- July 23, 2019
Facebook will boost monthly fees for Workplace by Facebook but offer a discount to so-called front-line workers, such as baristas, warehouse workers and hospital staff.
- July 19, 2019
8x8 Inc. acquired Wavecell, which enables it to expand its presence globally and offer new services such as Wavecell's omnichannel CPaaS capabilities.
- July 18, 2019
Slack has reset passwords for 1% of users after uncovering new information regarding a 2015 hack of its systems.
- July 18, 2019
Private channels are scheduled to launch in Microsoft Teams this fall. The feature is the most demanded by far on the Teams user feedback website.
- July 17, 2019
LogMeIn, Inc. has launched Grasshopper Connect to provide small businesses with a platform that enables them to create and manage businesses communications.
- July 16, 2019
Around 10% of Microsoft's base of Office 365 commercial subscribers have begun regularly using Microsoft Teams, leaving the app with more users than Slack.
- July 12, 2019
A researcher's report on a Zoom security vulnerability caused an uproar this week, ultimately forcing the video conferencing provider to apologize for its poor response to the issue.
- July 10, 2019
The move to integrate Microsoft Teams and consumer Skype follows three years of sustained user demand for the feature.
- July 03, 2019
Microsoft plans to auto-install the Teams desktop app on Windows devices linked to existing Office ProPlus accounts, an escalation of its push for Teams adoption among Office 365 users.
- July 02, 2019
The Slack outage on Friday was the app's fifth significant connectivity incident of 2019. The company is so far declining to go into detail on its cause.
- July 01, 2019
Serendipity Labs launched LINC to provide its users a virtual way to reach a global audience on any device through video streaming and content distribution.
- June 28, 2019
Verizon has struck a deal to resell Zoom video conferencing to small and midsize businesses. The telecommunications firm will target the enterprise market with Cisco Webex.
- June 26, 2019
Large businesses that aren't yet ready to abandon legacy call routing can now link that equipment to the Talkdesk cloud contact center through a SIP trunk.
- June 21, 2019
Following Slack's public debut, analysts say the company needs to boost enterprise sales and retool third-party integrations to attract users who aren't as tech-savvy.
- June 17, 2019
Choosing a UC platform with the tools to support remote workers helped American Pacific Mortgage move to a more flexible working model and cut down on brick and mortar costs.