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Business collaboration startup Intellinote has released new real-time collaboration features to its software that will help workers manage projects and information from any device, while allowing businesses to integrate communications and collaboration features directly into existing enterprise applications.
Business collaboration today requires different tools for different user work styles, and they must also integrate with many other systems, said Melissa Webster, vice president of content and digital media technologies for IDC, based in Framingham, Mass. "Intellinote's goal is to provide an integrated framework that supports end-to-end collaboration, instead of separate products that support different phases -- from brainstorming and note taking, to getting projects done," she said.
Intellinote offers real-time collaboration, wherever it’s needed
The Intellinote enterprise collaboration platform offers project management features. Project managers can upload to the platform and use file sharing and task assignment to encourage team members to collaborate. Similar to many consumer-facing social tools, Intellinote's new features include real-time content updates, push notifications and the ability to add followers or follow content as it changes.
"This platform is for organizing knowledge for business units or throughout the entire company in real-time," said Tony Lopresti, CEO of Intellinote. "This release bottled up a bunch of features that customers were requesting -- they want to be able to work from anywhere or any device they want, and work faster, while being updated on activity and have content refreshed in real-time."
Real-time collaboration isn’t a standalone function
Intellinote had existing integrations with any email platform and Google Drive, but now enterprises and enterprise software vendors can embed some or all of Intellinote's features into third-party products and applications to enhance workflows for end users, Lopresti said.
"Email isn't going away, but it can be used much better by taking advantage of the communication capabilities," he said. Instead of having to move an email into Intellinote, the platform now allows users to engage directly with other employees working on the same project, whether they are in Intellinote or email.
"For [software-as-a-service] SaaS products geared towards specific functions, like sales or human resources, as well as horizontally related communication tools -- like online meeting tools -- we can complement that by allowing notes to be taken during that meeting, or tasks to be created," Lopresti said.
Users can access the Intellinote platform from a PC's browser, or via iOS and Android applications. The company also added of Intellinote apps for Kindle Fire devices and BlackBerry 10 devices.
Intellinote is free for up to five users or 10 workspaces. Larger groups will need a commercially licensed version.
Sentinel Strategy and Policy Consulting LLC, a homeland security consulting firm based in Washington, D.C., is collaborating with Intellinote.
Many Sentinel employees work remotely from client sites and need a way to interact and share data with their project teams. The company had been relying on email and a shared drive that could only be accessed from the internal network for collaboration, said Dixie Welch, chief operating officer for Sentinel.
Sentinel originally adopted Intellinote for an employee recruiting process, and to keep track of applications, interviews and the candidate screening process, Welch said. "Instead of information getting lost in emails, all the information and notes about a candidate is in one place that can be accessed remotely," she said.
Intellinote has since been deployed across the entire firm for project management and internal collaboration. "Our staff is using Intellinote to do things like post questions to colleagues, like 'Have you ever encountered this problem on a customer site?' People can respond right on Intellinote – it's very easy to keep track of the discussion threads," Welch said.
The enterprise collaboration market is crowded -- too crowded for standalone platforms. To be successful, UC and collaboration vendors must be willing to play nice -- or offer the ability to integrate with existing tools and business apps that customers might already be using, IDC's Webster said.
Depending on the company or business unit, many collaboration or project management tools like Intellinote won't be the only tool they'll have, but businesses need to be able to share information between their systems, she said. Intellinote's willingness to "collaboration-enable" third-party applications will help, Webster said.
"If a business is working in Salesforce, for example, there might be things that employees need to do that aren't supported within Chatter [Saleforce's built-in, real-time social function],” she said. “I could see Intellinote plugging in to add additional, real-time collaboration capabilities into Saleforce."
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