News

News

• March 09, 2018 09 Mar'18

  Enterprise Connect 2018 to showcase latest UC innovations

  The latest UC products will be on display at this year's Enterprise Connect, including mobile unified communications platforms and team collaboration workspaces.

• March 09, 2018 09 Mar'18

  RingCentral Meetings offered as stand-alone web conferencing platform

  RingCentral has expanded its cloud portfolio with the release of RingCentral Meetings, a stand-alone web conferencing platform. Other recent product upgrades should make it a stronger player in the contact center market.

• March 07, 2018 07 Mar'18

  Microsoft Teams guest access made universal

  Microsoft is chasing competitors Slack and Cisco Spark with the expansion of Microsoft Teams guest access. More enterprises are using team chat apps to collaborate with external partners.

• March 07, 2018 07 Mar'18

  Enterprise Connect 2018 conference coverage

  The unified communications industry is seeing significant changes. Read the latest news in our comprehensive coverage of Enterprise Connect 2018.

• March 07, 2018 07 Mar'18

  New vendors, trends crash Enterprise Connect 2018 party

  Slack and Facebook are making their first appearances at the unified communications conference. Plus, contact center technologies could take center stage at the show.

• March 05, 2018 05 Mar'18

  Huddle rooms help fuel audio conferencing endpoint market

  Despite recent economic struggles, the audio endpoint market is benefiting from the newest trend of smaller collaboration spaces in enterprises.

• March 02, 2018 02 Mar'18

  Avaya revenue growth depends on success of cloud products

  New cloud products are expected to drive Avaya revenue growth in 2019. Meanwhile, revenues in fiscal 2018 are forecast to be almost the same as last year.

• March 02, 2018 02 Mar'18

  Blue Jeans integrates AI-powered transcription technology

  Blue Jeans has integrated an AI transcription service powered by Voicera's virtual assistant, Eva, while Slack deepened its GitHub integration to support developer collaboration.

• March 02, 2018 02 Mar'18

  Google Hangouts Chat team collaboration app released

  Google is continuing to aggressively target the enterprise market with its release of Hangouts Chat. The team collaboration app will compete with Slack, Microsoft Teams and Cisco Spark.

• March 01, 2018 01 Mar'18

  CEO lays out roadmap for Mitel Cloud after ShoreTel acquisition

  In 2018, Mitel is looking to capitalize on its large install base and a strong mix of public and private cloud offerings. But Mitel Cloud will have to compete with both pure-cloud startups and legacy UC vendors.

• March 01, 2018 01 Mar'18

  Genesys acquires Altocloud sales analytics for contact center cloud

  Genesys acquires analytics vendor Altocloud to help businesses find sales opportunities in online customer interactions. Genesys will integrate Altocloud into omnichannel contact center products.

• March 01, 2018 01 Mar'18

  Avaya Zang upgrades workflow, IoT tools

  Avaya Zang has upgraded its CPaaS platform with new workflow and IoT tools. The vendor is also making it easier to integrate Zang apps with Avaya UC hardware.

• February 23, 2018 23 Feb'18

  Orion Labs releases push-to-talk app for enterprises

  Orion Labs has made its push-to-talk app generally available to enterprises. The voice-powered platform offers benefits beyond the mimicking of walkie-talkies.

• February 23, 2018 23 Feb'18

  Slack competitor Atlassian Stride releases tools for developers

  Atlassian Stride, a Slack competitor, has released an API platform. The ability to integrate with business apps and workflow tools is expected to fuel the growth of the team collaboration market.

• February 22, 2018 22 Feb'18

  Many enterprises need better conference room technology

  Enterprises are taking action to ensure they have the conference room technology necessary to support the latest collaboration tools.