IP Telephony

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN).. See complete definition.

IP Telephony News

  • July 18, 2018 18 Jul'18

    8x8 X Series combines UC and contact center

    The cloud delivery model has made it easier to combine unified communications and contact center technologies into a single platform, as evidenced by the release of the 8x8 X Series this week.

  • July 11, 2018 11 Jul'18

    DHS, SecureLogix develop TDoS attack defense

    The U.S. Department of Homeland Security and vendor SecureLogix are making 'rapid progress' in developing a TDoS attack defense. The technology is expected in the coming months.

  • June 07, 2018 07 Jun'18

    Avaya Equinox gets online UC and team collaboration for SMBs

    Avaya has refreshed Avaya Equinox with online team collaboration and has integrated the software into IP Office. The changes are part of Avaya's strategy to attract more SMBs.

  • May 24, 2018 24 May'18

    Polycom cloud service simplifies device management

    A new Polycom cloud service will help businesses manage and monitor Polycom desk and conference room phones. The vendor plans to expand the service to cover video endpoints later this year.

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IP Telephony Get Started

Bring yourself up to speed with our introductory content

  • VoIP (voice over IP)

    VoIP (voice over IP) is the transmission of voice and multimedia content over Internet Protocol (IP) networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs), but the term is now used interchangeably with IP ... Continue Reading

  • QoS (quality of service)

    Quality of service (QoS) refers to any technology that manages data traffic to reduce packet loss, latency and jitter on the network. Continue Reading

  • Microsoft Teams

    Microsoft Teams is cloud-based team collaboration software that is part of the Office 365 suite of applications. Continue Reading

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