News
IP Telephony
- October 11, 2018
11 Oct'18
Zoom enters UCaaS market with new cloud PBX service
Zoom will expand beyond its roots as a video conferencing startup and enter a crowded UCaaS market, with the release of a cloud PBX service in early 2019.
- September 20, 2018
20 Sep'18
NewVoiceMedia acquisition adds contact center to Vonage cloud
The acquisition of NewVoiceMedia will add a contact center to the Vonage cloud portfolio, which already includes telephony and developer tools.
- September 07, 2018
07 Sep'18
AT&T revives Office@Hand UCaaS deal with RingCentral
AT&T has recommitted to its partnership with RingCentral after telling customers earlier this year that it would soon stop supporting the startup's Office@Hand UCaaS platform.
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- August 30, 2018
30 Aug'18
Polycom VVX series adds four new desk phones
A new cloud-based device management service will help Polycom partners provision and troubleshoot the vendor's devices, including four new Polycom VVX series phones released this week.
- July 18, 2018
18 Jul'18
8x8 X Series combines UC and contact center
The cloud delivery model has made it easier to combine unified communications and contact center technologies into a single platform, as evidenced by the release of the 8x8 X Series this week.
- June 07, 2018
07 Jun'18
Avaya Equinox gets online UC and team collaboration for SMBs
Avaya has refreshed Avaya Equinox with online team collaboration and has integrated the software into IP Office. The changes are part of Avaya's strategy to attract more SMBs.
- May 24, 2018
24 May'18
Polycom cloud service simplifies device management
A new Polycom cloud service will help businesses manage and monitor Polycom desk and conference room phones. The vendor plans to expand the service to cover video endpoints later this year.
- April 25, 2018
25 Apr'18
BroadSoft diversifies Cisco's cloud contact center portfolio
Cisco's cloud contact center portfolio now includes BroadSoft's CC-One. The vendor will use the multi-tenant platform to target small and midsize businesses.
- May 19, 2017
19 May'17
Toshiba deal reflects Mitel's UCC market strategy
As it acquires Toshiba's unified communications assets, Mitel says it is keenly focused on the UCC market, expanding its customer base and moving organizations to the cloud.
- March 18, 2008
18 Mar'08
Cisco Certified Voice Professional lab updates mimic live networks
Cisco unveiled details of its CCVP certification refresh, which updates training courses and tests to fall in line with the latest Unified Communications Manager platform.