News
News
- March 22, 2019
22 Mar'19
Achieve UC success with strong user adoption strategies
Unified communications is not just about the technology; it's about the people, too. IT leaders at Enterprise Connect share their tips on how to support end-user adoption.
- March 22, 2019
22 Mar'19
New Lifesize conferencing systems bring 4K video to huddle rooms
Lifesize's latest Icon video conferencing systems are designed to meet the challenges presented by smaller, ad hoc meeting spaces, like the huddle room.
- March 21, 2019
21 Mar'19
Contact center AI trends take center stage at Enterprise Connect 2019
Several vendors at Enterprise Connect 2019 focused on contact center AI innovation and virtual agents. But are businesses actually ready for the technology?
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- March 21, 2019
21 Mar'19
Microsoft to support cloud meetings with on-prem Skype for Business
Microsoft bows to customer demand to keep on-premises Skype for Business for calling and messaging, while using Teams only for cloud meetings.
- March 20, 2019
20 Mar'19
Fuze and Samsung partner to bring mobile UCaaS to the frontline
Mobile UCaaS is the focus of Fuze and Samsung's new partnership. The providers are working to expand the use of collaborative communications for remote and customer-facing industries.
- March 20, 2019
20 Mar'19
Polycom Trio integrates with Alexa for Business
Poly, the new name for the merger of Plantronics and Polycom, has added Alexa for Business to voice-activate meetings on the Polycom Trio conference room phone.
- March 19, 2019
19 Mar'19
Zoom Phone cloud PBX expands features, partnerships
Zoom Phone works with desk phones from Polycom and Yealink and integrates with contact center products from Five9 and Twilio.
- March 19, 2019
19 Mar'19
Cloud migration planning key to successful UCaaS deployment
Making the move from an on-premises system to UCaaS can be full of hurdles. Cloud migration planning can help navigate the pitfalls and give a clear path to successful UCaaS deployment.
- March 19, 2019
19 Mar'19
Cisco enhances Webex Assistant with AI meeting, call controls
Cisco added new capabilities to the Webex Assistant that should make it easier to place calls and join meetings. The vendor plans to roll out additional AI features later this year.
- March 15, 2019
15 Mar'19
Vendors showcase latest UC offerings at Enterprise Connect 2019
The Enterprise Connect 2019 expo floor will feature more than 140 vendors with their latest offerings in the UC space, including team collaboration tools and digital whiteboard technology.
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- March 13, 2019
13 Mar'19
New widget for RingCentral integrations targets enterprises
RingCentral released several new tools for enterprises ahead of Enterprise Connect 2019, including a widget for adding RingCentral integrations to CRM and help desk apps.
- March 12, 2019
12 Mar'19
News and trends from Enterprise Connect 2019
Follow our Enterprise Connect conference guide to get the latest scoop and expert analysis on unified communications industry trends, vendor announcements and product news.
- March 08, 2019
08 Mar'19
Cisco Webex to support wireless screen sharing outside meetings
Cisco Webex will support wireless screen sharing outside of online meetings beginning next month, a feature sought after by customers.
- March 07, 2019
07 Mar'19
New Avaya video devices target huddle rooms
Avaya released new video hardware for huddle rooms this week, while also announcing plans to rent certain Avaya video devices through a monthly subscription.
- March 06, 2019
06 Mar'19
After delay, Microsoft to nix Skype Meetings App for Mac
Microsoft plans to eliminate the Skype Meetings App for Mac next month, despite complaints from users that the move will make it harder to join meetings as a guest.