Collaborative Applications

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UCaaS vs. CPaaS: Weighing Cloud UC Deployment Options

Featuring advice from industry experts at Nemertes Research, West Gates Networks & Frost & Sullivan, this guide explores differences between UCaaS and CPaaS tech, and key features of UCaaS to help you make a more informed buying decision and reap all the benefits of cloud UC.

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Collaborative Applications News

November 30, 2018 30 Nov'18
Tango Networks acquisition expands enterprise mobility services

In UC news, Tango Networks acquires Simetric Telecom to expand mobile telephony, Speechmatics and Clique partner for transcription service and Jabra intros wireless enterprise earbuds.
November 28, 2018 28 Nov'18
Slack roadmap reveals new integration, collaboration in 2019

Slack plans to invest more in security, speed and integration with business productivity apps in 2019. The vendor revealed the plans in a roadmap presentation to admins this week.
November 16, 2018 16 Nov'18
New RingCentral platform, UC mobile app and AI partnerships

RingCentral introduced a new customer engagement platform, mobile app and AI voice analytics. Learn how the new offerings improve the user experience.
November 15, 2018 15 Nov'18
Cisco folds BroadSoft UC-One into Webex cloud

Cisco is looking to streamline its portfolio of UC apps, starting with the merger of BroadSoft UC-One and Webex Teams in the Cisco Webex cloud.

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Collaborative Applications Get Started

Bring yourself up to speed with our introductory content

Building a unified communications and collaboration strategy

Unified communications and collaboration, or UCC, can be a boon for enterprises. Learn how to unlock the benefits of UCC and why you should consider the cloud and mobility in your UCC strategy. Continue Reading
Learn the tricks for using Microsoft Teams with Exchange

As Microsoft Teams gains prominence for business collaboration, administrators should investigate the integration options with their Exchange Online or on-premises Exchange setup. Continue Reading
Microsoft Teams

Microsoft Teams is cloud-based team collaboration software that is part of the Office 365 suite of applications. Continue Reading

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Evaluate Collaborative Applications Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

How is CPaaS influencing UCaaS vendor portfolios?

The customizability of CPaaS is changing how UCaaS vendors approach their platforms. Vendors are adopting more APIs to integrate CPaaS capabilities within their UCaaS platforms. Continue Reading
Comparing UCaaS and CPaaS for cloud-based communications

CPaaS and UCaaS platforms are growing, as organizations move from on premises to cloud. Learn what capabilities these options offer and how they fit into your enterprise communications. Continue Reading
5 UC and collaboration trends to watch in 2019

As we close the door on 2018, look to the future of communication and collaboration trends that will influence the UC market landscape in 2019. Continue Reading

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Manage Collaborative Applications

Learn to apply best practices and optimize your operations.

Should team collaboration apps be stand-alone or integrated?

Team collaboration can be deployed as part of an integrated offering or as a separate app. Our expert explains why IT may not have much control over collaborative environment decisions. Continue Reading
Five steps to managing team collaboration apps

Team collaboration management can be difficult when organizations are juggling multiple app deployments. But five steps can improve management of team collaboration across an organization. Continue Reading
How do you train an AI service for collaboration?

Organizations looking to improve communication efficiency can train AI to automate collaboration workflows, launch meetings and transcribe conversations. Continue Reading

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Problem Solve Collaborative Applications Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How do you keep employees from deploying UC end-user applications?

A successful business collaboration strategy needs employee buy-in. UC expert Jon Arnold explains how to keep employees from deploying their own business collaboration tools. Continue Reading
GDPR rules have big effect on UC applications

The European Union General Data Protection Regulation sets tighter controls on businesses and how they handle customers' personally identifiable information. Continue Reading
Workplace by Facebook integrations broaden app's appeal

Facebook added dozens of business tools to a newly created app directory in its platform for businesses. The Workplace by Facebook integrations should broaden the product's appeal. Continue Reading

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