IP Telephony
IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN).. See complete definition.
New & Notable
IP Telephony News
-
December 04, 2020
04
Dec'20
Microsoft overhauls calling interface in Teams
Microsoft has started rolling out a redesigned calling interface in Teams that lets customers access voicemail, contacts and more from a single screen.
-
October 30, 2020
30
Oct'20
Zoom Phone to get spam blocking, 911 services
Zoom plans to roll out new features in Zoom Phone over the next several months. The enhancements include better messaging and spam-blocking technology.
-
October 22, 2020
22
Oct'20
RingCentral offers bulk SMS for reaching customers
A high-volume SMS API will let RingCentral users send thousands of messages at a time, a move that should help customers with sales and marketing promotions.
-
September 14, 2020
14
Sep'20
Nvidia, Arm deal creates AI, chip powerhouse
Nvidia's acquisition of U.K. chipmaker Arm, if approved by regulators, will greatly expand Nvidia's reach in the CPU market, especially in IoT and mobile devices.
IP Telephony Get Started
Bring yourself up to speed with our introductory content
-
What does 'bring your own carrier' mean for UCaaS platforms?
Migrating to UCaaS doesn't always mean an organization can keep its PSTN or SIP carrier. But some providers are taking a 'bring you own carrier' approach to offer more flexibility. Continue Reading
-
quality of service (QoS)
Quality of service (QoS) refers to any technology that manages data traffic to reduce packet loss, latency and jitter on the network. Continue Reading
-
jitter
Jitter is any deviation in, or displacement of, the signal pulses in a high-frequency digital signal. Continue Reading
Evaluate IP Telephony Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
-
Evaluating endpoints for an Asterisk-based phone system
Enterprises building an Asterisk-based phone system have three endpoint options. Learn about the advantages and disadvantages of these endpoints in this book excerpt. Continue Reading
-
What are the benefits of centralized SIP trunking?
More efficient management and lower costs are just some of the advantages of centralized SIP trunking. Find out why it's better to place trunking components in one place. Continue Reading
-
How has Twilio SIP trunking disrupted the market?
Making it easier for companies to deploy a SIP trunk was just part of Twilio's strategy. It was Twilio SIP trunking pricing that really changed the game. Continue Reading
Manage IP Telephony
Learn to apply best practices and optimize your operations.
-
How is remote work affecting enterprise telephony?
Enterprise telephony is on the decline as remote and home-based workers lack access to enterprise phone systems or seek alternative modes of communication. Continue Reading
-
How to address a Microsoft Teams telephony integration
In this roundup of UC blogs, analysts discuss approaching a Microsoft Teams telephony integration, the latest UC market evolution and Vonage's role in the telehealth vertical. Continue Reading
-
Enterprises need to meet E911 compliance for teleworkers
As the COVID-19 pandemic continues to disrupt business as usual, enterprises need to meet E911 compliance for teleworkers' emergency calls with accurate location information. Continue Reading
Problem Solve IP Telephony Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
-
How and why to implement Wi-Fi QoS
Quality of service, as network pros know, prioritizes apps as they cross the network. But Wi-Fi QoS needs to be considered, too, in relation to the overall network. Continue Reading
-
What role do legacy UC devices play in a cloud migration?
Migrating to UCaaS doesn't mean organizations need to leave legacy hardware behind. But organizations must ensure UC devices are compatible with cloud provider platforms. Continue Reading
-
E1 and T1 vs. ISDN: What are the differences?
T1, E1 and ISDN network technology have been used to transmit voice data for years. Compare the similarities and differences between E1 and T1 vs. ISDN links. Continue Reading