Problem solve

IP Telephony Systems

• ATB Financial banks on cloud communications platform

  For ATB Financial, RingCentral's cloud communications platform offered mobility, integration and legacy support to help modernize its dated telephony infrastructure. Continue Reading

• How do I troubleshoot SIP configurations to solve service issues?

  When your SIP service isn't connecting properly, process of elimination will help you determine if the issue lies in your configuration or elsewhere on the network. Continue Reading

• How do you build a disaster recovery communications plan?

  Maintaining voice communications is vital to disaster recovery. Networking expert Carrie Higbie Goetz explains how to build a disaster recovery communications plan. Continue Reading

• How to configure VoIP on a network

  VoIP configuration requires significant preplanning to meet the requirements of voice traffic. Learn the steps to take when configuring VoIP on your network. Continue Reading

• Microsoft Teams integration with Cisco Spark presents challenges

  Microsoft and Cisco interoperability does exist in unified communications. But, for team collaboration, Microsoft Teams integration with Cisco Spark adds another wrinkle. Continue Reading

• How the net neutrality ruling could disrupt UC services

  Repealing net neutrality could raise operating costs for businesses as they try to maintain reliable voice and video communications across the internet.Continue Reading

• Bolster voice security with these five critical tips

  Proper voice security in the network requires voice gateway isolation, patch protection, next-generation firewalls, traffic encryption and limiting certain VoIP features.Continue Reading

• Layered security approach can thwart VoIP attacks

  A strategically placed firewall within your network infrastructure can help mitigate VoIP attacks. But encryption and proxy services add enhanced security.Continue Reading

• How can our VoIP phone system keep pace with our company?

  How can we make sure our VoIP phone system can grow with our company? Telephony expert Jon Arnold explains how the flexibility of VoIP allows it to keep pace with growth.Continue Reading

• Do you need to invest in a VoIP router?

  Does my company need to invest in a VoIP router to provide voice service? UC expert Carrie Higbie explains how a VoIP router can improve voice traffic.Continue Reading

• Bye-bye, legacy PBX; hello, MS Lync?

  MS Lync may change the game for UC, as software firms move into a market networking providers once dominated. Lync integrates it all -- Outlook and instant messaging and video calls -- but can enterprises really get rid of their legacy PBX systems?Continue Reading

• What options are available to connect VoIP systems to branch offices?

  There are many ways enterprises can connect their VoIP systems to branch offices. Expert Michael Brandenburg explains what options are available.Continue Reading

• What are the use cases for Fax over IP?

  Do use cases for Fax over IP still exist or has communication by fax machine become obsolete? Expert Jon Arnold explains what fax's future holds.Continue Reading

• UC transition from PBX systems surges as vendors end PBX support

  After years of predictions, the enterprise transition from PBX systems to UC platforms is finally gaining speed as vendors phase out PBX support.Continue Reading

• What does 'look-ahead' mean in regard to VoIP?

  In this expert response, learn what 'look-ahead' means when discussing video codec compression in Voice over IP network environments.Continue Reading