Communication Integration with Enterprise Applications

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Communication Integration with Enterprise Applications News

September 25, 2018 25 Sep'18
Microsoft intros Cortana Skills Kit for app developers

Microsoft has unveiled the Cortana Skills Kit, a platform comprising Azure AI services developers can use to leverage the Cortana voice assistant to improve worker productivity.
August 17, 2018 17 Aug'18
Microsoft and Amazon sync AI voice assistants Alexa, Cortana

The integration of the AI voice assistants Alexa and Cortana combines Amazon's familiarity among consumers with Microsoft's adjacency to office productivity software.
August 14, 2018 14 Aug'18
SAP Concur creates Slack bot for booking flights

SAP Concur has created a Slack bot for booking travel and reporting expenses, as Slack doubles down on an approach to team collaboration centered on third-party integrations.
July 20, 2018 20 Jul'18
Microsoft adds live broadcasting software to Teams

Microsoft has added live broadcasting software to Microsoft Teams and Yammer through a new integration with Microsoft Stream.

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Communication Integration with Enterprise Applications Get Started

Bring yourself up to speed with our introductory content

Should you use CPaaS vendors or develop communications in-house?

While some organizations prefer to develop communications capabilities in-house, deploying vendors' communications APIs offers benefits. Two factors can influence the best approach. Continue Reading
Use cases for IoT and UC integration starting to emerge

The convergence of IoT and UC technologies seems to be emerging. IoT tools, for example, could track the use of meeting rooms and interact with collaboration apps. Continue Reading
Integrated communications extends UC capabilities

Organizations that want to drive greater value from their unified communications deployment should look to integrate communications into other parts of their business. Integrated communications ... Continue Reading

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Evaluate Communication Integration with Enterprise Applications Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Apple Business Chat vs. WhatsApp business messaging API partners

WhatsApp is taking a different approach than Apple when it comes to business messaging APIs. Tsahi Levent-Levi explains how WhatsApp is differentiating with vendor partnerships. Continue Reading
How are contact center vendors using APIs?

APIs are gaining relevance, as contact centers move to a more omnichannel experience. API expert Tsahi Levent-Levi explains how contact centers work with CPaaS providers. Continue Reading
Integrating unified communications products and other UC trends

Communications and collaboration in the enterprise has never been more business essential. Learn how to make sense, and best use, of the latest UC products and services. Continue Reading

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Manage Communication Integration with Enterprise Applications

Learn to apply best practices and optimize your operations.

What are the security threats when working with CPaaS vendors?

Four security vulnerabilities should be top of mind as you move into real-time communication with APIs. Expert Tsahi Levent-Levi explains how to approach real-time communication security. Continue Reading
How do you monitor performance of communication APIs?

Measuring API performance depends on whether the API is provided by a vendor or developed in-house. API expert Tsahi Levent-Levi offers steps to monitor APIs. Continue Reading
How should enterprises deploy group collaboration software?

Multiple communication platforms will make collaboration management difficult for IT. Overall efficiency will be reduced with too many different apps in one enterprise. Continue Reading

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Problem Solve Communication Integration with Enterprise Applications Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Opinion: New APIs work to connect apps to multiple messaging platforms

Note: Vonage is a client of ZK Research. The digital transformation era has arrived, and market leadership will be largely based on excellence in customer service. In 2017, ZK Research data showed ... Continue Reading
Software for team collaboration presents deployment challenges

When organizations evaluate team collaboration apps, should IT or lines of business implement the service? The answer might be somewhere in the middle. Continue Reading
Communication APIs mark uncharted waters for UC security

Unified communications security is venturing into unknown territory with the growing trend of embedding communications into business applications. New security challenges could emerge for IT as ... Continue Reading

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