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Manage

Learn to apply best practices and optimize your operations.

• Supporting a dispersed workforce with communications technology

  UC tools are a vital part of engaging a dispersed workforce. Learn how business leaders use UC tools to help remote workers feel part of company culture and how to avoid burnout. Continue Reading

• How to manage hybrid cloud QoS in unified communications

  The two most common approaches to a hybrid UC configuration require different management techniques to maintain hybrid cloud QoS for voice, video and other real-time communications. Continue Reading

• How can IT evaluate team collaboration apps for security compliance?

  Choosing the right team collaboration apps for your business must include looking at your organization's security and compliance needs. IT should focus on tools that meet established security standards. Continue Reading

• Cloud communications platform supports hospice care provider

  Migrating to RingCentral's cloud communications platform gave AseraCare the needed support for its multiple locations and improved communications for its hospice patients. Continue Reading

• Why UCaaS architecture benefits from SD-WAN adoption

  Provisioning traffic is essential to support UCaaS architecture performance. SD-WAN helps solve network problems in real time, enabling users to experience all that UCaaS has to offer. Continue Reading

• AI in communications improves productivity, but challenges lurk

  AI services, combined with unified communications, can offer several benefits, including improved network monitoring capabilities and voice analytics in meeting rooms.Continue Reading

• How to structure a VoIP budget when moving to the cloud

  When migrating to cloud communications, reevaluate your budgets to consolidate overlapping collaboration features, retire hardware and transition to an Opex model.Continue Reading

• Boardroom vs. huddle room: Comparing meeting room layout needs

  To get the most out of your meeting space, you need the right equipment and meeting room layout. This infographic illustrates what you'll need for the huddle room or the boardroom.Continue Reading

• 8 best practices to create a Microsoft Teams pilot program

  Unsure if implementing Microsoft Teams is right for your organization? Learn how a pilot program can help test the platform to determine if it meets user needs.Continue Reading

• UC cloud interoperability forces legacy vendors to change strategies

  The proliferation of the cloud has introduced new interoperability challenges for organizations. Learn how UC buyers and vendors are addressing interoperability issues.Continue Reading

• What are the benefits and disadvantages of video conferencing today?

  The advantages and disadvantages of video conferencing have evolved as video has become more accessible and affordable. Cultural changes have also influenced video adoption.Continue Reading

• The 3 pillars of successful collaboration in the workplace

  To achieve collaboration deployment success, organizations need to look beyond the tools and create a workplace culture centered on collaboration.Continue Reading

• Millennials, changing meeting priorities drive huddle room trends

  The culture around meetings is changing as employees favor huddle rooms over formal boardrooms for ad hoc meetings. The shift is a result of workplace demographic and cultural changes.Continue Reading

• Evolving workplace culture boosts importance of video conferencing

  The rise of remote workers has shifted workplace culture to favor video conferencing adoption when looking to increase workflow productivity.Continue Reading

• How to prepare for API integration on your network

  APIs are becoming the easiest way to customize services to fit business communications needs. Before deployment, IT should investigate what network constraints API traffic could bring.Continue Reading