• January 29, 2007 29 Jan'07

    VoIP case studies: What you need to know

    Case studies are the next best thing to being there. Learn how others overcame the expected and the unexpected challenges of a VoIP migration in our case studies series.

  • January 25, 2006 25 Jan'06

    Fixed mobile convergence: The past, present and future

    FMC is about the battle between mobile and fixed operators and for the building, however VoIP operators are making a strong play for the market. Learn why an aggressive FMS strategy is a win-win approach for both end-users and operators.

  • May 24, 2005 24 May'05

    Pizza Pizza serves up call center innovation

    Through VoIP, this Canadian delivery chain is using a virtual call center to take orders from all over the country, with many agents working from home.