News
News
- May 26, 2017
26 May'17
Genband-Sonus merger spotlights real-time communication tools
In UC news this week, Genband and Sonus are set to merge; Polycom and Zoom combine forces; and Genesys updates its contact-center platform with artificial intelligence tools.
- May 25, 2017
25 May'17
8x8, RingCentral tie for top spot in UCaaS providers report
In UC news, 8x8 and RingCentral tie as leading UCaaS providers in an IHS Markit report, while RingCentral announces a new webinar service that supports up to 3,000 attendees.
- May 19, 2017
19 May'17
Toshiba deal reflects Mitel's UCC market strategy
As it acquires Toshiba's unified communications assets, Mitel says it is keenly focused on the UCC market, expanding its customer base and moving organizations to the cloud.
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- May 12, 2017
12 May'17
Cisco to build MindMeld artificial intelligence services in Spark
Cisco plans to build MindMeld artificial intelligence services into Spark. The AI maker also develops natural language interfaces for software and devices.
- May 09, 2017
09 May'17
BroadSoft PaaS product adds to cache of cloud services
In UC news, BroadSoft launches a PaaS product that aims to accelerate the delivery of cloud services to enterprises. Meanwhile, the Amium app targets external collaboration.
- May 08, 2017
08 May'17
Jive acquired in enterprise collaboration software merger
In UC news, Jive is in the midst of being acquired by a private equity firm and is expected to merge with CRM provider Aurea. Plus, UC cloud service provider Fuze gets more money.
- April 26, 2017
26 Apr'17
Avaya Zang launches drag-and-drop development tool
In UC news, while filing a debt reorganization plan, Avaya looks to streamline API deployments for organizations. Plus, Edgewater Networks and Polycom partner on a UC service.
- April 18, 2017
18 Apr'17
UCC market evolution driven by digital transformation
In UC news, a report finds digital transformation initiatives are driving the UCC market, while CoreDial and VeloCloud partner to bring SD-WAN features to cloud UC services.
- April 14, 2017
14 Apr'17
Hybrid Skype for Business creates new network demands
The addition of cloud telephony to Skype for Business and growing interest in hybrid deployments means organizations must ensure their networks can support new requirements.
- April 04, 2017
04 Apr'17
IT pros share API deployment challenges, offer insights
Communications APIs promise quick and easy deployments, but this new technology has its challenges. Three IT professionals share their API deployment experiences.
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- March 29, 2017
29 Mar'17
ShoreTel launches team collaboration tool for remote workers
A new ShoreTel team collaboration tool supports persistent, virtual chat workspaces for remote and mobile employees, jumping into that market offering flexible ad hoc workspaces.
- March 29, 2017
29 Mar'17
Unified communications users weigh vendor consolidation
Unified communications users shared their successes and setbacks, with vendor consolidation as a key theme in a panel discussion at Enterprise Connect 2017.
- March 28, 2017
28 Mar'17
Cisco using Spark hybrid hardware to nudge customers to the cloud
Cisco unveiled at Enterprise Connect Spark hybrid video conferencing to help companies move to the cloud. The new Room Kits run off Spark or on-premises gear.
- March 28, 2017
28 Mar'17
Avaya bankruptcy leaves customers in backup planning mode
Avaya UC customers are in limbo with the vendor in bankruptcy. Consultants at Enterprise Connect offer Avaya bankruptcy contingency plan steps to prepare for the worst.
- March 28, 2017
28 Mar'17
Unified communications vendors outlooks on cloud differ
While hybrid deployments are the reality now, some unified communications vendors might disagree on the future of cloud communications and on-premises systems.