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Developing a UC Strategy News
October 07, 2019
The latest iOS update streamlines access for Apple Business Chat from any clickable phone number. Learn why business messaging is gaining popularity in the contact center space.
September 20, 2019
Video meetings are increasingly important as the workforce grows more distributed and joins meetings from personal devices, according to the 'Magic Quadrant for Meeting Solutions.'
August 16, 2019
The programmable enterprise has found its way into UC through CPaaS platforms. But organizations need more than communication APIs to achieve integration success.
August 09, 2019
Enterprise video conferencing is an important collaboration tool for organizations. Increased demand for video has changed much about the features of video conferencing and its delivery.
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The ways to approach unified communications strategies are always evolving. Check out the advice our industry experts gave to answer the top UC strategy questions of 2019. Continue Reading
Hybrid UC is an option for organizations that aren't ready or able to move all of their UC to the cloud. Take this quiz to test your knowledge of a hybrid UC migration. Continue Reading
Organizations looking for cloud UC are migrating to UCaaS. Learn what features make up a UCaaS platform and what extra capabilities vendors may offer. Continue Reading
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Organizations evaluating alternatives to on-premises systems should consider five business benefits of unified communications in the cloud, including improved scalability and security. Continue Reading
Small businesses that adopt unified communications can expect to improve employee engagement, reduce costs and consolidate overlapping tools. Continue Reading
Expect to see changes in the CPaaS market in 2020 as vendors focus on low-code/no-code development, omnichannel services and machine learning capabilities. Continue Reading
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It's shaping up to be an exciting year for video conferencing as vendors ramp up the competition with productivity-enhancing features. Check out the video conferencing trends driving the market in 2020. Continue Reading
Partnerships between organizations rely on external collaboration. But, when a project ends, unresolved collaboration channels can be a weak spot for an organization's security. Continue Reading
Speech technology applications can provide new enhancements for collaboration and productivity, from real-time meeting transcriptions to personal virtual assistants. Continue Reading
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The use of too many communication tools can create communication overload for employees. To help, IT may be able to take preventative measures. Continue Reading
UC analytics can be the first warning that your UC system's security has been breached. Comparing statistics month to month can help identify potential security problems. Continue Reading
Hybrid cloud provides several benefits to a business. But hybrid cloud video security shouldn't be taken for granted. Learn what four areas should be considered. Continue Reading