Denys Rudyi - Fotolia

Avaya revenue down, as demand for UC hardware continues to drop

In UC news, Avaya's revenue drops, as the demand for UC hardware wanes, while Broadview unveils a UC software integration with Microsoft and Google.

Avaya revenue for the third quarter took a hit, as the demand for unified communications hardware continues to...

decline. Avaya Inc. saw total revenue of $882 million, down $22 million from the previous quarter and down $117 million year over year.

However, the segments of cloud and managed services and contact centers saw year-over-year revenue increases. CEO Kevin Kennedy said the Avaya revenue drop reflected a challenging global economy and the effect of the company's business transformation to align with market trends toward the cloud and mobile computing.

Analyst Dave Michels wrote in a blog that Avaya is losing its footing in enterprise unified communications (UC), as Microsoft and Cisco dominate the market. Avaya was a leader in the PBX market, but was late to transition to Voice over IP and UC, he said.

To address this, Avaya has focused on the areas of UC where it has market strength -- namely the contact center and small and midsize businesses. However, Michels said Avaya could sell off parts of its business to address its financial situation. He said he expects Avaya to sell its contact center, IP Office and networking segments and remain a services organization.

Broadview integrates UC software into Google, Office 365

Unified communications provider Broadview Networks Inc. has integrated its UC software into Google Apps for Work, Gmail and Microsoft Office 365. Broadview's OfficeSuite UC for Google and OfficeSuite UC for Microsoft Office 365 let businesses integrate UC software directly into Google and Office 365 applications they are already using from any browser.

The integration, available now, includes such features as call pop-ups, chats, click to call and the ability to check a co-worker's availability through an online presence indicator.

In addition, employees can make changes to personal settings in real time, such as forwarding calls and accessing logs to view missed calls. With the new capabilities, users can also view contact information in call pop-ups before picking up calls, as well as update information and notes directly in Google or Outlook contacts, launch online video conferences with Broadview's OfficeSuite HD Meeting, and download and listen to voicemail.

The UC software integration aims to boost employee productivity. Broadview, based in Rye Brook, N.Y., has previously launched OfficeSuite UC for Skype and OfficeSuite UC for Salesforce. -- Luke O'Neill

InFocus unveils new interactive displays

InFocus Corp. has announced its latest lineup of interactive whiteboards and touchscreen displays with the Mondopad Ultra, which features a built-in camera and high-definition video conferencing.

Mondopad Ultra is available on 80-inch and 85-inch screens, with 4K resolution for detailed document sharing in industries such as healthcare and construction. The displays offer interactive collaboration features, such as real-time document editing and on-screen note taking. Documents can be saved or emailed directly from the device. The built-in camera uses InFocus's ConX video collaboration platform to allow users to see and hear each other as they collaborate.

Mondopad Ultra is compatible with video conferencing hardware and software, including Skype for Business, Office 365 and other SIP- and H.323-based systems. It also offers cloud-based application support and wireless casting with Apple AirPlay and Google Chrome.

Next Steps

How interactive displays enhance employee collaboration

Avaya makes moves in the CPaaS space with Zang

How to buy cloud UC services

Dig Deeper on Unified Communications Architecture and Service Models