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Learn to apply best practices and optimize your operations.

• Calculating VoIP bandwidth needs for SIP trunk services

  Part three of our series, SIP Trunking Explained, looks at the amount of VoIP bandwidth you'll need to avoid latency for SIP trunk services via a dedicated line or an Internet connection. Continue Reading

• Finding SIP trunking providers that meet your needs

  Part two of our series, SIP Trunking Explained, offers advice on how to find SIP trunking providers that meet your needs and how to enable your legacy equipment to make SIP trunking services possible. Continue Reading

• Why should you implement QoS for VoIP?

  Why should enterprises implement QoS for VoIP? Telephony expert Jon Arnold explains why QoS is vital to measure the performance of voice services. Continue Reading

• Why should you enhance WebRTC security?

  If WebRTC is natively encrypted, why would anyone need to improve on WebRTC security? Expert Carrie Higbie explains why it's smart to complement WebRTC with additional security measures. Continue Reading

• Unified platform management needed for hybrid cloud UC

  Maturing hybrid cloud UC deployments strike a balance between on-premises controls and outsourced UC apps that enable universal UC platform management as enterprises work to best meet the needs of different end-user groups. Continue Reading

• A new take on video conferencing in healthcare

  In this Q&A, an engineer at the Ryan Seacrest Foundation describes how his organization is using Polycom video conferencing in pediatric hospitals to improve the quality of life for young patients receiving care there.Continue Reading

• What does 'per-seat' licensing mean in UC?

  Expert Jon Arnold explains the meaning of a per-seat license in terms of how it applies to unified communications software.Continue Reading

• Preparing your enterprise for video integration

  Learn what you need to be prepared for enterprise video integration, from collaboration use cases to the network requirements of video.Continue Reading

• How to add UC to your call center design

  The first step in call center design is knowing the communication needs of the agents. Matt Brunk explains what UC technology is needed for a call center.Continue Reading

• How to successfully integrate video into your UC architecture

  To successfully adopt video conferencing, enterprises must be sure their UC architecture is prepared. Irwin Lazar explains how to integrate video and the challenges enterprises face.Continue Reading

• Improve collaboration with enterprise video

  Enterprises that want to improve collaboration can look no further than deploying video. In this webinar, Irwin Lazar explains why video is vital to collaboration.Continue Reading

• Preparing your network to support video

  Video can be the worst kind of traffic an enterprise can bring to its network. Learn the options available to enterprises forsupporting video traffic.Continue Reading

• Do we need a PBX system to use VoIP?

  Is a PBX system required when organizations move to VoIP? Or do they need to replace it? Telephony expert Jon Arnold explains the options available to organizations.Continue Reading

• Video sharing: Your kids can do it. Why can't your employees?

  As video sharing pervades consumer lives, enterprises must make room for it in the workplace. Nemertes Research explains the business case, concerns and tips for video content management.Continue Reading

• Which UC and VoIP equipment is essential in the enterprise?

  When it comes to UC and VoIP equipment, there is no one-size-fits-all for enterprises, according to telephony expert Matt Brunk. Brunk explains how you can measure your enterprise's UC and VoIP equipment needs.Continue Reading