Essential Guide

Browse Sections

BACKGROUND IMAGE: iSTOCK/GETTY IMAGES

This content is part of the Essential Guide: Why UC cloud services are what enterprises need now

Get started

Quiz: Test your UCaaS knowledge

Many organizations are moving their UC services to the cloud and migrating to unified communications as a service. Test your UCaaS IQ with our quiz.

Katherine Finnell, Site Editor

Published: 30 Sep 2014

The cloud has transformed many aspects of IT and unified communications (UC) is no exception. Many organizations are turning to UC as a service (UCaaS) and outsourcing UC services as a way to take the complexity and cost out of their UC infrastructure.

How well do you know the capabilities of UCaaS and its advantages and drawbacks for the enterprise? What about calculating UCaaS return on investment (ROI)?

Take our quiz and test your knowledge of UCaaS migration, technology and costs.

Next Steps

Making sense of UCaaS

How cost helps and hinders cloud-based UC

Calculating the TCO of UCaaS

How to decide which UC apps to put in the cloud

Dig Deeper on Unified Communications Architecture and Service Models

Exploring UCaaS: The main benefits for enterprises Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control

Should your unified communications strategy include UCaaS? Unified communications-as-a-service offerings are getting better, but it's a complex market that requires understanding your company's true needs.

Evaluating UCaaS providers: How to choose the right one The unified communications-as-a-service market is diverse and growing. Learn how to analyze UCaaS offerings and select a provider that aligns with your present and future needs.

Cisco UCaaS gets more complicated with BroadSoft buy After the BroadSoft acquisition, Cisco UCaaS will have overlapping products that will need sorting and services that could cause conflict with service providers.

UCaaS (Unified Communications as a Service) Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services.

Selling UCaaS in the highly regulated healthcare vertical Before selling unified communications-as-a-service solutions to healthcare organizations, channel firms should understand the industry's strict regulatory framework.

Katherine Finnell asks:

Have you deployed UCaaS in your organization?

Join the Discussion

SearchNetworking

4 SD-WAN vendors integrate with AWS Transit Gateway

Aruba, Cisco, Citrix and Silver Peak are among the first SD-WAN vendors to integrate their products with the AWS Transit Gateway.

Assess the Wi-Fi 6 features available in Wave 1 and Wave 2

Catch up on the different features available with the first wave of Wi-Fi 6, including OFDMA and Target Wake Time, and find out ...

3 networking startups rearchitect routing

Networking startups Arrcus, DriveNets and Volta Networks help service providers redefine routing in the data center and at the ...

SearchITChannel

4 SD-WAN vendors integrate with AWS Transit Gateway

Aruba, Cisco, Citrix and Silver Peak are among the first SD-WAN vendors to integrate their products with the AWS Transit Gateway.

Intel partner marketplace to drive ecosystem collaboration

Intel aims to make partner-to-partner collaboration easier with the launch of its Solutions Marketplace; other IT channel news ...

Desktop-as-a-service combo targets channel via Ingram Micro

Citrix, IGEL and Ingram Micro are collaborating on a desktop-as-a-service offering, which could provide channel partners with a ...

Join the conversation

4 comments

Send me notifications when other members comment.

Oldest

[-]

Katherine Finnell - 30 Sep 2014 9:35 AM

Have you deployed UCaaS in your organization?

jitendramohil - 1 Oct 2014 3:49 PM

not at all

Ben Rubenstein - 1 Oct 2014 4:50 PM

Why not, jitendramohil? Any plans in the future?

jneidhardt - 14 Jan 2018 2:25 PM

Communications extend beyond UC - Our organization uses skype for remote communications and is awesome. So why UCaaS is it simply for large organizations with office employees?

Essential Guide

Quiz: Test your UCaaS knowledge