- February 06, 2019
Logitech has released its first advanced meeting room controller, Logitech Tap. The touchscreen device works with web conferring apps from Microsoft, Google and Zoom.
- February 01, 2019
The new Polycom Studio from Plantronics is a USB video system for huddle rooms. Research released this week shows USB cameras are the fastest-growing segment of the video conferencing market.
- January 31, 2019
Google Voice for G Suite, a business version of its cloud calling service, will be available in at least nine countries, and its launch could come as soon as the early spring.
- January 30, 2019
The number of daily active Slack users surpassed 10 million this month. More than 85,000 organizations now pay to use the messaging app.
- January 25, 2019
Users of Avaya's contact center platforms now have access to cloud workforce management software through the vendor's partnership with Verint.
- January 24, 2019
In launching a Slack integration this week, Avaya signaled that it would open its ecosystem to the collaboration apps of other vendors.
- January 23, 2019
A new delivery model for single-tenant Avaya cloud UC promises to make it quicker and easier for businesses to migrate users from on-premises products to the cloud.
- January 17, 2019
RingCentral's intention to acquire contact center provider Connect First follows a growing trend toward offering cloud contact centers as part of UCaaS environments.
- January 17, 2019
Yealink and Crestron have received certification for their Microsoft Teams phones. Microsoft is expected to greenlight devices from Polycom and AudioCodes in the near future.
- January 16, 2019
Avaya has begun manufacturing UC headsets, following the lead of rival Cisco in a trend that is shaking up the market for such devices.
- January 11, 2019
Google continues to invest heavily in G Suite for business, adding new features, but the collaboration platform struggles to keep pace with Microsoft Office 365.
- January 08, 2019
New Webex Teams integrations with Microsoft's OneDrive and SharePoint are the latest in a series that link the Cisco collaboration suite with Office 365 productivity tools.
- January 04, 2019
The Amazon contact center, Amazon Connect, now supports real-time voice streaming, a feature that opens the door to several emerging applications of AI.
- January 03, 2019
Jonathan Rosenberg is now CTO and head of AI for the cloud contact center vendor Five9. Rosenberg was previously a top executive in Cisco's collaboration division.
- December 21, 2018
Microsoft is delaying plans to eliminate the Mac version of the Skype Meetings App after customers complained the move would make it harder for external guests to join meetings.