News
News
- December 06, 2018
06 Dec'18
New Microsoft Teams calling features narrow gap with Skype
Microsoft will complete its Microsoft Teams calling roadmap in the coming weeks, with the release of four advanced call controls targeted at enterprise users.
- December 05, 2018
05 Dec'18
Avaya earnings show growth in contact center, decline in UC
Avaya earnings began to level off in fiscal 2018, as the vendor began to grow its contact center business again. However, Avaya's UC products continued to struggle.
- December 04, 2018
04 Dec'18
Cisco brings Webex Teams messaging to Jabber client
Cisco is bringing Webex Teams messaging, file sharing, presence and search features to the Jabber client as part of a broader effort to streamline its UC apps.
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- November 30, 2018
30 Nov'18
WeWork reportedly halts rollout of Amazon Alexa for Business
WeWork, one of the premier early adopters of Amazon Alexa for Business, has reportedly shelved plans to deploy the AI voice assistant after a two-month pilot.
- November 30, 2018
30 Nov'18
Tango Networks acquisition expands enterprise mobility services
In UC news, Tango Networks acquires Simetric Telecom to expand mobile telephony, Speechmatics and Clique partner for transcription service and Jabra intros wireless enterprise earbuds.
- November 29, 2018
29 Nov'18
Videxio MeetingConnect uses QR codes to join meetings
Weeks before its planned merger with Pexip, Videxio has unveiled a new cloud service, Videxio MeetingConnect, which seeks to simplify the process of joining online meetings from a conference room.
- November 28, 2018
28 Nov'18
Microsoft Teams app adds controls for IT admins
Microsoft has released a set of APIs for automating the creation and archiving of teams within the Microsoft Teams app.
- November 21, 2018
21 Nov'18
BroadSoft cloud calling begins to eclipse Cisco HCS
Cisco is pushing BroadSoft service providers to sell into the midmarket and above, raising questions about the future of Cisco HCS.
- November 16, 2018
16 Nov'18
Cisco pushes BroadSoft partners to sell Cisco phones, displays
At BroadSoft Connections, the sponsors of which included Polycom and Yealink, Cisco wasn't shy about encouraging BroadSoft partners to begin selling Cisco phones and displays.
- November 16, 2018
16 Nov'18
New RingCentral platform, UC mobile app and AI partnerships
RingCentral introduced a new customer engagement platform, mobile app and AI voice analytics. Learn how the new offerings improve the user experience.
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- November 15, 2018
15 Nov'18
Cisco folds BroadSoft UC-One into Webex cloud
Cisco is looking to streamline its portfolio of UC apps, starting with the merger of BroadSoft UC-One and Webex Teams in the Cisco Webex cloud.
- November 14, 2018
14 Nov'18
Cisco targets huddle rooms with Webex Room Kit Mini
Cisco has launched the Webex Room Kit Mini. The video conferencing kit is for rooms that seat as few as two people and competes with products from Logitech and Lifesize.
- November 13, 2018
13 Nov'18
Cisco brings BroadSoft cloud PBX to Webex Teams
The integration of the BroadSoft cloud PBX with the messaging and meetings app Webex Teams gives midsize Cisco customers a clearer migration path to a cloud-only UC environment.
- November 09, 2018
09 Nov'18
In strategic shift, Avaya expands portfolio of open SIP phones
Avaya is doubling down on a decision to open its hardware to the software of competing UC vendors with the release of more than a dozen new open SIP phones.
- November 08, 2018
08 Nov'18
Talkdesk iQ provides AI analytics, monitoring in contact center
Talkdesk iQ, the cloud contact center startup's new AI platform, includes an analytics dashboard and bot development tools. The vendor also announced a new 100% uptime SLA for enterprise calling.