Collaboration Applications for Unified Communications
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Instant Download: Top 5 UC & Collaboration Trends
What does the future of UCC have in store for enterprises? In this e-guide, Jon Arnold from J Arnold & Associates looks back at the history of UCC Technologies. Then, Nemertes Research VP and Service Director Irwin Lazar reveals 5 must-know UCC trends.
Collaboration Applications for Unified Communications News
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August 17, 2018
17
Aug'18
Microsoft and Amazon sync AI voice assistants Alexa, Cortana
The integration of the AI voice assistants Alexa and Cortana combines Amazon's familiarity among consumers with Microsoft's adjacency to office productivity software.
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August 15, 2018
15
Aug'18
Microsoft Skype for Business update fixes Mac bugs
Microsoft has released a semi-annual Skype for Business update for on-premises users that includes several bug fixes and feature enhancements for the platform's Mac client.
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August 14, 2018
14
Aug'18
SAP Concur creates Slack bot for booking flights
SAP Concur has created a Slack bot for booking travel and reporting expenses, as Slack doubles down on an approach to team collaboration centered on third-party integrations.
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August 03, 2018
03
Aug'18
Cisco and Google deepen collaboration partnership
Cisco and Google have committed to creating seamless integrations between Webex and the productivity apps in G Suite, which should help both vendors compete against Microsoft.
Collaboration Applications for Unified Communications Get Started
Bring yourself up to speed with our introductory content
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Five steps for a successful video conferencing strategy
When deploying video conferencing successfully, you simply can't install a video client and give users a webcam. Organizations with a robust video conferencing strategy see more deployment success ... Continue Reading
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Design huddle rooms to mirror team collaboration workflows
Different teams conduct different types of meetings. As a result, small conference rooms should be customized to accommodate specific collaboration workflows. Continue Reading
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Microsoft Teams
Microsoft Teams is cloud-based team collaboration software that is part of the Office 365 suite of applications. Continue Reading
Evaluate Collaboration Applications for Unified Communications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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How are contact center vendors using APIs?
APIs are gaining relevance, as contact centers move to a more omnichannel experience. API expert Tsahi Levent-Levi explains how contact centers work with CPaaS providers. Continue Reading
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Integrating unified communications products and other UC trends
Communications and collaboration in the enterprise has never been more business essential. Learn how to make sense, and best use, of the latest UC products and services. Continue Reading
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Voice assistants present new challenges for call clarity
Virtual assistant devices and applications offer ease and convenience when placing phone calls, but they could pose problems in terms of audio quality. Continue Reading
Manage Collaboration Applications for Unified Communications
Learn to apply best practices and optimize your operations.
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Five steps to managing team collaboration apps
Team collaboration management can be difficult when organizations are juggling multiple app deployments. But five steps can improve management of team collaboration across an organization. Continue Reading
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How do you train an AI service for collaboration?
Organizations looking to improve communication efficiency can train AI to automate collaboration workflows, launch meetings and transcribe conversations. Continue Reading
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Conference rooms of the future need IT control, expertise
As organizations evaluate their conference rooms of the future, IT groups need to lead these projects to create a consistent meeting room experience for end users. Continue Reading
Problem Solve Collaboration Applications for Unified Communications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How do you keep employees from deploying UC end-user applications?
A successful business collaboration strategy needs employee buy-in. UC expert Jon Arnold explains how to keep employees from deploying their own business collaboration tools. Continue Reading
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Digital whiteboards' remote collaboration underused by organizations
When using interactive whiteboards, businesses need to get remote workers involved in the collaboration process through video calls, screen sharing and digital annotation. Continue Reading
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GDPR rules have big effect on UC applications
The European Union General Data Protection Regulation sets tighter controls on businesses and how they handle customers' personally identifiable information. Continue Reading