Manage

Manage

Learn to apply best practices and optimize your operations.

• Managing the HR and compliance issues of social networking

  Enterprise social networking tools heighten business collaboration, but they also introduce new risks and challenges. In the absence of an aggressive, risk-based approach to HR and compliance regulations, business social networking tools – ... Continue Reading

• Best practices guide: Testing VoIP system power consumption

  To accurately benchmark VoIP system power consumption, a number of factors must be taken into account, such as VoIP handset configuration, the LAN infrastructure, system states, steady-state power draw, power factor and other variables. This guide ... Continue Reading

• Aura will power Avaya-Nortel unified communications integration

  Avaya has staked its future of retaining Nortel customers on its flagship SIP-based communications platform, Aura, as the heart of the Avaya-Nortel UC portfolio. Continue Reading

• Hosted unified communications vs. in-house UC deployment

  Rolling out and managing unified communications effectively can be daunting for even the most sophisticated IT teams. Thus, many enterprise organizations are turning to hosted unified communications deployment and management options. Learn about the... Continue Reading

• Managed service providers: Outsourcing unified communications applications

  To manage enterprise unified communications apps, there are three options: on-premise with either internal management or third-party management or fully outsourced or hosted unified communications. Learn more about managed services providers (MSPs) ... Continue Reading

• Presence and the anywhere office in a UC strategy

  With virtual workplaces and anywhere offices becoming more common, presence has become increasingly important as part of a unified communications (UC) strategy. Find out how presence benefits the distributed workplace, including teleworkers, road ...Continue Reading

• Presence protocols and best practices

  Managing an anywhere office and handling the millennial generation can be a difficult task, especially when trying to decide on presence protocols. Find out how the IT department can create guidelines and rules to maintain presence protocols.Continue Reading

• OCS integration with Cisco VoIP brings fast unified communications ROI

  Modec, an oil field services company, discovered that integrating Microsoft OCS with Cisco's Unified Communications Manager delivered unexpected benefits. By answering phone calls on the computer desktop, engineers were able to take the calls ...Continue Reading

• Intranet strategy with collaboration products ensures fresh content

  Building an intranet to house static content, such as an employee directory and benefits forms, can make a portal as dated as a brochure. Making unified communications (UC) tools such as collaboration applications, wikis and micro-blogs part of an ...Continue Reading

• What are some best ways to save money on a VoIP deployment without losing too much quality?

  Learn some best practices for VoIP deployment that will also help you save money without losing quality.Continue Reading

• Tutorial: Unified communications strategy

  For a smooth unified communications (UC) deployment, a thoughtful UC strategy must be carefully laid out. In this tutorial, we identify key criteria to include in your unified communication strategy. You'll find a best practices check list along ...Continue Reading

• Deploying and managing video conferencing from the desktop to telepresence

  Before Interop 2009 in Las Vegas, we sat down with video conferencing track chair John Bartlett to find out how companies can get the most from a video conferencing solution in terms of ROI, TCO and QoS and to get a better idea of the differences ...Continue Reading

• Instant messaging strategies: Usage policy and training are key

  Some people still believe that unified communications begins and ends with Voice over IP. But instant messaging is just as critical, if not more so. And establishing an instant messaging strategy is essential. Otherwise everyone in an enterprise ...Continue Reading

• Boston Medical Center's communication strategy sets future groundwork

  By keeping a flexible network based on common standards, Boston Medical Center hopes to avoid past mistakes while connecting its nurses and doctors with the latest in communications technology.Continue Reading

• Avaya bets big on SIP with its vision for Aura Session Manager

  At VoiceCon this week, Avaya unveiled Aura, its new SIP-based architecture aimed at fundamentally improving how enterprises deliver unified communications (UC). Avaya's vision is to connect users to the UC applications they need regardless of the ...Continue Reading