Unified Communications ROI
- February 17, 2016
The largest paint producer in the U.S. eliminated work voicemail for roughly 800 employees at its corporate office because of declining popularity among workers.
- November 17, 2015
With Atos set to acquire Unify, UC customers are in limbo about the future of their Unify services and platforms until deal closes in early 2016.
- July 21, 2015
Employees aren't using UC tools because they're not trained on them or don't know about them, which limits UC success, according to a new report.
- July 08, 2015
Dell's latest version of Unified Communications Command Suite has UC tools for comparing Cisco UC Manager and Microsoft Skype for Business.
- July 01, 2015
UC services, projects and planned investments rank in the middle of the pack among IT pros' networking goals in a recent TechTarget survey.
- May 15, 2015
Polycom is helping buyers lift video ROI through its latest RealAccess platform, and two new video support services.
- March 17, 2015
In this week's UC blogs, analysts discuss why IT must manage the expectations and realities of UC&C adoption and which vendors offer the best deal when it comes to IP telephony and UC costs.
- November 07, 2014
In buying UCaaS provider Telesphere, Vonage would expand reach in the UC market and add important UC services for call centers.
- November 06, 2014
VCaaS provider Videxio offers IT organizations and end users new video conferencing management features for its cloud-based service.
- October 23, 2014
IT needs to include end users in UC and collaboration technology rollouts to determine their needs. Otherwise, IT will be disappointed in UC adoption rates.
- October 21, 2014
The $540 million Mitel acquisition bid for ShoreTel is about the smaller rival's U.S. customers, not its UC products and services.
- September 25, 2014
Blue Jeans has introduced Command Center, a video analytics tool that provides visibility into Blue Jeans conferencing for IT teams.
- June 30, 2014
This Q&A discusses how communications technology has evolved in the contact center and why a business case for unified communications is paramount.
- December 09, 2013
Esna's Davide Petramala explains how enterprises can discover the advantages of CEBP and determine what business processes could benefit from it.
- October 10, 2013
Enterprises need social network software that can integrate with existing UC and business platforms, according to 'Gartner's Magic Quadrant report.