Communication Integration with Enterprise Applications
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Instant Download: Top 5 UC & Collaboration Trends
What does the future of UCC have in store for enterprises? In this e-guide, Jon Arnold from J Arnold & Associates looks back at the history of UCC Technologies. Then, Nemertes Research VP and Service Director Irwin Lazar reveals 5 must-know UCC trends.
Communication Integration with Enterprise Applications News
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August 14, 2018
14
Aug'18
SAP Concur creates Slack bot for booking flights
SAP Concur has created a Slack bot for booking travel and reporting expenses, as Slack doubles down on an approach to team collaboration centered on third-party integrations.
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July 20, 2018
20
Jul'18
Microsoft adds live broadcasting software to Teams
Microsoft has added live broadcasting software to Microsoft Teams and Yammer through a new integration with Microsoft Stream.
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July 13, 2018
13
Jul'18
Microsoft Teams free version takes on Slack, Cisco Webex
The new Microsoft Teams free version takes advantage of Microsoft's online Office suite to lure customers that might be considering competing products from Cisco and Slack.
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June 15, 2018
15
Jun'18
Microsoft Teams e-discovery enabled for hybrid clouds
Microsoft is giving businesses with on-premises Exchange servers a new tool for Microsoft Teams e-discovery, as the vendor seeks to help large enterprises transition to the cloud.
Communication Integration with Enterprise Applications Get Started
Bring yourself up to speed with our introductory content
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Use cases for IoT and UC integration starting to emerge
The convergence of IoT and UC technologies seems to be emerging. IoT tools, for example, could track the use of meeting rooms and interact with collaboration apps. Continue Reading
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Integrated communications extends UC capabilities
Organizations that want to drive greater value from their unified communications deployment should look to integrate communications into other parts of their business. Integrated communications ... Continue Reading
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Cisco Webex
Cisco Webex is a cloud-based collaboration suite comprised of Webex Meetings, Webex Teams and Webex Devices. Continue Reading
Evaluate Communication Integration with Enterprise Applications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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How are contact center vendors using APIs?
APIs are gaining relevance, as contact centers move to a more omnichannel experience. API expert Tsahi Levent-Levi explains how contact centers work with CPaaS providers. Continue Reading
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Integrating unified communications products and other UC trends
Communications and collaboration in the enterprise has never been more business essential. Learn how to make sense, and best use, of the latest UC products and services. Continue Reading
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Voice assistants present new challenges for call clarity
Virtual assistant devices and applications offer ease and convenience when placing phone calls, but they could pose problems in terms of audio quality. Continue Reading
Manage Communication Integration with Enterprise Applications
Learn to apply best practices and optimize your operations.
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What are the security threats when working with CPaaS vendors?
Four security vulnerabilities should be top of mind as you move into real-time communication with APIs. Expert Tsahi Levent-Levi explains how to approach real-time communication security. Continue Reading
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How do you monitor performance of communication APIs?
Measuring API performance depends on whether the API is provided by a vendor or developed in-house. API expert Tsahi Levent-Levi offers steps to monitor APIs. Continue Reading
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How should enterprises deploy group collaboration software?
Multiple communication platforms will make collaboration management difficult for IT. Overall efficiency will be reduced with too many different apps in one enterprise. Continue Reading
Problem Solve Communication Integration with Enterprise Applications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Software for team collaboration presents deployment challenges
When organizations evaluate team collaboration apps, should IT or lines of business implement the service? The answer might be somewhere in the middle. Continue Reading
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Communication APIs mark uncharted waters for UC security
Unified communications security is venturing into unknown territory with the growing trend of embedding communications into business applications. New security challenges could emerge for IT as ... Continue Reading
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What's the best way to approach WebRTC development?
Once an organization has found a use case for a WebRTC service, it must evaluate a specific and long list of requirements before attempting a WebRTC development. Continue Reading