News
News
- September 07, 2016
07 Sep'16
Contact center market consolidates with Genesys buy
Genesys is set to acquire Interactive Intelligence to expand its reach in the cloud contact center market. The deal raises questions around Genesys' reported bid for Avaya's call center business.
- September 01, 2016
01 Sep'16
Can you hear me now? How the IP telephone makes the enterprise work
In the age of Snapchat and Slack, IP phones don't get much buzz … but that doesn't mean they've retired. In fact, many businesses rely on them now more than ever.
- August 31, 2016
31 Aug'16
Microsoft shakes up UCaaS Magic Quadrant with cloud-based Skype
In UC news, the UCaaS market has evolved past the early adopter phase as services mature, while video PaaS is expected to see growth as users look to embed real-time video in apps.
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- August 31, 2016
31 Aug'16
Vidyo to provide video PaaS development at no charge
Vidyo plans to offer tools and APIs at no cost to developers building applications with the company's upcoming video PaaS.
- August 30, 2016
30 Aug'16
Organizations take wait-and-see approach to UCC industry consolidation
As some UC vendors look to sell off assets and others look for acquisitions, enterprise buyers shelve purchasing decisions, as they await the outcome of industry consolidation.
- August 25, 2016
25 Aug'16
Microsoft to tap Genee online intelligence for Office 365
Microsoft plans to use startup Genee's online intelligence to automate calendaring tasks in Office 365. Microsoft acquired Genee this week.
- August 18, 2016
18 Aug'16
Avaya revenue down, as demand for UC hardware continues to drop
In UC news, Avaya's revenue drops, as the demand for UC hardware wanes, while Broadview unveils a UC software integration with Microsoft and Google.
- August 18, 2016
18 Aug'16
Atlassian launches HipChat group video calling
Atlassian has responded to customer demand by launching HipChat group video calling. One-to-one video calling in HipChat has doubled annually since the feature's introduction in 2014.
- August 16, 2016
16 Aug'16
Cisco Meeting Server connects Skype for Business and Cisco video
The new Cisco Meeting Server delivers integration between the company's on-premises video conferencing hardware and Skype for Business.
- July 29, 2016
29 Jul'16
Microsoft Stream marks major push in business video
Microsoft Stream, backed by the vendor's marketing power, is expected to draw more enterprises into the business video market.
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- July 29, 2016
29 Jul'16
UC Magic Quadrant sees vendor ranking shake-up as market matures
In UC news, Gartner's UC Magic Quadrant shows a maturing on-premises market; a survey of SMBs -- and their experiences with hosted UC -- provides five key findings.
- July 15, 2016
15 Jul'16
Cisco testing Spark bots as virtual assistants
Cisco collaboration chief Rowan Trollope says Cisco is testing the use of Spark bots to improve the team messaging service. Bots could handle many basic tasks for Spark users.
- July 15, 2016
15 Jul'16
Qumu updates video platform with Skype for Business support
In UC news this week, Qumu's video management platform now offers Skype for Business support, while Bandwidth's SIP service portfolio receives a Skype for Business certification.
- July 11, 2016
11 Jul'16
Gupshup partners with Cisco on chatbot app for Spark
Gupshup has partnered with Cisco in building a chatbot app to help Cisco Live attendees get event information in Spark.
- July 11, 2016
11 Jul'16
Polycom acquisition reverses course with new offer
The Polycom-Mitel merger is dead, as Polycom accepts a cash offer from Siris Capital Group. The new deal would make Polycom a private provider of video conferencing services.