Collaboration Applications for Unified Communications

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Instant Download: Top 5 UC & Collaboration Trends

What does the future of UCC have in store for enterprises? In this e-guide, Jon Arnold from J Arnold & Associates looks back at the history of UCC Technologies. Then, Nemertes Research VP and Service Director Irwin Lazar reveals 5 must-know UCC trends.

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Collaboration Applications for Unified Communications News

October 12, 2018 12 Oct'18
Workplace by Facebook app adds multicompany chat

Businesses can now use the Workplace by Facebook app to instant message and video conference with partners and customers.
October 11, 2018 11 Oct'18
BlueJeans-Dolby meeting room service focuses on UC audio

In UC news, BlueJeans launches a UC audio offering with Dolby Voice, Talkdesk gets $100 million toward CCaaS, and Silver Peak's SD-WAN platform earns a VoIP performance certification.
October 11, 2018 11 Oct'18
Zoom enters UCaaS market with new cloud PBX service

Zoom will expand beyond its roots as a video conferencing startup and enter a crowded UCaaS market, with the release of a cloud PBX service in early 2019.
October 09, 2018 09 Oct'18
Video communications startups Pexip and Videxio to merge

The merger of startups Pexip and Videxio will give service providers and enterprises a one-stop shop for video conferencing software, analysts said.

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Collaboration Applications for Unified Communications Get Started

Bring yourself up to speed with our introductory content

telemedicine

Telemedicine is the remote delivery of healthcare services, such as health assessments or consultations, over the telecommunications infrastructure. Continue Reading
Should you use CPaaS vendors or develop communications in-house?

While some organizations prefer to develop communications capabilities in-house, deploying vendors' communications APIs offers benefits. Two factors can influence the best approach. Continue Reading
Large video conferencing room design sees renewed growth

Large-room video conferencing systems are seeing renewed growth, as corporate mandates, employee demand and productivity improvements drive enterprise deployments. Continue Reading

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Evaluate Collaboration Applications for Unified Communications Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Would businesses embrace Google+ as a corporate social network?

Google plans to shut down its consumer-oriented Google+ social networking service and focus on a corporate social network for enterprise customers. The tech giant made the announcement last week ... Continue Reading
Apple Business Chat vs. WhatsApp business messaging API partners

WhatsApp is taking a different approach than Apple when it comes to business messaging APIs. Tsahi Levent-Levi explains how WhatsApp is differentiating with vendor partnerships. Continue Reading
Microsoft Ignite 2018 conference coverage

Keep up to date on the latest developments from the Microsoft Ignite 2018 conference and get a closer look at the latest software and hardware offerings from the company. Continue Reading

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Manage Collaboration Applications for Unified Communications

Learn to apply best practices and optimize your operations.

UCaaS market for next-generation features APIs, AI, more

The market for unified communications as a service is getting crowded. To stand out, vendors must now offer next-gen features, such as AI and contact center integration. Continue Reading
Five steps to managing team collaboration apps

Team collaboration management can be difficult when organizations are juggling multiple app deployments. But five steps can improve management of team collaboration across an organization. Continue Reading
How do you train an AI service for collaboration?

Organizations looking to improve communication efficiency can train AI to automate collaboration workflows, launch meetings and transcribe conversations. Continue Reading

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Problem Solve Collaboration Applications for Unified Communications Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Opinion: New APIs work to connect apps to multiple messaging platforms

Note: Vonage is a client of ZK Research. The digital transformation era has arrived, and market leadership will be largely based on excellence in customer service. In 2017, ZK Research data showed ... Continue Reading
How do you keep employees from deploying UC end-user applications?

A successful business collaboration strategy needs employee buy-in. UC expert Jon Arnold explains how to keep employees from deploying their own business collaboration tools. Continue Reading
Digital whiteboards' remote collaboration underused by organizations

When using interactive whiteboards, businesses need to get remote workers involved in the collaboration process through video calls, screen sharing and digital annotation. Continue Reading

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