Manage

VoIP QoS and Performance

• Choosing SIP vs. PRI: What are the differences?

  SIP trunking and PRI both facilitate voice communications, but through very different capabilities. Learn the pros and cons of SIP vs. PRI, from costs to deployment models. Continue Reading

• How to manage hybrid cloud QoS in unified communications

  The two most common approaches to a hybrid UC configuration require different management techniques to maintain hybrid cloud QoS for voice, video and other real-time communications. Continue Reading

• How to monitor application performance in the cloud

  As you move real-time applications to the cloud, you might relinquish some network control. However, several mechanisms are available to monitor application performance. Continue Reading

• UC management tackles multivendor, hybrid UC challenges

  Multivendor and hybrid UC are creating complex management challenges for enterprises. Learn how UC performance management provides enterprises with the tools they need. Continue Reading

• Managed video conferencing services still play a key role

  Although video meetings have become more reliable and easier to use, managed video services still serve an important role, especially for large enterprises with complex networks. Continue Reading

• Before deploying Skype for Business, follow these key steps

  Microsoft's Skype for Business has seen increased adoption in the enterprise, but there are crucial steps IT should take before deploying Skype for Business voice service.Continue Reading

• Network pros troubleshoot VoIP quality, reliability

  As the telephone itself disappears from the voice communication process, engineering VoIP quality becomes more critical. Network managers assess what they're hearing now.Continue Reading

• Maintaining voice quality in Skype for Business telephony

  Managing and maintaining high call quality for Skype for Business telephony requires understanding the elements of PSTN quality requirements, including which metrics to watch and manage.Continue Reading

• How can organizations improve VoIP quality of service?

  While VoIP services are growing in popularity, issues with reliability and quality of calls remain. Learn what organizations can do to maintain and improve VoIP quality of service.Continue Reading

• Update session border controllers routinely for secure SIP trunking

  Enterprises need to ensure session border controllers are up to date to combat the changing landscape of voice attacks. Here are seven questions to ask about SBC security.Continue Reading

• Streamline cloud traffic by extending WAN connections to providers

  Enterprises looking to improve cloud traffic should evaluate emerging technologies, such as WAN-CX and SD-WAN, to help the performance of UCaaS applications.Continue Reading

• Bolster voice security with these five critical tips

  Proper voice security in the network requires voice gateway isolation, patch protection, next-generation firewalls, traffic encryption and limiting certain VoIP features.Continue Reading

• Improve UC management with SDN and other 21st-century tech

  With all the new unified communications (UC) applications and services on the market, enterprise IT has to make sure they don't crash the network. UC applications such as voice and video tax network performance. These demanding traffic streams test ...Continue Reading

• Proper UC monitoring combines these four network strategies

  Endpoint metrics, along with certain network probes and protocols, can provide IT teams with a comprehensive, multipoint approach to managing UC applications.Continue Reading

• Voice gateways provide powerful connectivity options

  Voice gateways connect VoIP networks to telecom providers and analog phones, while also providing backup call support. But these sensitive devices need proper security.Continue Reading