News
News
- September 07, 2017
07 Sep'17
Atlassian Stride UCaaS product marks the end of HipChat
Atlassian Stride, a new UCaaS product, is expected to eventually replace the Atlassian HipChat team messaging application. The new product is expected to compete with Cisco, Microsoft and Slack.
- August 31, 2017
31 Aug'17
Streaming video platforms see surge in healthcare market
Analysts discuss streaming video's important role in healthcare organizations, the positive effect of AI capabilities on customer service, and how to evaluate mobile devices.
- August 25, 2017
25 Aug'17
Cloud unified communications use drops amid large enterprises
Large enterprises still favor on-premises services over cloud-based UC, according to a recent study. Meanwhile, Vyopta launches a UCC monitoring service to optimize the user experience.
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- August 22, 2017
22 Aug'17
Cisco Spark app gets features for regulated organizations
The Cisco Spark app now includes better content protection and control. Enterprises also have the option of having an on-premises version of the Spark encryption key server.
- August 17, 2017
17 Aug'17
Avaya bankruptcy damage to haunt vendor in UC market
The Avaya bankruptcy has hurt the vendor's standing in the UC market. Reversing the harm depends on building strong sales, marketing and partner operations.
- August 17, 2017
17 Aug'17
Microsoft Exchange Online UM drops third-party PBX support
Some Microsoft customers must quickly re-evaluate their UC strategy after the vendor announced its intent to end third-party PBX support for Exchange Online Unified Messaging in 2018.
- August 15, 2017
15 Aug'17
Top UC providers widen their lead in Gartner Magic Quadrant
Unified communications vendors Avaya and Alcatel-Lucent Enterprise stumble in the latest Gartner Magic Quadrant, as Cisco, Microsoft and Mitel extend their market lead.
- August 10, 2017
10 Aug'17
ShoreTel acquisition boosts Mitel's CPaaS, SMB portfolio
Analysts discuss how a Mitel-ShoreTel merger fuses two complementary portfolios that could create a stronger competitor against Cisco, Microsoft and Avaya.
- August 04, 2017
04 Aug'17
AVST, Collab9 partner on UC platform for governments
In UC news, AVST and Collab9 announce a partnership for FedRAMP-authorized cloud services, while two surveys find corporate email isn't going away anytime soon.
- August 02, 2017
02 Aug'17
Level 3 offers Amazon Chime cloud collaboration tool as a service
Level 3 has launched Amazon's Chime cloud collaboration tool as a managed service. The move could help Amazon compete with Microsoft and Cisco in the team collaboration market.
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- July 28, 2017
28 Jul'17
Mitel eyes hybrid UC with ShoreTel acquisition
Mitel expects the ShoreTel acquisition to double its cloud business and help accelerate customers' migration to hybrid UC services.
- July 28, 2017
28 Jul'17
Broadview unites meeting room systems with desktop, mobile users
In UC news, Broadview Networks released a service that connects video meeting rooms regardless of location and system type, while InFocus released display wall processors for 4K screens.
- July 27, 2017
27 Jul'17
Comcast takes Business VoiceEdge to Microsoft Office 365
Comcast is providing integration between its cloud phone service, Business VoiceEdge, and Office 365. The extension lets users make phone calls from the Microsoft cloud-based applications.
- July 21, 2017
21 Jul'17
Infrastructure, endpoints to drive UC tech budget boom in 2018
UC budgets are expected to rise in 2018 as organizations look to update aging voice infrastructure, promote user adoption and extend UC into contact centers.
- July 20, 2017
20 Jul'17
Unify OpenScape Cloud UC platform to rival Cisco and Microsoft
Unify's OpenScape Cloud unified communications platform combines OpenScape Voice and Circuit in an attempt to rival UC products from Cisco, Mitel and Microsoft.