News

News

• June 26, 2014 26 Jun'14

  Microsoft leads unified communications market in Q1 2014

  Q1 2014 revenue reported by Infonetics Research puts Microsoft ahead as a unified communications market leader, but Cisco is just barely behind.

• June 26, 2014 26 Jun'14

  Video phones are the popular choice for low-cost conferencing

  Sales of video phones are rapidly growing as users look to save on video conferencing costs, according to the latest report from Infonetics.

• June 26, 2014 26 Jun'14

  SMART dry erase board: Not your meeting room's old white board

  Smart Technologies has released its SMART dry erase board and mobile app, SMART kapp, that will allow work to be saved and shared in real-time.

• June 02, 2014 02 Jun'14

  Secure Internet feeds are part of a Heartbleed fix

  The Heartbleed bug left 600,000 Internet feeds exposed. Here are some lessons learned to keep future UC applications secure.

• March 21, 2014 21 Mar'14

  Plantronics pins hopes on next-gen wearable technology to ‘unify UC’

  Imagine using your headset not just for calls, but to adjust the temperature of your conference room or pull up documents you need for your meeting. With the advancement of next-generation wearable technology, those capabilities may not be so far ...

• Sponsored News

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• March 18, 2014 18 Mar'14

  Will the dying desk phone reinvent itself as a ‘multimedia device’?

  ORLANDO – With the use of mobile devices and BYOD growing in the enterprise, will desk phones go the way of the rotary phone, or can they be reinvented for the future?

• March 17, 2014 17 Mar'14

  ShoreTel rounds out cloud offering with new 400 series for ShoreTel Sky

  ORLANDO — ShoreTel announced today at Enterprise Connect 2014 that it is now shipping its 400 series IP phones for ShoreTel Sky, a series of three new deskphone options for cloud customers.

• October 10, 2013 10 Oct'13

  Enterprise social network software: Integrate with business applications

  Enterprises need social network software that can integrate with existing UC and business platforms, according to 'Gartner's Magic Quadrant report.

• July 24, 2013 24 Jul'13

  Google applications: Deeper integration between Voice, Hangouts

  Google drops XMPP and integrates its voice app into Hangouts to unify Google applications for a blended social experience.

• March 20, 2013 20 Mar'13

  Enterprise social tools need UC integration to thrive

  Enterprise social tools won't become part of users' daily routines without some integration with basic UC services like voice and messaging.

• February 20, 2013 20 Feb'13

  Buying social software won't give you a social networking strategy

  Enterprise social software spending is increasing, but business needs a social networking strategy to ensure employees use the technology.

• January 18, 2013 18 Jan'13

  Desktop and small group video conferencing solutions on the rise

  Small group video conferencing solutions are emerging for enterprises looking to extend roundtable video conference meetings to lower-level workers.

• October 31, 2012 31 Oct'12

  Cisco SBC technology beats Acme Packet as enterprise market leader

  Cisco SBC technology leads SBC market, more enterprises are choosing SBC technology from their UC vendor for greater interoperability and lower costs.

• August 29, 2012 29 Aug'12

  Hosted vs. multi-tenant UCaaS: What are enterprises receiving?

  As multi-tenant and hosted UC models emerge, enterprises must read between the lines to select the right service delivery model for UCaaS.

• August 16, 2012 16 Aug'12

  Social listening: Enterprises heed the call of Twitter

  Social listening has become as crucial as social collaboration. Collaboration tool MindLink integrates UC with social monitoring capabilities.

• April 13, 2012 13 Apr'12

  Can BYOD best practices help mobile UC mature in the enterprise?

  BYOD best practices present an opportunity for mobile deployments of enterprise-grade UC tools to mature, reach higher adoption levels.

• February 15, 2012 15 Feb'12

  Video conferencing essential to disaster recovery communications

  Video conferencing and telepresence have become essential parts of a disaster recovery communications plan for both government agencies and enterprises.

• August 11, 2011 11 Aug'11

  Breaking cultural barriers to enterprise social software adoption

  The barriers to enterprise social software adoption are more cultural than technical. In this Q&A, Caleb Barlow, IBM director of UC, explains how UC pros can overcome them.

• March 03, 2011 03 Mar'11

  Business tablet hype at Enterprise Connect: Mobile UC pros skeptical

  IT pros attending Enterprise Connect this week are enthusiastic about business tablets but not for mobile UC.

• September 30, 2010 30 Sep'10

  What's next for telephony? Cisco voice chief says video calls to be 'norm'

  Steve Slattery, vice president and general manager of Cisco Systems' IP communications, recently spoke with SearchUnifiedCommunications.com about how video will influence Cisco voice products and the UC market as a whole.

• May 06, 2010 06 May'10

  Will 4G make mobile video conferencing good enough for enterprises?

  Wireless operators promise higher bandwidth and lower latency with 4G networks, but it remains unclear whether the benefits of mobile video conferencing for enterprises will compensate for its limitations.

• May 07, 2009 07 May'09

  Instant messaging strategies: Usage policy and training are key

  Some people still believe that unified communications begins and ends with Voice over IP. But instant messaging is just as critical, if not more so. And establishing an instant messaging strategy is essential. Otherwise everyone in an enterprise ...

• October 15, 2007 15 Oct'07

  VoIP certification credentials

  In this Voice over IP (VoIP) certification survey, we take a look at available certifications that IT pros can obtain to perfect their voice skills.

• September 17, 2007 17 Sep'07

  Open communications vs. closed communications?

  Open communications are key to making the inevitable multimodal, multi-vendor communication environment work, so why aren't more vendors providing open-source solutions?

• February 26, 2007 26 Feb'07

  Top 10 VoIP search terms

  The top ten VoIP search terms and definitions. Keep tabs on the most popular VoIP terms – updated regularly.

• January 29, 2007 29 Jan'07

  VoIP case studies: What you need to know

  Case studies are the next best thing to being there. Learn how others overcame the expected and the unexpected challenges of a VoIP migration in our case studies series.

• January 25, 2006 25 Jan'06

  Fixed mobile convergence: The past, present and future

  FMC is about the battle between mobile and fixed operators and for the building, however VoIP operators are making a strong play for the market. Learn why an aggressive FMS strategy is a win-win approach for both end-users and operators.

• May 24, 2005 24 May'05

  Pizza Pizza serves up call center innovation

  Through VoIP, this Canadian delivery chain is using a virtual call center to take orders from all over the country, with many agents working from home.