- February 22, 2016
Avaya announced its bridge service for middle-market customers who want to transition from on-premises hardware contact center technologies to cloud-based software.
- February 18, 2016
TechTarget's editorial team reports from Enterprise Connect 2016 on the latest unified communication news, trends and technology.
- February 17, 2016
The largest paint producer in the U.S. eliminated work voicemail for roughly 800 employees at its corporate office because of declining popularity among workers.
- February 11, 2016
This week in UC news, InFocus has announced a new platform that focuses on scalable video collaboration, while Kollective has launched its Konnector video broadcasting service.
- February 10, 2016
Businesses with at least 50 seats will now get access to Microsoft FastTrack for Office 365. The service was previously available to businesses with at least 150 seats.
- February 08, 2016
Logitech has announced its newest line of conferencing hardware that aims to replace the laptop at the conference table and support video collaboration in meeting rooms.
- February 04, 2016
RingCentral, a cloud-based telephony provider, targets multinational businesses by expanding services to include Global Office cloud PBX packages in foreign markets.
- January 29, 2016
This week in UC news, IBM has acquired Ustream and added cloud-based video to its cloud service portfolio, while a survey found the hosted PBX market is steadily growing.
- January 26, 2016
Polycom introduces a new pricing structure for audio and video conferencing services, in hopes of grabbing market share from increasingly popular cloud-based vendors.
- January 20, 2016
Experts believe Microsoft's acquisition of UC Commander, a collection of Event Zero's analytics and reporting tools, will improve Skype for Business for administrators and end users.
- January 15, 2016
Sonus WebRTC technology gets updated to WebRTC Services Solution 1.1 to include better security and mobile features for enterprise users, as well as support public cloud deployment.
- January 14, 2016
This week in UC news, the UCaaS market continues its strong growth, while a Web conferencing services report sheds light on some of the market's trends.
- January 07, 2016
ShoreTel announced plans to acquire Corvisa, solidifying its cloud-based contact center offering in a market expected to top $10 billion in 2018.
- January 07, 2016
Evolving workplace trends are affecting how employees collaborate. Learn how UC and collaboration technology must adapt to support new ways of working.
- December 29, 2015
Microsoft's new Office 365 E5 suite includes cloud telephony services, but the software faces some challenges with deployment and business adoption.