- January 22, 2018
Cloud communications is growing in popularity among midmarket enterprises. UCaaS providers and enterprises must work together for successful adoption and deployment.
- January 22, 2018
Avaya plans to grow its customer base with SMB-friendly technology. The bundles will include Avaya UC and other features from the company's enterprise portfolio.
- January 11, 2018
Samsung hopes to heat up the tepid digital whiteboard market, but the new Samsung Flip board will face tough competition from small vendors, as well as Cisco, Google and Microsoft.
- January 05, 2018
Several unified communications vendors rang in the new year with mergers and acquisitions, as Star2Star merges with Blueface and Polycom picks up Obihai Technology.
- December 29, 2017
With the help of cloud-based technology, video conference vendors can roll out more options for potential buyers, who now face a mounting array of use cases.
- December 22, 2017
Take a look at the top UC news stories that affected the industry in 2017 -- from the growth in the team collaboration market to vendor mergers and acquisitions.
- December 21, 2017
With the Avaya bankruptcy proceedings over, the company will need strong sales, marketing and customer service to win deals in a highly competitive market.
- December 19, 2017
New Microsoft telephony tools put some pressure on Skype for Business users to switch to Teams. Meanwhile, Cisco Spark security gets a key certification.
- December 14, 2017
UCaaS provider Dialpad is offering a free cloud telephony service that integrates with G Suite, while a new partner program offers Workplace by Facebook support.
- December 08, 2017
Amazon's enterprise virtual assistant connects Echo devices and voice commands to conference rooms and business applications as the service looks to ease meeting complexities.
- November 30, 2017
In UC news, organizations are deploying third-party E911 services for additional call management capabilities, while Genesys announces a chatbot integration with Amazon.
- November 10, 2017
In UC news, business partnerships are in question after CenturyLink's merger with Level 3. Meanwhile, RingCentral announces third-quarter revenue.
- November 03, 2017
Bots, analytics and artificial intelligence tools are booming. Contact center AI, in particular, could enhance employee productivity and improve customer service.
- November 02, 2017
A voice-powered assistant will soon be available in the Cisco Spark app. Early next year, the company plans to offer the virtual helper to a limited number of customers.
- October 31, 2017
Application integrations are becoming almost mandatory offerings among many cloud-based communications providers, and RingCentral just unveiled a bunch of them.