News
News
- October 05, 2018
05 Oct'18
Embedded communications have business embracing CPaaS
In the UC blog world, analysts discuss how businesses are embracing CPaaS for embedded communications, why SD-WAN and MPLS make a strong team, and why Cisco is losing focus on collaboration software.
- October 04, 2018
04 Oct'18
Partner gateways connect endpoints to Microsoft Teams video conferencing
Businesses can now use third-party endpoints for Microsoft Teams video conferencing through cloud services from BlueJeans, Pexip and Polycom.
- September 28, 2018
28 Sep'18
Microsoft and Cisco diverge on UC interop amid customer complaints
Despite sharing many of the same customers, Microsoft and Cisco are unlikely to cooperate on interoperability between the latter's collaboration apps and Microsoft's Office 365.
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- September 28, 2018
28 Sep'18
Slack acquires Astro for email AI interoperability
In UC news, Slack acquires AI-powered email platform Astro, while CounterPath launches a team collaboration platform for SMBs.
- September 28, 2018
28 Sep'18
Microsoft Teams migration supported by partner services
Unify Square and AudioCodes introduce call quality monitoring for Microsoft Teams, while Crestron and Yealink launch audio and video devices for Teams meetings.
- September 26, 2018
26 Sep'18
Microsoft blocks cloud Skype sign-ups for small businesses
Microsoft will soon block new small-business sign-ups for cloud Skype for Business, as the vendor is getting more aggressive in its campaign to transition customers to Microsoft Teams.
- September 25, 2018
25 Sep'18
Microsoft readies hybrid Skype for Business to ease Teams migration
Microsoft is working on a hybrid Skype for Business that would provide a stepping stone toward using the IP communications software on the Microsoft Azure cloud.
- September 25, 2018
25 Sep'18
Microsoft intros Cortana Skills Kit for app developers
Microsoft has unveiled the Cortana Skills Kit, a platform comprising Azure AI services developers can use to leverage the Cortana voice assistant to improve worker productivity.
- September 24, 2018
24 Sep'18
Microsoft Teams app takes aim at vertical markets
Microsoft is adding secure messaging tools for healthcare workers and a schedule management system to the Microsoft Teams app, which is now used by 329,000 organizations worldwide.
- September 20, 2018
20 Sep'18
NewVoiceMedia acquisition adds contact center to Vonage cloud
The acquisition of NewVoiceMedia will add a contact center to the Vonage cloud portfolio, which already includes telephony and developer tools.
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- September 20, 2018
20 Sep'18
Cisco Webex Edge connects data centers to the cloud
Cisco Webex Edge could help large companies reduce PSTN costs, while also improving audio and video connectivity through Webex.
- September 19, 2018
19 Sep'18
New Cisco headsets, room displays integrate with Webex
Cisco expanded its endpoint portfolio this week with the release of new wireless Cisco headsets and room displays.
- September 13, 2018
13 Sep'18
Ytica acquisition adds analytics to Twilio Flex cloud contact center
Twilio has acquired startup Ytica to improve the native analytics and workforce optimization tools of its Twilio Flex cloud contact center.
- September 12, 2018
12 Sep'18
Slack encryption will soon include enterprise key management
In a bid to close deals with more large organizations, Slack will soon give customers greater control over the encryption of their data with a new enterprise key management feature.
- September 07, 2018
07 Sep'18
AT&T revives Office@Hand UCaaS deal with RingCentral
AT&T has recommitted to its partnership with RingCentral after telling customers earlier this year that it would soon stop supporting the startup's Office@Hand UCaaS platform.