises need to meet E911 compliance for teleworkers
As the COVID-19 pandemic continues to disrupt business as usual, enterprises need to meet E911 compliance for teleworkers' emergency calls with accurate location information. Continue Reading
-
How do you address QoS in cloud communication networks?
To ensure UCaaS traffic runs smoothly across your network, provision sufficient WAN bandwidth, provide low latency and implement QoS controls on WAN routers. Continue Reading
Problem Solve IP Telephony Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
-
What role do legacy UC devices play in a cloud migration?
Migrating to UCaaS doesn't mean organizations need to leave legacy hardware behind. But organizations must ensure UC devices are compatible with cloud provider platforms. Continue Reading
-
E1 and T1 vs. ISDN: What are the differences?
T1, E1 and ISDN network technology have been used to transmit voice data for years. Compare the similarities and differences between E1 and T1 vs. ISDN links. Continue Reading
-
How can organizations address VoIP security threats?
An unguarded VoIP system could be vulnerable to attack. Learn what security measures can help prevent VoIP security threats from affecting your organization. Continue Reading