News
News
- May 15, 2019
15 May'19
Call queue, auto attendant enhanced in Microsoft Teams calling
The latest enhancements to Microsoft Teams calling improve auto attendants and call queues, but both features still lack some key capabilities.
- May 09, 2019
09 May'19
Avaya revenue dips as company entertains potential buyout
Avaya revenue missed the mark in the second quarter amid operational missteps and rumors of a private buyout. The company said it was considering financial maneuvers as significant as selling itself.
- May 09, 2019
09 May'19
New compliance controls added to Microsoft Teams PowerShell
Microsoft Teams PowerShell now gives IT administrators the ability to restrict communications between employees, a significant expansion of the app's tools for regulatory compliance.
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- May 08, 2019
08 May'19
Workplace by Facebook gets user interface overhaul
A planned overhaul of the Workplace by Facebook user interface will streamline notifications and prioritize groups and chats.
- May 03, 2019
03 May'19
Cloud Skype phones require firmware update by July 1
Businesses face a July 1 deadline for updating the firmware and permissions of cloud Skype phones.
- May 02, 2019
02 May'19
Users press for more Slack security, compliance features
Users want more Slack security and compliance controls in the Standard and Plus subscription tiers.
- May 01, 2019
01 May'19
Unify Square adds Slack, Zoom, FB to IT management software
Unify Square will add support for Slack, Zoom and Workplace by Facebook to its IT management software. The vendor previously worked exclusively with Microsoft apps.
- April 26, 2019
26 Apr'19
Slack revenues show enterprise growth ahead of public listing
Slack revenue reached $400 million in fiscal 2019, with 575 large businesses contributing 40% of the total. The startup will begin selling stock publicly later this year.
- April 25, 2019
25 Apr'19
Slack Workflow Builder enables no-code customization
Slack Workflow Builder gives users templates for creating automated messages and forms in Slack. The product launched in beta this week.
- April 25, 2019
25 Apr'19
Slack-Zoom partnership takes on Cisco, Microsoft
The new Slack-Zoom partnership will focus on advancing Zoom calling and meetings in Slack, potentially making the collaboration app a stronger rival to Cisco and Microsoft.
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- April 24, 2019
24 Apr'19
Slack integration links chats and email
A new Slack integration will give users the ability to receive and reply to Slack chats through email, which remains a cornerstone of enterprise communications.
- April 18, 2019
18 Apr'19
Zoom IPO demonstrates power of freemium pricing
The Zoom IPO on Thursday demonstrated the strength of the video collaboration market and validated the strategy of freemium pricing.
- April 17, 2019
17 Apr'19
Cisco brings Webex controls to G Suite for business
A Webex add-on will give users the ability to manage the settings of Webex meetings within G Suite for business. It's the latest in a series of integrations between Cisco and Google.
- April 11, 2019
11 Apr'19
G Suite for business adds enterprise voice, IT controls
Google released an enterprise phone system and plans to add new IT controls to G Suite for business in an effort to attract larger companies.
- April 11, 2019
11 Apr'19
Mitel partners with Talkdesk for cloud contact center
Mitel this month will begin selling the Talkdesk cloud contact center under the brand MiCloud Connect CX. The companies are working to integrate their UC and contact center products.