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Developing a UC Strategy News
October 02, 2020
This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.
October 07, 2019
The latest iOS update streamlines access for Apple Business Chat from any clickable phone number. Learn why business messaging is gaining popularity in the contact center space.
September 20, 2019
Video meetings are increasingly important as the workforce grows more distributed and joins meetings from personal devices, according to the 'Magic Quadrant for Meeting Solutions.'
August 16, 2019
The programmable enterprise has found its way into UC through CPaaS platforms. But organizations need more than communication APIs to achieve integration success.
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Companies are already using a variety of collaboration platforms, but managing them is hard. What should companies know when juggling multiple team collaboration apps? Continue Reading
Organizations deploy collaboration apps as they wrestle with keeping remote employees engaged and informed. Learn how to weigh Microsoft Teams vs. Slack to determine which app is best for you. Continue Reading
Both UC-certified and MS-certified products are available to enterprises. But one designation carries more weight than the other, our expert writes. Continue Reading
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The hybrid workplace is the future as not everyone will return to the office full time. Learn how IT leaders at Enterprise Connect Virtual are using UC to support a hybrid workplace model. Continue Reading
AI in unified communications can improve employee collaboration and productivity by reducing distractions, enhancing meetings and increasing efficiency. Continue Reading
Organizations that want to switch UC platforms without sacrificing hardware investments can find benefits in vendor-agnostic UC hardware. But the benefits can come with tradeoffs. Continue Reading
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Team collaboration apps offer measurable productivity and cost benefits. Follow these five steps to address technical, security and operational needs and achieve deployment success. Continue Reading
Extending collaboration tools to outside users is a challenge. Learn the features productivity vendors have that make this possible. Continue Reading
Organizations looking to make the most of their Slack implementation should follow these best practices, including addressing security needs and using channel management tools. Continue Reading
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Before employees are comfortable going back into conference rooms, companies will need technology to help them rethink the future of conference room design. Continue Reading
Companies are being forced to rethink huddle room size guidelines as they begin to plan how employees will be able to work together. Find out how technology can help. Continue Reading
Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading