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The market for unified communications as a service is getting crowded. To stand out, vendors must now offer next-gen features, such as AI and contact center integration. Continue Reading
Quick Base launched an online university with the help of Skilljar to offer ongoing training, improving CX and increasing the ...
Working at a Televerde women's prison call center outpays many inmate jobs and sets agents up for careers on the outside. CEO ...
Hewlett Packard Enterprise and Juniper Networks have introduced 5G hardware for service providers' network edge.
This compilation explores five pertinent questions about intent-based networking, including those about its benefits, why ...
The new multi-core Broadcom processor will enable better processing and agility when simplifying NFV and SDN deployments.
From programming languages to partial SDN deployments, current SDN research allows for true innovation in the field as proven by ...
Green clouds are gathering from sunny California to the hot springs of Iceland, and their technology is pushing the standards of ...
SDN is still an emerging technology, but a TechTarget SDN survey reveals that it is influencing providers' networking strategies ...
Hewlett Packard Enterprise and Juniper Networks have introduced 5G hardware for service providers' network edge.
The marketing formula at service provider DynTek includes executive briefings, messaging around innovation and transformation, ...