Business Video Conferencing and Telepresence Technology
- May 29, 2020
Zoom has released a draft plan to enable end-to-end encryption in four phases. The company has not said when it will launch.
- May 28, 2020
Zoom is once again out ahead on features with its support for virtual breakout rooms. Microsoft and Cisco are trying to catch up.
- May 22, 2020
Workplace Rooms, a new video conferencing service for Facebook's business customers, falls short of competitors on features.
- May 21, 2020
In the future, businesses may invest less in traditional telephony and look to buy audio and video services from the same vendor.
- May 15, 2020
Microsoft's acquisition of Metaswitch will provide carriers with the option of offering Metaswitch UCaaS through Azure. Metaswitch complements the recent Affirmed acquisition.
- May 14, 2020
Cisco Webex Teams still does not have all the same video conferencing features as Webex Meetings.
- May 08, 2020
Vendors are looking to create new kinds of collaboration devices as businesses look to equip home workers with better communications gear.
- May 07, 2020
Google Meet is now free to all. But the video conferencing service still lacks essential features for business users.
- April 30, 2020
Zoom clarified its tally of 300 million participants counts users multiple times in some cases. The company also fixed a blog post that wrongly referred to participants as 'users.'
- April 23, 2020
Zoom could soon give some customers control of encryption keys. The company is expected to announce more details in the coming weeks.
- April 22, 2020
Cisco has promised users virtual backgrounds are coming to the Webex desktop app. Customers are calling for the feature that's already in the desktop versions of Zoom and Microsoft Teams.
- April 17, 2020
Verizon plans to acquire Zoom competitor BlueJeans for less than $500 million. The carrier wants to use the video conferencing technology to support telemedicine and remote learning.
- April 16, 2020
Microsoft is accelerating the launch of features meant to enhance Teams meeting security on the heels of widespread criticism of rival video conferencing provider Zoom.
- April 14, 2020
Microsoft Teams will display as many as nine video feeds at once by early May. But some users say the change doesn't go far enough.
- April 09, 2020
New lawsuits allege Zoom misled users and investors by falsely claiming to use a more secure method of video encryption than it does. The suits also raise numerous other security and privacy concerns.
- April 08, 2020
The coronavirus pandemic appears to be increasing demands for feature parity between live events and meetings in Microsoft Teams.
- April 03, 2020
The launch of RingCentral's new video app, called RingCentral Video, is a sign the vendor's long-standing partnership with Zoom is winding down.
- March 31, 2020
Two Zoom users are accusing the video conferencing company of sharing data with Facebook without permission. Zoom's privacy practices have come under increased scrutiny in recent weeks.
- March 27, 2020
Conference room upgrades are largely on hold for now. Tech buyers say the coronavirus outbreak will change their priorities once employees return to the office.
- March 25, 2020
Logitech webcams and other cheap work-at-home devices are largely sold-out or on back order worldwide amid the coronavirus pandemic.
- March 20, 2020
Some Zoom services are faltering under the pressure from a huge influx in remote workers. Service disruptions are up significantly so far in March.
- March 18, 2020
Users working from home due to the coronavirus outbreak are complaining that Microsoft Teams can't display more than four video feeds simultaneously.
- March 10, 2020
Video conferencing hardware and software vendor Lifesize is merging with contact-center-as-a-service provider Serenova.
- March 06, 2020
Companies are missing opportunities to connect on a more personal level with customers and partners as the coronavirus outbreak forces them to rely more heavily on video conferencing.
- February 12, 2020
A new partnership combines Logitech's video systems with Crestron's hardware and software for AV system integration.
- January 30, 2020
Zoom Phone users are getting new ways to use the product with Zoom Meetings, as the vendor continues to build out its nascent UCaaS service.
- January 17, 2020
With Webex Edge for Devices, companies can connect on-premises video endpoints to the cloud, unlocking features such as the Webex Assistant.
- January 08, 2020
Lenovo has released a tabletop video calling device for Microsoft Teams designed for home offices, personal desks and the smallest meeting rooms.
- December 06, 2019
The latest enhancements to Zoom Chat come as the video conferencing vendor pushes more aggressively into the cloud calling market.
- November 27, 2019
A flaw in Zoom's gateway for managing third-party video devices left customers vulnerable to snooping. Cisco criticized the vendor for failing to use the proper APIs to design the service.
- November 15, 2019
8x8 Video Meetings has launched as a free, stand-alone app. It will rival free versions of Zoom and GoToMeeting, as 8x8 looks to use the offering to funnel businesses into its UCaaS platform.
- November 14, 2019
Amazon Chime now integrates with Dolby Voice Room, a hardware kit for small and midsize meeting rooms. It's Amazon Chime's first pre-integrated room system.
- November 06, 2019
After the vendor unexpectedly delayed their launch in September, Microsoft Teams private channels are now rolling out to all customers.
- November 05, 2019
Microsoft and Cisco unveiled an alliance this week for better interoperability between their cloud UC products.
- November 01, 2019
A new video conferencing app, Vonage Meetings, will provide alternative to Amazon Chime for Vonage's cloud UC customers.
- October 17, 2019
Neat will design video conferencing hardware exclusively for Zoom, which has invested in the startup and was involved in early discussions regarding its formation.
- October 17, 2019
Zoom is increasingly positioning Zoom Phone as a core part of its portfolio and a service that every kind of business should consider.
- October 16, 2019
The Poly Studio X Series will natively run the Zoom video app at launch, with additional partnerships with online meetings vendors planned in the coming months.
- October 03, 2019
BlueJeans Network will release an add-on later this month to let users capture highlights during video meetings.
- October 01, 2019
LogMeIn cut GoToMeeting prices roughly in half for premium tiers and overhauled the video conferencing app's user interface to focus on video, rather than content sharing.
- September 20, 2019
Video meetings are increasingly important as the workforce grows more distributed and joins meetings from personal devices, according to the 'Magic Quadrant for Meeting Solutions.'
- September 19, 2019
8x8 used its Jitsi acquisition to build a new video meetings platform based on WebRTC. The vendor also released in beta software to manage video endpoints in conference rooms.
- August 14, 2019
Fusion delivered enhancements to its UCaaS platform, FusionWorks Pro UC, developed on the company's Single Source cloud services platform.
- August 09, 2019
Enterprise video conferencing is an important collaboration tool for organizations. Increased demand for video has changed much about the features of video conferencing and its delivery.
- August 08, 2019
New Lifesize updates include screen sharing in the mobile app, integration with G Suite and Office 365 calendars in the web and desktop apps, and new administrative controls.
- August 07, 2019
Cisco plans to acquire Voicea in order to integrate its AI voice transcription engine with Webex. Many competing video conferencing vendors support integrations with the startup.
- July 31, 2019
Microsoft says it will stop offering Skype for Business Online starting July 31, 2021, making Teams the go-to Office 365 application for online calling and collaboration.
- July 24, 2019
EtherMeet by EtherLabs combines AI, video conferencing and messaging platform Slack to enhance team collaboration, particularly for remote and long-distance employees.
- July 12, 2019
A researcher's report on a Zoom security vulnerability caused an uproar this week, ultimately forcing the video conferencing provider to apologize for its poor response to the issue.
- July 01, 2019
Serendipity Labs launched LINC to provide its users a virtual way to reach a global audience on any device through video streaming and content distribution.
- June 28, 2019
Verizon has struck a deal to resell Zoom video conferencing to small and midsize businesses. The telecommunications firm will target the enterprise market with Cisco Webex.
- June 17, 2019
Choosing a UC platform with the tools to support remote workers helped American Pacific Mortgage move to a more flexible working model and cut down on brick and mortar costs.
- June 12, 2019
BlueJeans Network has launched user experience updates, among others, to its BlueJeans Events software, as well as the BlueJeans meetings mobile application.
- June 12, 2019
LogMeIn Inc. and Dolby Laboratories have teamed up to bring Dolby Voice hardware to LogMeIn's GoToRoom video conferencing service software for businesses.
- June 06, 2019
Users of Microsoft Teams can now connect to nearby meeting room systems through proximity-based pairing, a feature already supported in Cisco Webex.
- May 31, 2019
Amazon Web Services is offering usage-based pricing for its new business calling plan, a pricing model that could shake up the cloud UC industry if successful.
- May 17, 2019
PDP Gaming is seeking an immediate injunction against Poly's use of a disputed logo. The escalation comes despite the two companies initially pursuing a settlement.
- May 16, 2019
Zoom Phone is now compatible with third-party calling services, and the product will launch in beta in the United Kingdom and Australia later this month.
- April 25, 2019
The new Slack-Zoom partnership will focus on advancing Zoom calling and meetings in Slack, potentially making the collaboration app a stronger rival to Cisco and Microsoft.
- April 18, 2019
The Zoom IPO on Thursday demonstrated the strength of the video collaboration market and validated the strategy of freemium pricing.
- April 17, 2019
A Webex add-on will give users the ability to manage the settings of Webex meetings within G Suite for business. It's the latest in a series of integrations between Cisco and Google.
- April 04, 2019
The Symphony app for iOS now supports audio and video meetings. The team collaboration vendor's Android client will get the feature this summer.
- March 29, 2019
The gaming accessories company PDP Gaming has sued Poly in federal court, alleging the Plantronics-Polycom merger copied PDP's logo.
- March 22, 2019
Lifesize's latest Icon video conferencing systems are designed to meet the challenges presented by smaller, ad hoc meeting spaces, like the huddle room.
- March 19, 2019
Zoom Phone works with desk phones from Polycom and Yealink and integrates with contact center products from Five9 and Twilio.
- March 19, 2019
Cisco added new capabilities to the Webex Assistant that should make it easier to place calls and join meetings. The vendor plans to roll out additional AI features later this year.
- March 15, 2019
The Enterprise Connect 2019 expo floor will feature more than 140 vendors with their latest offerings in the UC space, including team collaboration tools and digital whiteboard technology.
- March 08, 2019
Cisco Webex will support wireless screen sharing outside of online meetings beginning next month, a feature sought after by customers.
- March 07, 2019
Avaya released new video hardware for huddle rooms this week, while also announcing plans to rent certain Avaya video devices through a monthly subscription.
- March 06, 2019
Microsoft plans to eliminate the Skype Meetings App for Mac next month, despite complaints from users that the move will make it harder to join meetings as a guest.
- February 08, 2019
Trustwave publicly identified a flaw in several legacy Lifesize video products this week, after the vendor initially indicated it had no immediate plans for a patch.
- February 06, 2019
Logitech has released its first advanced meeting room controller, Logitech Tap. The touchscreen device works with web conferring apps from Microsoft, Google and Zoom.
- February 01, 2019
The new Polycom Studio from Plantronics is a USB video system for huddle rooms. Research released this week shows USB cameras are the fastest-growing segment of the video conferencing market.
- December 21, 2018
Microsoft is delaying plans to eliminate the Mac version of the Skype Meetings App after customers complained the move would make it harder for external guests to join meetings.
- December 19, 2018
Polycom and HP have partnered to release a Microsoft Teams room system. Meanwhile, Microsoft has announced it will bundle the licensing for conference room products into a single bill.
- December 14, 2018
Lifesize has overhauled its cloud infrastructure to support 4K video conferencing with use of the new Icon 700 series room system.
- November 29, 2018
Weeks before its planned merger with Pexip, Videxio has unveiled a new cloud service, Videxio MeetingConnect, which seeks to simplify the process of joining online meetings from a conference room.
- November 14, 2018
Cisco has launched the Webex Room Kit Mini. The video conferencing kit is for rooms that seat as few as two people and competes with products from Logitech and Lifesize.
- November 07, 2018
Microsoft announced upgrades to the Skype Meetings App to ease installation and setup. The vendor plans to eliminate the Mac version of the product in favor of the desktop app.
- October 30, 2018
8x8 has acquired the open source video conferencing company Jitsi from Atlassian in a bid to improve its online meetings platform, 8x8 Meetings.
- October 25, 2018
The Cisco Meeting Server 2.4 release increases HD video call capacities and gives customers more in-meeting controls and branding tools.
- October 11, 2018
Zoom will expand beyond its roots as a video conferencing startup and enter a crowded UCaaS market, with the release of a cloud PBX service in early 2019.
- October 09, 2018
The merger of startups Pexip and Videxio will give service providers and enterprises a one-stop shop for video conferencing software, analysts said.
- October 04, 2018
Businesses can now use third-party endpoints for Microsoft Teams video conferencing through cloud services from BlueJeans, Pexip and Polycom.
- September 20, 2018
Cisco Webex Edge could help large companies reduce PSTN costs, while also improving audio and video connectivity through Webex.
- September 19, 2018
Cisco expanded its endpoint portfolio this week with the release of new wireless Cisco headsets and room displays.
- September 06, 2018
LogMeIn has added interactive analytics and a video editor to GoToWebinar. The vendor also made available to all users a new website for publishing on-demand videos.
- August 31, 2018
Zoom has expanded a service that helps large organizations reduce PSTN costs by establishing SIP connections to the Zoom audio cloud.
- August 24, 2018
The Amazon Chime app has new dial-out and single sign-on features, but the cloud-based messaging and meetings platform still trails rivals, including Cisco Webex and Zoom.
- August 01, 2018
This month, the 135 million Cisco Webex app users will get access to a refreshed UI, as the vendor is ramping up to support more advanced video use cases, such as augmented reality.
- July 20, 2018
Microsoft has added live broadcasting software to Microsoft Teams and Yammer through a new integration with Microsoft Stream.
- June 26, 2018
LogMeIn has added instant messaging and automated transcription to the GoToMeeting client. The new features bring the platform more in line with rivals Zoom and Cisco Webex.
- June 12, 2018
At InfoComm 2018, Polycom deepens its partnership with Zoom, Crestron debuts a whiteboard camera, and ViewSonic introduces interactive flat-panel displays.
- June 06, 2018
A new Logitech video conferencing kit offers advanced features at a relatively affordable price. Logitech also previewed automatic framing software that's planned for later in the year.
- May 30, 2018
Lifesize has released a cloud-based device for wireless screen sharing. The vendor also previewed a video conferencing kit designed for outfitting huddle rooms for video conferencing.
- May 16, 2018
The Surface Hub 2 will feature tight integrations with Microsoft Teams and other cloud collaboration tools. The vendor plans to release the product in 2019.
- April 10, 2018
In recent UC blogs, analysts discuss the Plantronics-Polycom deal, the convergence of cloud contact center services and UC, and the new AV1 video codec.
- March 29, 2018
Less than two years after going private, Polycom is preparing to become a part of Plantronics. The $2 billion Polycom acquisition will expand Plantronics' endpoint portfolio.
- March 09, 2018
The latest UC products will be on display at this year's Enterprise Connect, including mobile unified communications platforms and team collaboration workspaces.
- March 05, 2018
Despite recent economic struggles, the audio endpoint market is benefiting from the newest trend of smaller collaboration spaces in enterprises.