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Developing a UC Strategy News
October 02, 2020
This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.
October 07, 2019
The latest iOS update streamlines access for Apple Business Chat from any clickable phone number. Learn why business messaging is gaining popularity in the contact center space.
September 20, 2019
Video meetings are increasingly important as the workforce grows more distributed and joins meetings from personal devices, according to the 'Magic Quadrant for Meeting Solutions.'
August 16, 2019
The programmable enterprise has found its way into UC through CPaaS platforms. But organizations need more than communication APIs to achieve integration success.
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Both UC-certified and MS-certified products are available to enterprises. But one designation carries more weight than the other, our expert writes. Continue Reading
Companies are already using a variety of collaboration platforms. But managing them isn't easy. What should companies know when juggling multiple team collaboration apps? Continue Reading
The Telephone Consumer Protection Act (TCPA) of 1991 is a federal law that places restrictions on telephone solicitations and robocalls. Continue Reading
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UC presence technology must evolve to be effective in today's world of remote work and multi-device communication. Learn how presence can adapt to new ways of working. Continue Reading
Deploying collaboration technology has played a key role in supporting remote teams during the pandemic. Tech leaders at Slack Frontiers share their success stories. Continue Reading
Touchless collaboration will determine how employees use meeting room equipment in the future. Learn about three options -- one of which represents the worst alternative. Continue Reading
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While UC and collaboration security can be challenging to address, a strong foundational framework can keep communications data secure and controlled. Continue Reading
Collaboration with external users is a challenge, especially when multiple platforms are involved. Learn the three factors IT should consider to support intercompany collaboration. Continue Reading
Organizations that want to maximize their UC deployments should invest in specialty UC management tools that provide greater insight into performance and security. Continue Reading
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Before employees are comfortable going back into conference rooms, companies will need technology to help them rethink the future of conference room design. Continue Reading
Companies are being forced to rethink huddle room size guidelines as they begin to plan how employees will be able to work together. Find out how technology can help. Continue Reading
Hybrid cloud UC could be the answer to UC infrastructure problems that are making it difficult for remote workers to connect to their corporate networks. Continue Reading