- January 29, 2007
Case studies are the next best thing to being there. Learn how others overcame the expected and the unexpected challenges of a VoIP migration in our case studies series.
- January 25, 2006
FMC is about the battle between mobile and fixed operators and for the building, however VoIP operators are making a strong play for the market. Learn why an aggressive FMS strategy is a win-win approach for both end-users and operators.
- May 24, 2005
Through VoIP, this Canadian delivery chain is using a virtual call center to take orders from all over the country, with many agents working from home.