Collaboration Applications for Unified Communications
New & Notable
Instant Download: Top 5 UC & Collaboration Trends
What does the future of UCC have in store for enterprises? In this e-guide, Jon Arnold from J Arnold & Associates looks back at the history of UCC Technologies. Then, Nemertes Research VP and Service Director Irwin Lazar reveals 5 must-know UCC trends.
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Collaboration Applications for Unified Communications News
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April 18, 2018
18
Apr'18
Cisco Webex Teams to replace Spark platform
Cisco plans to combine Spark and Webex to provide a single platform for team collaboration and web conferencing. Cisco Webex Teams and Webex Meetings will rely on the same cloud infrastructure and user interface for online meetings.
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April 13, 2018
13
Apr'18
Cisco eyes blockchain messaging for better security
The decentralized data storage method of blockchain could make enterprise group messaging more secure. Cisco is among the vendors investigating the promise of blockchain messaging.
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April 12, 2018
12
Apr'18
Slack Enterprise Grid adds security, compliance tools
More than 150 large companies are already using Slack Enterprise Grid. The vendor views scalability and security as key to winning more customers for its premium product.
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April 11, 2018
11
Apr'18
Microsoft Teams roadmap includes tighter Skype integration
Microsoft has tightened interoperability between Skype for Business and Teams. So far, the vendor has largely kept pace with its Microsoft Teams roadmap for 2018.
Collaboration Applications for Unified Communications Get Started
Bring yourself up to speed with our introductory content
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CPaaS vs. UCaaS platform: Which should you choose?
While the CPaaS vs. UCaaS debate might focus on overlapping features, the two technologies can be complementary, according to industry analyst Michael Brandenburg. Continue Reading
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organizational network analysis (ONA)
Organizational network analysis (ONA) is a quantitative method for modeling and analyzing how communications, information, decisions and resources flow through an organization. Continue Reading
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Conference rooms of the future target meeting efficiency
When overhauling your meeting room technology, don't forget the basics, such as high-speed network connectivity and power accessibility for all end users. Continue Reading
Evaluate Collaboration Applications for Unified Communications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Will social messaging apps and Apple Business Chat supplant SMS?
The limitations of SMS are starting to emerge. Meanwhile, social messaging apps and Apple Business Chat offer richer interactions between customers and contact centers. Continue Reading
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Cloud video services spark adoption of conferencing tools
Video conferencing is becoming prevalent in most unified communications products. Cloud video services, in particular, have fueled the adoption of video conferencing tools. Continue Reading
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New contact center services boost customer engagements
Contextual communications within contact center services can improve customer engagement. New products from Oracle and TTEC aim to ease the exchange between customers and agents. Continue Reading
Manage Collaboration Applications for Unified Communications
Learn to apply best practices and optimize your operations.
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How should enterprises deploy group collaboration software?
Multiple communication platforms will make collaboration management difficult for IT. Overall efficiency will be reduced with too many different apps in one enterprise. Continue Reading
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How do you manage enterprise video communications performance?
Enterprise video performance is vulnerable to latency and packet loss. Organizations must address three key areas in video communications to prevent issues that could impede performance. Continue Reading
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Room-based video conference software aids workflows, management
Huddle rooms, or small meeting rooms, can benefit from room-specific video conferencing software that enhances collaboration workflows and IT management. Continue Reading
Problem Solve Collaboration Applications for Unified Communications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Software for team collaboration presents deployment challenges
When organizations evaluate team collaboration apps, should IT or lines of business implement the service? The answer might be somewhere in the middle. Continue Reading
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How do enterprise collaboration services affect mobile traffic?
The growing use of collaboration apps is putting pressure on the business mobile network. Learn how to support collaboration on both mobile and Wi-Fi networks. Continue Reading
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How do you choose between on-premises or cloud-based video?
Organizations need to consider several factors when debating using on-premises or cloud video conferencing. Learn how to evaluate the deployment options for enterprise video. Continue Reading