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UC briefs: Global UCaaS market poised for significant growth

Telephony services and enterprise mobility drive substantial growth in the UCaaS market, while Yorktel announces the launch of its Univago video suite.

The global unified communications as a service (UCaaS) market is expected to see significant growth through 2022 when it reaches more than $37 billion in revenue, according to a new Transparency Market Research report.

The UCaaS market saw more than $5 billion in revenue in 2013 and is expected to grow at a compound annual growth rate of 23.4% through 2022. The UCaaS market's growth will be fueled by bring your own device (BYOD) trends and an increasingly mobile workforce as mobility takes a prominent role in enterprise communications strategies, according to the report.

The report found that hosted and on-premises UCaaS are increasingly deployed in the healthcare, government and financial industries as enterprises focus on data integrity.

Telephony services contributed to the largest share of UCaaS market revenue in 2013. The report predicted that telephony services will remain the leading revenue contributor as the number of hosted telephony offerings and deployments rise.

North America is the largest geographical segment of the global UCaaS market, contributing to nearly half of global revenue. Small and midsize businesses (SMBs) made up the majority of UCaaS deployments in North America, according to the report.

Despite the positive growth predictions, the report said the global UCaaS market will have to address concerns over network security and costs.

Yorktel video suite offers ease of use

Yorktel unveiled its new video suite, Univago, which emphasizes user accessibility and collaboration.

Univago uses Yorktel's cloud service to support deployment architectures ranging from hybrid to public cloud and offers organizations the ability to control costs and scale for future growth. The video suite aims to reduce the bandwidth consumption and bottlenecking that results from multiple users making calls over the Internet.

The self-service, subscription-based offering is designed to facilitate communication between existing conferencing rooms and communication platforms like Skype for Business, WebRTC and Session Initiation Protocol (SIP). The suite also includes mobile and desktop clients.

Univago offers three services: Meeting Rooms, Enterprise Gateway and Virtual Receptionist. Meeting Rooms is accessible through a Web portal and can be set up with up to three conference rooms. It can accommodate meetings with up to 30 participants and includes features like screen sharing.

Enterprise Gateway offers interoperability between SIP or H.323 conference rooms and Skype for Business. Virtual Receptionist acts like a PBX to create a secure, controlled path for outside users coming on to an organization's network.

In addition to the three services, Univago offers Active Directory integration for user management and Microsoft Exchange integration for scheduling.

MindLink offers secure Skype for Business mobile communication

Messaging and collaboration platform provider MindLink announced the release of its MindLink for Good chat application for Skype for Business.

The app is aimed at enterprises that use Skype for Business and want to support a mobile workforce. The app offers capabilities like presence, instant messaging, group chat and archiving. It uses the RESTful API to integrate chat rooms with email, social channels and corporate portals like SharePoint.

The app uses secure container technology from mobile security provider Good Technology to offer secure mobile communication for Skype for Business users. The technology controls access to the application and offers data encryption, secure data storage, and routes traffic through Good Technology's Good Network Operations Center to eliminate the need for a VPN and Microsoft Lync Edge Server.

The app is available on iOS devices and offers Web and desktop clients.

ReadyTalk debuts FoxDen collaboration platform

ReadyTalk, a provider of audio and Web conferencing, has opened a public beta program for its new FoxDen collaboration platform. FoxDen provides video and audio collaboration that can be launched from a Chrome browser or any Android or iOS device.

Each FoxDen user has an exclusive collaboration room, or "den." The den is accessible via a reusable personal hyperlink, which can be distributed to up to 10 participants.

FoxDen was built on WebRTC, an open source project that enables real-time communications applications to be developed for browsers, mobile platforms and IoT devices, all communicating via a common set of protocols. Because of the flexibility of WebRTC, FoxDen can update quickly, with new features introduced nearly every week so users can experiment and provide real-time feedback.

FoxDen, developed with a mobile-first mentality, helps prevent an iOS or Android device from consuming extensive amounts of data and battery life when a user is unable to connect to a reliable Wi-Fi network or power source.

Luke O'Neill also contributed to this report.

Next Steps

Why the UCaaS market is not just for SMBs

What to look for in a video as a service vendor

What it means to have a mobile-first strategy for enterprise communications

 

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