Communication Integration with Enterprise Applications
New & Notable
UCaaS vs. CPaaS: Weighing Cloud UC Deployment Options
Featuring advice from industry experts at Nemertes Research, West Gates Networks & Frost & Sullivan, this guide explores differences between UCaaS and CPaaS tech, and key features of UCaaS to help you make a more informed buying decision and reap all the benefits of cloud UC.
Communication Integration with Enterprise Applications News
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November 06, 2019
06
Nov'19
Microsoft Teams adds private channels, room appliances
After the vendor unexpectedly delayed their launch in September, Microsoft Teams private channels are now rolling out to all customers.
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November 01, 2019
01
Nov'19
Vonage Meetings rounds out vendor's cloud portfolio
A new video conferencing app, Vonage Meetings, will provide alternative to Amazon Chime for Vonage's cloud UC customers.
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October 23, 2019
23
Oct'19
Developers get new tools to improve Slack integrations
Developers are getting new tools for building Slack integrations that are easy to access and use.
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October 07, 2019
07
Oct'19
Apple contact center chat adds rich media, improved UX
The latest iOS update streamlines access for Apple Business Chat from any clickable phone number. Learn why business messaging is gaining popularity in the contact center space.
Communication Integration with Enterprise Applications Get Started
Bring yourself up to speed with our introductory content
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What are the benefits of UC in a cloud-based office suite?
Adopting the UC tools within a cloud-based office suite may be the most beneficial option if users are already comfortable with the suite's features. Continue Reading
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Understanding the components of team collaboration tools
Refresh your knowledge of which team collaboration components are essential to team workflows and what IT leaders should keep top of mind to prevent potential problems. Continue Reading
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What should users expect from speech technology applications?
Workers can start to expect more from speech technology applications than just voice-activated search. As capabilities evolve, new business use cases will emerge. Continue Reading
Evaluate Communication Integration with Enterprise Applications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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How Kaizala for Office 365 competes with ECM platforms
Kaizala is a solid option for a mobile messaging service, but organizations should consider its effect on enterprise content before rolling it out to users. Continue Reading
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How do no-code applications benefit from CPaaS APIs?
Low-code and no-code applications are gaining traction in the CPaaS market as vendors offer capabilities that reduce coding requirements for developers. Continue Reading
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Team collaboration platform benefits and challenges
Productivity can improve when organizations adopt team collaboration platforms. Learn the benefits and challenges of adopting a team collaboration platform. Continue Reading
Manage Communication Integration with Enterprise Applications
Learn to apply best practices and optimize your operations.
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CPaaS vendors can't ignore email in an omnichannel strategy
CPaaS vendors are expanding their omnichannel communications strategy beyond voice and SMS. Email APIs can create tighter integrations with business workflows. Continue Reading
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Does organization size affect a remote collaboration deployment?
A remote collaboration deployment takes planning. Organizations of all sizes should consider a few guidelines when introducing a new platform. Continue Reading
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How to prepare for API integration on your network
APIs are becoming the easiest way to customize services to fit business communications needs. Before deployment, IT should investigate what network constraints API traffic could bring. Continue Reading
Problem Solve Communication Integration with Enterprise Applications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How IT can help prevent UC tool communication overload
The use of too many communication tools can create communication overload for employees. To help, IT may be able to take preventative measures. Continue Reading
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How can you measure WebRTC performance?
Organizations can take two approaches to measure WebRTC quality, both of which assess real-time communications performance on end-user devices and the network. Continue Reading
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What factors influence WebRTC performance?
Understanding the potential issues that could affect the performance of WebRTC apps starts with knowing which factors to look at and how they function. Continue Reading