News
News
- March 07, 2018
07 Mar'18
Enterprise Connect 2018 conference coverage
The unified communications industry is seeing significant changes. Track the latest news in our comprehensive coverage of Enterprise Connect 2018.
- March 07, 2018
07 Mar'18
New vendors, trends crash Enterprise Connect 2018 party
Slack and Facebook are making their first appearances at the unified communications conference. Plus, contact center technologies could take center stage at the show.
- March 05, 2018
05 Mar'18
Huddle rooms help fuel audio conferencing endpoint market
Despite recent economic struggles, the audio endpoint market is benefiting from the newest trend of smaller collaboration spaces in enterprises.
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- March 02, 2018
02 Mar'18
Avaya revenue growth depends on success of cloud products
New cloud products are expected to drive Avaya revenue growth in 2019. Meanwhile, revenues in fiscal 2018 are forecast to be almost the same as last year.
- March 02, 2018
02 Mar'18
Blue Jeans integrates AI-powered transcription technology
Blue Jeans has integrated an AI transcription service powered by Voicera's virtual assistant, Eva, while Slack deepened its GitHub integration to support developer collaboration.
- March 02, 2018
02 Mar'18
Google Hangouts Chat team collaboration app released
Google is continuing to aggressively target the enterprise market with its release of Hangouts Chat. The team collaboration app will compete with Slack, Microsoft Teams and Cisco Spark.
- March 01, 2018
01 Mar'18
CEO lays out roadmap for Mitel Cloud after ShoreTel acquisition
In 2018, Mitel is looking to capitalize on its large install base and a strong mix of public and private cloud offerings. But Mitel Cloud will have to compete with both pure-cloud startups and legacy UC vendors.
- March 01, 2018
01 Mar'18
Genesys acquires Altocloud sales analytics for contact center cloud
Genesys acquires analytics vendor Altocloud to help businesses find sales opportunities in online customer interactions. Genesys will integrate Altocloud into omnichannel contact center products.
- March 01, 2018
01 Mar'18
Avaya Zang upgrades workflow, IoT tools
Avaya Zang has upgraded its CPaaS platform with new workflow and IoT tools. The vendor is also making it easier to integrate Zang apps with Avaya UC hardware.
- February 23, 2018
23 Feb'18
Orion Labs releases push-to-talk app for enterprises
Orion Labs has made its push-to-talk app generally available to enterprises. The voice-powered platform offers benefits beyond the mimicking of walkie-talkies.
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- February 23, 2018
23 Feb'18
Slack competitor Atlassian Stride releases tools for developers
Atlassian Stride, a Slack competitor, has released an API platform. The ability to integrate with business apps and workflow tools is expected to fuel the growth of the team collaboration market.
- February 22, 2018
22 Feb'18
Many enterprises need better conference room technology
Enterprises are taking action to ensure they have the conference room technology necessary to support the latest collaboration tools.
- February 16, 2018
16 Feb'18
Email collaboration evolves in the modern enterprise
Messaging apps are great for team collaboration, but bridging the gap between internal and external communication remains a hurdle. That's why vendors are developing tools to improve email collaboration.
- February 15, 2018
15 Feb'18
Enterprises given clarity on cost of cloud services
Enterprises are gaining greater clarity about the cost of cloud services for UCC, as many IT departments are discovering that cloud deployments don't usually save them money.
- February 13, 2018
13 Feb'18
Adopting business messaging apps requires changing corporate culture
To successfully adopt business messaging apps in the enterprise, organizations must put end users at the center of a messaging strategy crafted to prevent shadow IT and collaboration silos.