News

Understanding Unified Communications

  • February 05, 2010 05 Feb'10

    Agito takes a stab at killing expensive international roaming rates for iPhone, BlackBerry

    Agito Networks is mostly known for its dual-mode fixed-mobile convergence solutions, helping enterprise get their mobile phones off the cellular network and tied into a corporate PBX via Wi-Fi ...

  • February 01, 2010 01 Feb'10

    Smartphones in the enterprise: Freedom, power and information

    We love our smartphones. It's understandable, this unique attachment we have to our intelligent devices. The familiar, comforting glow of the LCD screen. The soothing pulse of a blinking message ...

  • January 26, 2010 26 Jan'10

    Polycom teams up with Juniper, Siemens

    Cisco Systems' acquisition of videoconferencing vendor Tandberg is driving Cisco's rivals to Polycom, just as we expected. When we reported on the Cisco-Tandberg deal in October, Ira Weinstein, ...

  • January 25, 2010 25 Jan'10

    Survey says? Encouraging future for unified communications

    While little is recession proof, unified communications (UC) has managed to skirt ground zero of the global economic free fall. In a survey recently conducted by SearchUnifiedCommunications.com, ...

  • January 13, 2010 13 Jan'10

    The IP PBX: Who needs it?

    Blogger Greg Ferro (Etherealmind.com) claimed last week that the days of the IP PBX are numbered. It's hard to argue with him. The IP PBX - all PBXes, really - will go away. The only question is ...

  • January 04, 2010 04 Jan'10

    Mitel preps IPO: What does it mean to you?

    Unless you're a Mitel customer or a Canadian, you're probably not all that interested in Mitel's plans for a $230-million initial public offering. However, if the IPO goes well, Ottawa-based Mitel ...

  • December 04, 2009 04 Dec'09

    Picking up the pieces after Cisco finally gets its hands on Tandberg

    Cisco finally managed to win over enough of Tandberg's shareholders to complete its takeover of the enterprise video company. Cisco had stipulated that it would only move ahead with the acquisition ...

  • December 03, 2009 03 Dec'09

    Runaway bride: Cisco waiting at the altar for Tandberg

    Dear Tandberg shareholders: Will you or won't you make Cisco the happiest and most powerful videoconferencing vendor in the world? This acquisition of Tandberg sure has drama, doesn't it? Here it ...

  • November 25, 2009 25 Nov'09

    A war of words? Unified communications vs. collaboration

    Is the term "unified communications" already dated? Don Van Doren over at Unified Communications Strategies notes Cisco seems to be pushing lately for "collaboration," and while it's fortunately ...

  • November 16, 2009 16 Nov'09

    Cisco gives in to demands of holdout Tandberg shareholders

    Cisco's newly revised $3.41 billion offer for Tandberg represents a total capitulation to the demands of several holdout Tandberg shareholders who were asking for more money. Cisco originally ...

  • November 16, 2009 16 Nov'09

    Videoconferencing consolidation continues: Logitech buys LifeSize

    Lost in the hoopla from last week's news that HP bought 3Com was a much smaller deal in the high definition (HD) videoconferencing market. PC accessory company Logitech has bought LifeSize ...

  • November 05, 2009 05 Nov'09

    Google Social Search getting closer?

    While not true for many technology segments, bloggers in the unified communications space often post pragmatic, insightful and useful information. However, finding specific information when you ...

  • November 02, 2009 02 Nov'09

    Fixed-mobile convergence vendor DiVitas supports iPhone, Android and Blackberry

    In the realm of dual-mode fixed-mobile convergence (FMC), one of the biggest barriers to broad adoption is the narrow scope of smartphone platforms supported. Agito and DiVitas, the two top ...

  • October 30, 2009 30 Oct'09

    Is Cisco backing out of Tandberg deal?

    Bloomberg is reporting that Cisco might walk away from its agreement to buy Tandberg. As we mentioned two weeks ago, A large group of shareholders have balked at the $3 billion offer Cisco and ...

  • October 15, 2009 15 Oct'09

    Tandberg shareholders to Cisco: Put a bigger diamond on that ring

    Cisco's deal to buy Tandberg could be on ice. When Cisco and Tandberg agreed to their video marriage two weeks ago, the dowry was set at $3 billion. And the deal was contingent upon the approval of ...

  • October 12, 2009 12 Oct'09

    Nortel's Zafirovski wants his golden parachute

    Many, many Nortel retirees are in danger of losing their retirement benefits and severance payments as Nortel slowly slides into oblivion. Some of them would certainly face true financial hardships ...

  • September 29, 2009 29 Sep'09

    Google Wave, also known as unified communications gone wild

    By now, we've all heard about and drooled over and whined about our lack of invites into Google Wave, the latest Google application that promises to "revolutionize" communication -- or at least CNN ...

  • September 18, 2009 18 Sep'09

    Nortel Auction: Siemens was edged out by a $15 million nose

    Toronto's The Globe and Mail newspaper reported today that Siemens Enterprise Communications fell just $15 million short of beating out Avaya for Nortel's enteprise division. What the paper calls ...

  • September 14, 2009 14 Sep'09

    Nortel to Avaya: You can buy our love ... for $900M

    After Nortel bankruptcy court deliberations outlasted most U.S. Open matches this weekend, the fallen Canadian communications and networking behemoth finally settled on a winning bidder for its ...

  • August 27, 2009 27 Aug'09

    All the right moves with unified communications

    What is unified communications? Never mind, don't answer that. Sometimes when I"m talking to vendors, I sense that unified communications is whatever they can convince you to buy. "Here, install ...

  • August 24, 2009 24 Aug'09

    Who manages mobility in your organization and why does it matter?

    The department or person managing mobility within enterprise organizations varies from company to company. However, getting the right person to handle the mobile needs of your business can make a ...

  • August 13, 2009 13 Aug'09

    Google Voice primed to shake up the industry

    NoJitter posted a blog by Dave Michels about Google Voice that compares the havoc Google Voice could unleash on traditional telephony to the iPhone and how Apple dramatically changed the mobile ...

  • August 10, 2009 10 Aug'09

    Just how valuable are Nortel's LTE patents?

    Nortel has approximately 5,500 LTE patents that it could use to generate royalties and/or create and develop new 4G applications. While Sony Ericsson has entered into an agreement to pay Nortel a ...

  • August 07, 2009 07 Aug'09

    Enterprise video: someone bought $1 million in Flip cameras from Cisco

    During this week's Cisco Systems quarterly earnings call, CEO John Chambers revealed that his company recently shipped its first $1-million order of Flip video camerasto an enterprise customer. ...

  • August 05, 2009 05 Aug'09

    Room for one more? Barracuda Networks serves up IP PBX

    As if there weren't enough choices already for IP PBX vendors, Barracuda Networks has started up a subsidiary company called CudaTel. The new company's website describes it as a collaboration ...

  • August 04, 2009 04 Aug'09

    Wainhouse Research Collaboration Futures Summit '09 highlights

    Last week, I attended the Wainhouse Research Collaboration Futures Summit '09 in Boston. Topics of discussion ranged from collaboration to videoconferencing to synchronous distance learning. Some ...

  • August 03, 2009 03 Aug'09

    Mutual dislike of Microsoft won't salvage Google and Apple's broken BFF bromance

    The days of Google and Apple having a cuddly relationship appear to be ending, and unified communications has played a small part in the break-up. Google CEO Eric Schmidt resigned from Apple's ...

  • July 30, 2009 30 Jul'09

    Wainhouse Research Collaboration Futures Summit '09: Videoconferencing

    We've heard it from vendors for awhile now -- video is the wave of the future. So it came as no surprise when I stepped onto the exhibit floor at the Wainhouse Research Collaboration Futures Summit ...

  • July 29, 2009 29 Jul'09

    Siemens-Enterasys parents will bid against Avaya for Nortel enterprise division

    Reuters is reporting that private equity firm Gores Group (majority owner of Siemens Enterprise Communications and Enterasys Networks) has formed a joint venture with Siemens AG, called Enterprise ...

  • July 21, 2009 21 Jul'09

    Watch out, Google: Agito on Google Voice on BlackBerry

    I gave a nod to Agito when I blogged about Google Voice on BlackBerry, noting that the big G was stepping into the former's fixed-mobile convergence (FMC) turf with the launch of the BlackBerry and ...

  • July 20, 2009 20 Jul'09

    Avaya buys Nortel's enterprise assets, bringing UC leader into network world

    Avaya's acquisition of Nortel's enterprise assets doesn't come as a huge surprise, as Shamus McGillicuddy noted weeks ago when acquisition rumors swirled. Even the price was pretty spot on: Rumored ...

  • July 15, 2009 15 Jul'09

    Watch out, Agito: Google Voice on BlackBerry

    Top unified communication vendors like Agito have been working hard to give RIM's BlackBerry devices integrated deskphone features, but now Google Voice is getting in the game. Today, the ...

  • June 25, 2009 25 Jun'09

    Nortel enterprise business set to go to Avaya for $500 million?

    According to the Canadian newspaper The Globe and Mail, Nortel is close to selling its enterprise unit for $500 million. The paper says Avaya is the leading bidder, but Siemens-Enterasys could ...

  • June 22, 2009 22 Jun'09

    Nortel auction: Avaya or Siemens-Enterasys will bid for UC business

    Nortel is breaking apart. The former crown jewel of Canada's high-tech industry revealed today that it will sell off its CDMA and LTE wireless telecom infrastructure division to Nokia Siemens ...

  • June 18, 2009 18 Jun'09

    Cisco: Google Wave 'validating' WebEx work

    Since I wrote about Google Wave's UC potential, I've been curious as to Cisco's response. After all, as Frost & Sullivan analyst Vanessa Alvarez pointed out, Google and Cisco could be the best ...

  • June 15, 2009 15 Jun'09

    Virtual Seminar: UC -- A good investment in a down economy

    Don't miss your chance to attend our LIVE virtual seminar covering unified communications on June 16 from 9:30 AM to 2:30 PM EDT. Full-fledged unified communications is on the wish list of many ...

  • June 11, 2009 11 Jun'09

    VoIP toll fraud on the rise

    Sipera Systems, a unified communications security specialist, says it has seen a rise in toll fraud among enterprsies and service providers that it uncovers during the security architecture reviews ...

  • June 08, 2009 08 Jun'09

    The evolution of Facebook and social networking: Tips from a veteran

    Social networking has come a long way from the days of Friendster and Ok! Cupid. I am no social networking expert -- I barely use Twitter, I rarely check MySpace. But I have had the pleasure (and ...

  • June 05, 2009 05 Jun'09

    Google Wave & Cisco WebEx: The best of frenemies?

    Just got off the phone with Vanessa Alvarez, an analyst with Frost & Sullivan, who suggested that rather than Google Wave threatening Cisco WebEx and other collaboration vendors, this could be ...

  • June 01, 2009 01 Jun'09

    Retired Nortel executives look to buy company out of bankruptcy

    Reports out of Canada say that a team of former Nortel executives hope to raise money in order to buy the company out of bankruptcy and keep it more or less intact and under Canadian ownership.  ...

  • May 27, 2009 27 May'09

    Cisco products: Making life easier on Fox's 24 and helping Jack Bauer save lives

    For seven seasons, Jack Bauer has rid the world of hundreds of terrorists, multiple nuclear bombs, and biological threats on Fox's hit show 24. He didn't do it alone -- he had a trusty team of ...

  • May 20, 2009 20 May'09

    INTEROP: HP, Microsoft expand unifed communications alliance

    At Interop this morning, HP and Microsoft announced a $180 million expansion of their partnership to jointly develop services and products as well as sell and market those products. “Together, we ...

  • May 04, 2009 04 May'09

    Nortel channels Guns & Roses: Just a little patience

    The executives of Nortel have been walkin' the streets at night Just trying to get this bankruptcy right. It's hard to see the future with Cisco and Avaya around You know they don't like being ...

  • April 29, 2009 29 Apr'09

    Swine flu: yet another justification for telepresence investment

    John E. Burke, principal analyst over at Nemertes Research has an interesting take on the swine flu hysteria.  It's just another reason why companies should invest in telepresence technologies from ...

  • April 27, 2009 27 Apr'09

    Cloud computing vs. SaaS: What's the diff?

    We’ve all heard the terms “cloud computing” and “SaaS,” and not unlike the term “unified communications,” there is considerable disparity as to what the terms actually mean respectively – ...

  • April 27, 2009 27 Apr'09

    Tandberg telepresence now interoperates with Polycom telepresence

    Tandberg announced this morning that its telepresence technology is now interoperable with the telepresence technology of its rival Polycom. The interoperability is delivered as a software upgrade ...

  • April 16, 2009 16 Apr'09

    Mitel trying to protect home turf from Cisco

    Cisco Systems and Bell Canada thought they had won the bidding for a municipal IP telephony contract with Ottawa worth between $4  million and $7 million. But as I mentioned in a story today about ...

  • April 10, 2009 10 Apr'09

    Psytechnics Experience Manager demo at VoiceCon

    Psytechnics, a company that was spun out of British Telecom, has a cool product called Experience Manager. The product is one of the few I know of that can measure both QoS (quality of service) and ...

  • April 10, 2009 10 Apr'09

    The Polycom VVX 1500 business media phone at VoiceCon

    I shot this video at VoiceCon Orlando last week. Tim Yankey, director of product marketing for Polycom, is doing a demo of the VWX 1500, which the vendor describes as a "business media phone." At a ...

  • April 07, 2009 07 Apr'09

    Nortel employees respond to VoiceCon coverage

    Last week I wrote a story about a special VoiceCon session for Nortel customers, entitled "I'm a Nortel Customer. What do I do now?" It was one of the more widely read articles I've written for ...

  • April 02, 2009 02 Apr'09

    VoiceCon 2009: Building success through innovation

    The impact of today’s global economic crisis has wrenched companies into shaping new business models merely to survive, much less thrive. But top-tier UC vendors at the recent spring VoiceCon 2009 ...

  • April 01, 2009 01 Apr'09

    VoiceCon Microsoft keynote: Gurdeep Singh Pall throws desk phone in the trash

    Microsoft corporate vice president for unified communications Gurdeep Singh Pall essentially threw the contemporary desk phone in the proverbial trashcan today during his VoiceCon keynote, arguing ...

  • April 01, 2009 01 Apr'09

    VoiceCon keynote: Kraft Foods UC vision includes Avaya and the iPhone

    Kraft Foods sounds like a fun place to work. During his keynote, Tom Behnke, manager of network services, global architecture and strategy for Kraft, gave VoiceCon attendees a glimpse of the future ...

  • March 31, 2009 31 Mar'09

    Microsoft decides it shouldn't be in the video conference phone business

    When Microsoft introduced its Roundtable phone 2007, it was pretty clear to me that they had a cool device on their hands. The phone has a ring of video cameras on a small turret. It is meant ti ...

  • March 31, 2009 31 Mar'09

    VoiceCon Cisco Keynote: Cisco goes vertical

    During her keynote this morning, Cisco CTO Padmasree Warrior emphasized the importance of collaboration in enterprise communications, with technologies that allow users to work in the way that they ...

  • March 31, 2009 31 Mar'09

    VoiceCon Avaya keynote: SIP has come of age

    Avaya's CEO Kevin Kennedy delivered the first keynote at this year's VoiceCon Orlando, and he took the opportunity to introduce Avaya Aura, a new SIP-based session manager that ties together all of ...

  • March 25, 2009 25 Mar'09

    Telepresence will kill airline profits

    I don't know how this escaped my attention last month but Gartner predicted that video telepresence will take away $3.5 billion in revenue from the airline industry by 2012. That's got to make ...

  • March 23, 2009 23 Mar'09

    Who should drive unified communications investment in contact centers?

    Aspect, a vendor of contact center software, published a survey of 300 European organizations about their attitudes toward unified communications. It has some of the usual banal findings (85% of ...

  • March 20, 2009 20 Mar'09

    Avaya starts layoffs

    This week I've been hearing rumors that Avaya has laid off a bunch of employees this month. Avaya went private back in 2007, so I doubt they'll release any specific information on the extent of the ...

  • March 20, 2009 20 Mar'09

    Business moving in on social networking: SocialText

    While flying NWA recently, as recently as January, I picked up their WorldTraveler magazine expecting to find the usual travel fodder about exotic vacation spots, spa treatments and where to find ...

  • March 19, 2009 19 Mar'09

    A modest proposal

    Hello world, this is Shamus McGillicuddy, news editor at SearchUnifiedCommunications.com. I will be a regular contributor to Unified Communications Nation. I hope this blog becomes a good place for ...

  • March 19, 2009 19 Mar'09

    Welcome to our new blog on IT Knowledge Exchange

    I'd like to take a moment to introduce you to some of the new features on our blog and IT Knowledge Exchange. Our blog has a Tag Cloud in the right sidebar. Click any topic in the Tag Cloud and ...

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