News
News
- November 16, 2018
16 Nov'18
Cisco pushes BroadSoft partners to sell Cisco phones, displays
At BroadSoft Connections, the sponsors of which included Polycom and Yealink, Cisco wasn't shy about encouraging BroadSoft partners to begin selling Cisco phones and displays.
- November 16, 2018
16 Nov'18
New RingCentral platform, UC mobile app and AI partnerships
RingCentral introduced a new customer engagement platform, mobile app and AI voice analytics. Learn how the new offerings improve the user experience.
- November 15, 2018
15 Nov'18
Cisco folds BroadSoft UC-One into Webex cloud
Cisco is looking to streamline its portfolio of UC apps, starting with the merger of BroadSoft UC-One and Webex Teams in the Cisco Webex cloud.
-
- November 14, 2018
14 Nov'18
Cisco targets huddle rooms with Webex Room Kit Mini
Cisco has launched the Webex Room Kit Mini. The video conferencing kit is for rooms that seat as few as two people and competes with products from Logitech and Lifesize.
- November 13, 2018
13 Nov'18
Cisco brings BroadSoft cloud PBX to Webex Teams
The integration of the BroadSoft cloud PBX with the messaging and meetings app Webex Teams gives midsize Cisco customers a clearer migration path to a cloud-only UC environment.
- November 09, 2018
09 Nov'18
In strategic shift, Avaya expands portfolio of open SIP phones
Avaya is doubling down on a decision to open its hardware to the software of competing UC vendors with the release of more than a dozen new open SIP phones.
- November 08, 2018
08 Nov'18
Talkdesk iQ provides AI analytics, monitoring in contact center
Talkdesk iQ, the cloud contact center startup's new AI platform, includes an analytics dashboard and bot development tools. The vendor also announced a new 100% uptime SLA for enterprise calling.
- November 07, 2018
07 Nov'18
Microsoft fixes flaws in Skype Meetings App
Microsoft announced upgrades to the Skype Meetings App to ease installation and setup. The vendor plans to eliminate the Mac version of the product in favor of the desktop app.
- November 02, 2018
02 Nov'18
Amazon opens Alexa for Business to third-party devices
Amazon's AI voice assistant platform for enterprises, Alexa for Business, is now compatible with third-party devices from vendors including Polycom.
- November 01, 2018
01 Nov'18
Genesys improves workforce management software with AI
Genesys has developed new workforce management software to help contact centers with forecasting and scheduling.
-
- October 30, 2018
30 Oct'18
8x8 buys Jitsi open source video conferencing from Atlassian
8x8 has acquired the open source video conferencing company Jitsi from Atlassian in a bid to improve its online meetings platform, 8x8 Meetings.
- October 26, 2018
26 Oct'18
Microsoft releases Skype for Business 2019 server
The Skype for Business 2019 server includes several new hybrid cloud features and simplifies the migration path from the on-premises product to cloud-based Microsoft Teams.
- October 25, 2018
25 Oct'18
Cisco Meeting Server 2.4 increases capacity, adds controls
The Cisco Meeting Server 2.4 release increases HD video call capacities and gives customers more in-meeting controls and branding tools.
- October 24, 2018
24 Oct'18
Twilio Autopilot looks to simplify contact center AI
Twilio Autopilot gives developers the building blocks for creating contact center AI that businesses can use to improve customer service and save money.
- October 24, 2018
24 Oct'18
UCaaS Magic Quadrant shows IT leaders ready for transition to cloud
The latest Gartner UCaaS Magic Quadrant found that large enterprises are making the jump to cloud as fewer dollars are spent on on-premises infrastructure and development.