Mobile Unified Communications Applications
- April 04, 2019
The Symphony app for iOS now supports audio and video meetings. The team collaboration vendor's Android client will get the feature this summer.
- March 20, 2019
Mobile UCaaS is the focus of Fuze and Samsung's new partnership. The providers are working to expand the use of collaborative communications for remote and customer-facing industries.
- November 30, 2018
In UC news, Tango Networks acquires Simetric Telecom to expand mobile telephony, Speechmatics and Clique partner for transcription service and Jabra intros wireless enterprise earbuds.
- November 16, 2018
RingCentral introduced a new customer engagement platform, mobile app and AI voice analytics. Learn how the new offerings improve the user experience.
- November 13, 2018
The integration of the BroadSoft cloud PBX with the messaging and meetings app Webex Teams gives midsize Cisco customers a clearer migration path to a cloud-only UC environment.
- October 22, 2018
In UC news, NEC Display introduces new meeting room hardware, MTD uses NewVoiceMedia to improve its contact center, and Fuze announces new mobile upgrades and analytics tools.
- September 28, 2018
In UC news, Slack acquires AI-powered email platform Astro, while CounterPath launches a team collaboration platform for SMBs.
- June 08, 2018
Microsoft has been quickly building out the capabilities of the Microsoft Teams mobile app, but businesses could find it clunky to use in conjunction with Skype for Business.
- June 07, 2018
Avaya has refreshed Avaya Equinox with online team collaboration and has integrated the software into IP Office. The changes are part of Avaya's strategy to attract more SMBs.
- March 14, 2018
The new Avaya Mobile Experience helps contact centers manage incoming calls from mobile phones. Analysts said the latest service could help reduce costs.
- February 02, 2018
The Apple Business Chat release comes as many businesses are rethinking the role of the contact center, which could turn the platform into a market disruptor.
- January 31, 2018
Smartphone push-to-talk apps are a viable option for enterprises because of the improved reliability of 4G and LTE networks. Their automation and integration tools could be key to future growth.
- August 22, 2017
The Cisco Spark app now includes better content protection and control. Enterprises also have the option of having an on-premises version of the Spark encryption key server.
- July 27, 2017
Comcast is providing integration between its cloud phone service, Business VoiceEdge, and Office 365. The extension lets users make phone calls from the Microsoft cloud-based applications.
- June 02, 2017
The latest Microsoft Skype messaging features bring needed improvements to the consumer app. But analysts say Skype for Business is unlikely to get the same attention this year.