News
News
- July 23, 2019
23 Jul'19
Workplace by Facebook increases monthly prices
Facebook will boost monthly fees for Workplace by Facebook but offer a discount to so-called front-line workers, such as baristas, warehouse workers and hospital staff.
- July 19, 2019
19 Jul'19
8x8 Inc. acquires Wavecell, expanding reach, CPaaS services
8x8 Inc. acquired Wavecell, which enables it to expand its presence globally and offer new services such as Wavecell's omnichannel CPaaS capabilities.
- July 18, 2019
18 Jul'19
Slack resets passwords possibly compromised in 2015 hack
Slack has reset passwords for 1% of users after uncovering new information regarding a 2015 hack of its systems.
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- July 18, 2019
18 Jul'19
Private channels slated to launch in Microsoft Teams this fall
Private channels are scheduled to launch in Microsoft Teams this fall. The feature is the most demanded by far on the Teams user feedback website.
- July 17, 2019
17 Jul'19
LogMeIn launches unified communications for small businesses
LogMeIn, Inc. has launched Grasshopper Connect to provide small businesses with a platform that enables them to create and manage businesses communications.
- July 16, 2019
16 Jul'19
Microsoft Teams gains 13M users with help from Office 365 base
Around 10% of Microsoft's base of Office 365 commercial subscribers have begun regularly using Microsoft Teams, leaving the app with more users than Slack.
- July 12, 2019
12 Jul'19
Zoom security issues leave vendor scrambling
A researcher's report on a Zoom security vulnerability caused an uproar this week, ultimately forcing the video conferencing provider to apologize for its poor response to the issue.
- July 10, 2019
10 Jul'19
Interop planned between Microsoft Teams, consumer Skype
The move to integrate Microsoft Teams and consumer Skype follows three years of sustained user demand for the feature.
- July 03, 2019
03 Jul'19
Microsoft to push Teams desktop app to existing Office 365 accounts
Microsoft plans to auto-install the Teams desktop app on Windows devices linked to existing Office ProPlus accounts, an escalation of its push for Teams adoption among Office 365 users.
- July 02, 2019
02 Jul'19
Details on Slack outage scarce
The Slack outage on Friday was the app's fifth significant connectivity incident of 2019. The company is so far declining to go into detail on its cause.
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- July 01, 2019
01 Jul'19
New Serendipity Labs streaming platform LINC launches
Serendipity Labs launched LINC to provide its users a virtual way to reach a global audience on any device through video streaming and content distribution.
- June 28, 2019
28 Jun'19
Verizon to resell Zoom video conferencing to businesses
Verizon has struck a deal to resell Zoom video conferencing to small and midsize businesses. The telecommunications firm will target the enterprise market with Cisco Webex.
- June 26, 2019
26 Jun'19
Talkdesk Boost turns legacy ACDs into cloud contact centers
Large businesses that aren't yet ready to abandon legacy call routing can now link that equipment to the Talkdesk cloud contact center through a SIP trunk.
- June 21, 2019
21 Jun'19
Challenges lie ahead following Slack public offering
Following Slack's public debut, analysts say the company needs to boost enterprise sales and retool third-party integrations to attract users who aren't as tech-savvy.
- June 17, 2019
17 Jun'19
UC benefits flexible working models in mortgage industry
Choosing a UC platform with the tools to support remote workers helped American Pacific Mortgage move to a more flexible working model and cut down on brick and mortar costs.