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Last week, both companies announced on their blogs the purchase of Event Zero's UC Commander suite. UC Commander uses analytics and reporting tools to collect information on usage patterns within Skype for Business, and provides information to administrators and IT managers.
Previously, Event Zero was already providing analytics and reporting tools for Skype for Business Online, the cloud-based version of the service.
Microsoft's goal is to make the Skype for Business analytics and reporting tools "as powerful and easy to use for IT professionals as Skype is for end users," Zig Serafin, corporate vice president of Skype for Business Engineering at Microsoft, said in a blog post.
"In the future, using the technology acquired today, we will be able to add strong diagnostics and troubleshooting capabilities with even more extensive reporting and analytics for online audio, video conferencing and media streams -- all within a unified management and admin system," Serafin wrote.
Analytics and reporting tools will benefit end users
The acquired technology will benefit end users and Microsoft, according to Bern Elliot, an analyst at Gartner.
"This solves a problem for Microsoft, which is it lets Microsoft get better management over its network and better reporting into its network activity," Elliot said. "And it will be good for end users who want to better understand how their Skype usage is going."
A 2014 report from Gartner expected Microsoft Lync, now known as Skype for Business, to continue its adoption rate as a telephony provider. The report said the adoption rate will likely earn Microsoft a top-three position as a global telephony provider by 2016.
Microsoft recently added several features to Skype for Business, including a streamlined user interface and integration with Office 365. Microsoft has also released Skype for Business apps for Android and iOS smartphones and tablets.
Event Zero already provides statistics and dashboards for administrators to see the usage of their environment, said Alan Lepofsky, an analyst with Constellation Research.
"The combination of these two products could provide employees more insight into the people and content from the meetings and conferences they take part in," he said.
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