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Communication Integration with Enterprise Applications News
August 14, 2018
SAP Concur has created a Slack bot for booking travel and reporting expenses, as Slack doubles down on an approach to team collaboration centered on third-party integrations.
July 20, 2018
Microsoft has added live broadcasting software to Microsoft Teams and Yammer through a new integration with Microsoft Stream.
July 13, 2018
The new Microsoft Teams free version takes advantage of Microsoft's online Office suite to lure customers that might be considering competing products from Cisco and Slack.
June 15, 2018
Microsoft is giving businesses with on-premises Exchange servers a new tool for Microsoft Teams e-discovery, as the vendor seeks to help large enterprises transition to the cloud.
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The convergence of IoT and UC technologies seems to be emerging. IoT tools, for example, could track the use of meeting rooms and interact with collaboration apps. Continue Reading
Organizations that want to drive greater value from their unified communications deployment should look to integrate communications into other parts of their business. Integrated communications ... Continue Reading
Cisco Webex is a cloud-based collaboration suite comprised of Webex Meetings, Webex Teams and Webex Devices. Continue Reading
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APIs are gaining relevance, as contact centers move to a more omnichannel experience. API expert Tsahi Levent-Levi explains how contact centers work with CPaaS providers. Continue Reading
Communications and collaboration in the enterprise has never been more business essential. Learn how to make sense, and best use, of the latest UC products and services. Continue Reading
Virtual assistant devices and applications offer ease and convenience when placing phone calls, but they could pose problems in terms of audio quality. Continue Reading
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Four security vulnerabilities should be top of mind as you move into real-time communication with APIs. Expert Tsahi Levent-Levi explains how to approach real-time communication security. Continue Reading
Measuring API performance depends on whether the API is provided by a vendor or developed in-house. API expert Tsahi Levent-Levi offers steps to monitor APIs. Continue Reading
Multiple communication platforms will make collaboration management difficult for IT. Overall efficiency will be reduced with too many different apps in one enterprise. Continue Reading
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When organizations evaluate team collaboration apps, should IT or lines of business implement the service? The answer might be somewhere in the middle. Continue Reading
Unified communications security is venturing into unknown territory with the growing trend of embedding communications into business applications. New security challenges could emerge for IT as ... Continue Reading
Once an organization has found a use case for a WebRTC service, it must evaluate a specific and long list of requirements before attempting a WebRTC development. Continue Reading