Problem solve

Problem solve

Get help with specific problems with your technologies, process and projects.

• New UC security threats leave UC platforms vulnerable

  Ensuring UC security has grown harder as UC platforms become more open to direct Internet access. Learn how to better manage SIP trunking security, cloud services and BYOD models. Continue Reading

• Robust WLAN infrastructure key to strategic mobile UC

  Having a robust WLAN infrastructure is no longer a convenience, it's a necessity. Modern WLAN deployments are costly, but there's a silver lining enterprises often overlook. Continue Reading

• UC middleware solves UC interoperability challenges

  Fully standardized UC is not the only path to seamless UC interoperability. UC middleware provides a less complicated, more realistic path to UC interoperability. Continue Reading

• Troubleshooting issues with running hosted Microsoft Lync for Mac

  Is Lync for Mac supposed to be deployed with Lync Online or with Lync Server? If you chose the wrong one, how do you get Lync running the right way? Matt Brunk clears up the mess. Continue Reading

• Meeting expectations with VoIP implementations

  What's wrong with VoIP implementations? According to UC expert Matt Brunk, it starts with mismatched expectations about Voice over IP among customers, implementers and providers. Continue Reading

• Telepresence systems should offer greater user control

  Telepresence is almost as good as being there, but until telepresence systems offer users greater control over what they see, telepresence will fall short of in-person meetings.Continue Reading

• How to engage users and build business social software adoption rates

  Despite the benefits of business social software, many employers and workers are dubious. Learn how to fast-track internal social software adoption by educating and engaging users.Continue Reading

• Taking the social out of enterprise social software

  Despite the benefits of social software, enterprise social software adoption rates are lagging. To improve adoption rates, take the social out of social business.Continue Reading

• UC market watch: A closer look at key vendors' UC strategies

  Learn how key unified communications (UC) vendors like Avaya, Microsoft and Cisco are adjusting their UC strategies in the hope of remaining UC market leaders amid market shifts.Continue Reading

• UC strategies: Top five drivers in the new era of UC

  Learn which five trends are shifting the direction of UC strategies and driving the new era of enterprise unified communications.Continue Reading

• Cisco and Extended Results combine tablets and CEBP for UC success

  Tablets and CEBP applications combine real-time BI with instant collaboration. Read how WorkPlace for Mobile and Cisco’s Cius tablet could change the way we work.Continue Reading

• CEBP and tablets: Actualizing the unified communications dream

  By integrating CEBP with the unique features and capabilities offered by tablets, enterprises could realize the full productivity benefits of UC.Continue Reading

• Understanding the real meaning of pervasive video

  Pervasive video and ubiquitous video conferencing are not interchangeable terms. Knowing the real meaning of pervasive video may change the standard approach to video deployment.Continue Reading

• Managing integrated communications, consumerization and security

  Trends in consumerization compounded by pressure to provide integrated communications have some businesses struggling to deliver and secure complicated, customizable technologies.Continue Reading

• Standardizing on unified communications standards

  Supporting unified communications (UC) standards is fast becoming an imperative driven by increased demand for extranet connectivity and access to UC apps beyond the firewall.Continue Reading