News
News
- February 23, 2018
23 Feb'18
Slack competitor Atlassian Stride releases tools for developers
Atlassian Stride, a Slack competitor, has released an API platform. The ability to integrate with business apps and workflow tools is expected to fuel the growth of the team collaboration market.
- February 22, 2018
22 Feb'18
Many enterprises need better conference room technology
Enterprises are taking action to ensure they have the conference room technology necessary to support the latest collaboration tools.
- February 16, 2018
16 Feb'18
Email collaboration evolves in the modern enterprise
Messaging apps are great for team collaboration, but bridging the gap between internal and external communication remains a hurdle. That's why vendors are developing tools to improve email collaboration.
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- February 15, 2018
15 Feb'18
Enterprises given clarity on cost of cloud services
Enterprises are gaining greater clarity about the cost of cloud services for UCC, as many IT departments are discovering that cloud deployments don't usually save them money.
- February 13, 2018
13 Feb'18
Adopting business messaging apps requires changing corporate culture
To successfully adopt business messaging apps in the enterprise, organizations must put end users at the center of a messaging strategy crafted to prevent shadow IT and collaboration silos.
- February 09, 2018
09 Feb'18
Jive acquisition takes LogMeIn into UCaaS midmarket
LogMeIn plans to acquire UCaaS provider Jive Communications for $357 million. The Jive acquisition, expected to close next quarter, will send LogMeIn into the UCaaS market.
- February 08, 2018
08 Feb'18
Avaya adds AI voice assistant to desk phones
Avaya has created an AI voice assistant application for desk phones. AI voice assistant platforms could make mundane tasks easier for office workers.
- February 08, 2018
08 Feb'18
Mitel products revamped post-ShoreTel acquisition
In UC news, Mitel's product portfolio has rebranded for the integration of ShoreTel's UCaaS products, while the new Logitech SmartDock accessory supports meeting interoperability.
- February 07, 2018
07 Feb'18
Automated transcription services could be integral to web conferencing
Automated transcription services are expected to become a must-have feature for web conferencing. Zoom made its version of that service available to its subscribers on Jan. 31.
- February 02, 2018
02 Feb'18
How Apple Business Chat could change contact-center market
The Apple Business Chat release comes as many businesses are rethinking the role of the contact center, which could turn the platform into a market disruptor.
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- February 01, 2018
01 Feb'18
Spoken acquisition the highlight of Avaya Engage 2018
The standout announcement at Avaya Engage 2018 was the acquisition of contact-center-as-a-service provider Spoken Communications, which will bolster Avaya's cloud strategy.
- February 01, 2018
01 Feb'18
Microsoft Teams updates streamline search, sharing features
In UC news, new features in Microsoft Teams look to improve how users share and access information, while Verizon and Ribbon Communications partner for virtual SBC services.
- January 31, 2018
31 Jan'18
Smartphone push-to-talk apps poised for enterprise growth
Smartphone push-to-talk apps are a viable option for enterprises because of the improved reliability of 4G and LTE networks. Their automation and integration tools could be key to future growth.
- January 30, 2018
30 Jan'18
Private Slack shared channels look to boost security, admin controls
With the addition of private shared channels, Slack looks to broaden its external collaboration tools. However, interoperability issues still nag team collaboration apps.
- January 26, 2018
26 Jan'18
PGi releases GlobalMeet 5.0, as demand for web conferencing grows
PGi has revamped its flagship virtual meeting platform with the release of GlobalMeet 5.0. Many enterprises now prefer web conferencing over traditional dial-in calls.