Problem solve

Problem solve

Get help with specific problems with your technologies, process and projects.

• Simplicity of Web-based collaboration tools gains appeal

  For so long, UC apps have been in a separate silo. Web-based collaboration tools like Cisco Spark and Unify Circuit bring UC to where users actually work. Continue Reading

• Layered security approach can thwart VoIP attacks

  A strategically placed firewall within your network infrastructure can help mitigate VoIP attacks. But encryption and proxy services add enhanced security. Continue Reading

• UC blogs: Make shadow IT part of your collaboration strategy

  This week in UC blogs, analysts discuss how shadow IT can align with an enterprise's collaboration strategy, and what WebRTC practices can be seen in an Internet trends report. Continue Reading

• What are the barriers to deploying SIP trunks?

  What are obstacles to SIP trunking? Gartner analyst Sorell Slaymaker explained at Enterprise Connect what barriers enterprises face deploying SIP trunks. Continue Reading

• What are the challenges of deploying UC apps over Wi-Fi?

  What are the challenges in using UC apps over Wi-Fi? UC expert Michael Finneran explains the network issues caused by deploying UC over Wi-Fi and how they can be resolved. Continue Reading

• How can your infrastructure support changing UC mobility needs?

  How can you make sure your UC infrastructure can keep up with mobile device software and hardware updates? Expert Carrie Higbie explains how to prepare your network for ever-changing UC mobility needs.Continue Reading

• DiffServ QoS model works wonders for VoIP networks

  Properly configured QoS models help VoIP networks run smoothly. The DiffServ model, in particular, is cost-effective and scalable.Continue Reading

• How can our VoIP phone system keep pace with our company?

  How can we make sure our VoIP phone system can grow with our company? Telephony expert Jon Arnold explains how the flexibility of VoIP allows it to keep pace with growth.Continue Reading

• Do you need to invest in a VoIP router?

  Does my company need to invest in a VoIP router to provide voice service? UC expert Carrie Higbie explains how a VoIP router can improve voice traffic.Continue Reading

• Four reasons to build WebRTC mobile apps

  Developing WebRTC mobile apps that include voice and video calling is a lot easer than many developers think, and many vendors have switched to the technology.Continue Reading

• UC federation: Last hope or lost cause for multi-vendor UC?

  Multi-vendor UC is still a struggle for many enterprises. UC federation products claim to fill the gap, so why haven't they taken off?Continue Reading

• How secure is video as a service?

  When choosing a video as a service provider, security should be a top priority. Video expert Stephen Campbell explains how to keep video as a service secure.Continue Reading

• How does VoIP Quality of Service differ between cable and DSL?

  How does VoIP Quality of Service compare between cable and DSL? Telephony Expert Matt Brunk explains that broadband Internet type doesn't necessarily factor into VoIP Quality of Service.Continue Reading

• Improve collaboration with enterprise video

  Enterprises that want to improve collaboration can look no further than deploying video. In this webinar, Irwin Lazar explains why video is vital to collaboration.Continue Reading

• Bye-bye, legacy PBX; hello, MS Lync?

  MS Lync may change the game for UC, as software firms move into a market networking providers once dominated. Lync integrates it all -- Outlook and instant messaging and video calls -- but can enterprises really get rid of their legacy PBX systems?Continue Reading