News
News
- September 21, 2017
21 Sep'17
UCaaS Magic Quadrant shows maturing, fragmented market
The latest Magic Quadrant for UCaaS shows a maturing market with capabilities that exceed on-premises UC and UCaaS providers with greater global reach.
- September 14, 2017
14 Sep'17
8x8 and Atlassian integrate team collaboration tools
In UC news this week, 8x8 and Atlassian integrate their team communication tools, while AeroFS and Redbooth merge on collaboration and task management software.
- September 14, 2017
14 Sep'17
New Slack shared channels, Microsoft Teams adds guest access
New Slack shared channels and Microsoft Teams' guest access features, introduced this week, provide collaboration tools for workers in different companies.
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- September 08, 2017
08 Sep'17
Intermedia expands UCaaS platform with AnyMeeting acquisition
In UC news, Intermedia gains web conferencing and webinar technology with its AnyMeeting acquisition, while VOSS adds features to its UC analytics service.
- September 07, 2017
07 Sep'17
Atlassian Stride UCaaS product marks the end of HipChat
Atlassian Stride, a new UCaaS product, is expected to eventually replace the Atlassian HipChat team messaging application. The new product is expected to compete with Cisco, Microsoft and Slack.
- August 31, 2017
31 Aug'17
Streaming video platforms see surge in healthcare market
Analysts discuss streaming video's important role in healthcare organizations, the positive effect of AI capabilities on customer service, and how to evaluate mobile devices.
- August 25, 2017
25 Aug'17
Cloud unified communications use drops amid large enterprises
Large enterprises still favor on-premises services over cloud-based UC, according to a recent study. Meanwhile, Vyopta launches a UCC monitoring service to optimize the user experience.
- August 22, 2017
22 Aug'17
Cisco Spark app gets features for regulated organizations
The Cisco Spark app now includes better content protection and control. Enterprises also have the option of having an on-premises version of the Spark encryption key server.
- August 17, 2017
17 Aug'17
Avaya bankruptcy damage to haunt vendor in UC market
The Avaya bankruptcy has hurt the vendor's standing in the UC market. Reversing the harm depends on building strong sales, marketing and partner operations.
- August 17, 2017
17 Aug'17
Microsoft Exchange Online UM drops third-party PBX support
Some Microsoft customers must quickly re-evaluate their UC strategy after the vendor announced its intent to end third-party PBX support for Exchange Online Unified Messaging in 2018.
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- August 15, 2017
15 Aug'17
Top UC providers widen their lead in Gartner Magic Quadrant
Unified communications vendors Avaya and Alcatel-Lucent Enterprise stumble in the latest Gartner Magic Quadrant, as Cisco, Microsoft and Mitel extend their market lead.
- August 10, 2017
10 Aug'17
ShoreTel acquisition boosts Mitel's CPaaS, SMB portfolio
Analysts discuss how a Mitel-ShoreTel merger fuses two complementary portfolios that could create a stronger competitor against Cisco, Microsoft and Avaya.
- August 04, 2017
04 Aug'17
AVST, Collab9 partner on UC platform for governments
In UC news, AVST and Collab9 announce a partnership for FedRAMP-authorized cloud services, while two surveys find corporate email isn't going away anytime soon.
- August 02, 2017
02 Aug'17
Level 3 offers Amazon Chime cloud collaboration tool as a service
Level 3 has launched Amazon's Chime cloud collaboration tool as a managed service. The move could help Amazon compete with Microsoft and Cisco in the team collaboration market.
- July 28, 2017
28 Jul'17
Mitel eyes hybrid UC with ShoreTel acquisition
Mitel expects the ShoreTel acquisition to double its cloud business and help accelerate customers' migration to hybrid UC services.