Collaboration Applications for Unified Communications
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Top 10 Reasons to Buy a Cloud Phone System
As cloud computing strategies continue to evolve, Internet telephony is quickly becoming the preferred choice for business communication systems. If your organization is unsure about making the transition, here are the top 10 reasons why a cloud phone system could be the right move.
Collaboration Applications for Unified Communications News
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February 13, 2020
13
Feb'20
External collaboration in Webex Teams limited by new security control
Cisco is attempting to improve security for external collaboration in Webex Teams with a new feature for IT admins.
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February 12, 2020
12
Feb'20
Crestron and Logitech partner on AV system integration
A new partnership combines Logitech's video systems with Crestron's hardware and software for AV system integration.
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February 03, 2020
03
Feb'20
Microsoft Teams outage sparks user anger, needling
Microsoft Teams users took to Twitter to express frustration and sarcasm over a two-hour outage caused by an expired authentication certificate.
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January 31, 2020
31
Jan'20
Report: Nearly one-third of Office 365 customers also use G Suite
The number of Office 365 customers also using G Suite has risen in recent years, according to a report by single sign-on vendor Okta.
Collaboration Applications for Unified Communications Get Started
Bring yourself up to speed with our introductory content
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unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. Continue Reading
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5 common call center terms to know
Businesses interact with customers in a variety of ways, including via phone calls and chatbots. Here are some call center terms that define these interactions. Continue Reading
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What is a SharePoint document conversation?
Businesses that move to SharePoint Online may not be making the most of the migration. One feature that is gaining popularity is SharePoint document conversations. Continue Reading
Evaluate Collaboration Applications for Unified Communications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Comparing UCaaS vs. CPaaS for cloud-based communications
CPaaS and UCaaS platforms are growing, as organizations move from on premises to cloud. Learn what capabilities these options offer and how they fit into your enterprise communications. Continue Reading
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Cisco collaboration products unify UC, admin and productivity tools
In this roundup of UC blogs, analysts discuss the evolution of Cisco collaboration products, voice recognition in collaboration workflows and how AI benefits productivity suites. Continue Reading
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How can IT manage video conferencing interoperability?
Video interoperability is challenging but necessary for today's enterprise. Evaluating vendor partnerships and choosing hardware that supports multiple video services are key. Continue Reading
Manage Collaboration Applications for Unified Communications
Learn to apply best practices and optimize your operations.
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The 4 features of a complete enterprise video platform
Organizations are increasing video use as part of daily workflows. Learn what capabilities IT decision-makers should look for in a complete enterprise video platform. Continue Reading
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Managing external collaboration from start to finish
External collaboration is difficult to manage at every step. This FAQ explains how to prepare, manage and complete collaboration initiatives with external partners. Continue Reading
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How to monitor user-generated content in a video world
User-generated enterprise video is gaining popularity but can cause headaches for IT if left unchecked. Learn how to manage and monitor user-generated content. Continue Reading
Problem Solve Collaboration Applications for Unified Communications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How to combat the top 5 enterprise social media risks
Learn how social networking sites compound the insider threat risk, and explore how to mitigate the threat with policy, training and technology. Continue Reading
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How IT can help prevent UC tool communication overload
The use of too many communication tools can create communication overload for employees. To help, IT may be able to take preventative measures. Continue Reading
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How to export an Outlook calendar and contacts
Transferring Outlook data such as calendar items to an Excel compatible file only takes a few clicks, but there are subtle differences between Windows and macOS platforms. Continue Reading